Chick-fil-A in Columbus, OH: A Local Guide to Great Chicken

Chick-fil-A Introduce

For residents of Columbus and the surrounding Ohio area, finding a reliable fast food restaurant that consistently delivers on quality, speed, and service is a high priority. Chick-fil-A on Polaris Parkway has earned a strong reputation as a local favorite by excelling in all these areas. It’s a place where the simple pleasure of a fresh chicken sandwich is complemented by a customer experience that is often described as exceptional. From the moment you pull into the parking lot or the famously efficient drive-thru line, the staff's professionalism and courtesy stand out. This commitment to hospitality is a key part of what makes this particular location a go-to choice for individuals and families alike, whether they are grabbing a quick breakfast, a satisfying lunch, or a convenient dinner. The restaurant has cultivated a strong local following, thanks to its dedication to not just serving food, but providing a positive experience.

The culinary offerings at Chick-fil-A are centered around their core menu of chicken-based items, all prepared with a focus on freshness and flavor. The menu features their classic Chick-fil-A Chicken Sandwich, which is a staple for many, alongside a variety of other popular options like nuggets, chicken strips, and grilled sandwiches. The menu also includes healthier choices such as salads and grilled wraps, as well as a selection of breakfast items to start the day off right. The quality of the food is a recurring theme in customer reviews, with one patron noting that their meal was "hot, fresh and delicious." Another review mentioned the specific and successful combination of "3 chicken sandwiches no pickles with honey mustard packets and a peach milkshake," which speaks to the brand's ability to customize orders accurately. Even when there's a mix-up, as one customer experienced with a wrong order, the on-duty manager corrected the issue immediately, which resulted in a five-star review for the "best customer service" they had received in a long time. This ability to maintain high food quality and correct any issues with grace is a major part of what makes Chick-fil-A a trusted name in the fast food space.

The location of Chick-fil-A at 1515 Polaris Pkwy, Columbus, OH 43240, USA, is highly convenient for a large portion of the Ohio population. Situated on a major commercial thoroughfare, it is easy to access from many parts of the city and surrounding suburbs. The Polaris Parkway area is a hub of shopping, entertainment, and business, which makes the restaurant an ideal stop for those running errands, on their lunch break, or heading home from work. The accessibility of the location is enhanced by its efficient traffic flow, especially for the drive-thru. One review specifically highlighted their appreciation for the "traffic flow," which is a key factor in providing a fast and convenient experience for customers. The presence of the restaurant in this bustling area means it serves a wide and diverse local community, from families and students to busy professionals. This central and easy-to-reach spot ensures that a quick and delicious meal is never far away.

Chick-fil-A on Polaris Parkway offers a variety of services designed to make ordering and dining as efficient and enjoyable as possible. The primary service is the in-store dining and the highly praised drive-thru, which is known for its speed and accuracy even during peak hours. The restaurant also embraces modern technology to enhance the customer experience. A reviewer mentioned ordering and paying "through the app and the process of as speedy!," which highlights the efficiency of their mobile ordering system. This service allows customers to place their order ahead of time for a quick pickup, bypassing the line entirely. For those who need to feed a larger group, the restaurant also provides a comprehensive catering menu. This is a perfect solution for office lunches, family parties, or community events, with options ranging from nugget trays to boxed meals. The Chick-fil-A One app also offers a rewards program, which one customer appreciated with a "free reward of nuggets," adding another layer of value for loyal patrons.

Efficient Drive-Thru: Known for its speed and accuracy, even with high volumes of traffic.
Mobile Ordering & App Pickup: The Chick-fil-A One app allows for speedy ordering and payment for a quick pickup.
Catering Services: A full catering menu is available for large orders and events.
In-Store Dining: A clean and friendly environment for a quick and comfortable meal.
Customer Service Focus: Staff is trained to be courteous, helpful, and to resolve issues quickly and professionally.

Several features make this Chick-fil-A location a true highlight for the local community. The exceptional customer service is consistently the most praised feature. Reviews highlight the staff's friendliness, professionalism, and willingness to go the extra mile to ensure customer satisfaction. The story of a manager immediately correcting a wrong order and an employee providing a free reward of nuggets for a mobile app user are examples of this commitment. Another major highlight is the quality of the food. The chicken is consistently described as "hot, fresh and delicious," and the famous Waffle Potato Fries are a popular side. The restaurant’s efficiency is also a key feature, especially for its drive-thru service, which stands out from other fast food options in the area. The mobile app and rewards program are also great highlights, offering a modern and convenient way to order while also rewarding loyal customers. Finally, the commitment to cleanliness and a family-friendly atmosphere makes it a comfortable spot for all ages. These elements combined create a dining experience that is a step above the standard fast-food fare.

Exceptional Customer Service: Staff is consistently praised for their friendly and professional demeanor, with a focus on customer satisfaction.
Fast and Efficient Service: The drive-thru and mobile app ordering processes are known for their speed, even during busy periods.
High-Quality Food: The menu items, particularly the chicken sandwiches and nuggets, are consistently described as fresh, hot, and delicious.
Mobile App & Rewards: The Chick-fil-A One app offers a convenient ordering experience and rewards for frequent customers.
Clean and Welcoming Environment: The restaurant is known for its cleanliness and family-friendly atmosphere.

For those in the Columbus, Ohio area, contacting Chick-fil-A on Polaris Parkway is straightforward. The restaurant's physical address is 1515 Polaris Pkwy, Columbus, OH 43240, USA. This well-known location is easy to find for anyone in the region. To place an order, inquire about catering, or for any general questions, you can call them directly at (614) 888-8787. The restaurant operates Monday through Saturday, with hours typically from 6:00 AM to 10:00 PM, providing a reliable option for breakfast, lunch, and dinner. It's important to note that, as with all Chick-fil-A locations, the restaurant is closed on Sundays. The availability of this clear and direct contact information ensures that customers can easily get in touch and plan their visit without any hassle, which is a key part of the brand's customer-focused approach.

In conclusion, Chick-fil-A on Polaris Parkway is an excellent and suitable fast food option for the local community in Columbus, Ohio. Its reputation is built on a foundation of quality food and, most importantly, exceptional customer service. For locals, this means a reliable and pleasant experience every time they visit, whether it’s a quick trip through the drive-thru or a sit-down meal. The restaurant's strategic location in a bustling commercial area makes it a convenient and easy choice for a wide range of needs. The modern services, such as the mobile app and catering options, further enhance its appeal and practicality for busy families and professionals. While some may experience minor order issues, the management's swift and gracious response, as noted in a review, shows a deep commitment to customer satisfaction. This combination of delicious, fresh food, unparalleled service, and convenient features makes Chick-fil-A a highly valued and trusted fast food restaurant in the Columbus community.

Chick-fil-A Food & drink

Breakfast
Not all items may be available at this Restaurant.
Chick-fil-A® Chicken Biscuit Meal
A breakfast portion of our famous boneless breast of chicken, seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a buttermilk biscuit baked fresh at each Restaurant.
Chick-n-Minis® 4 Ct Meal
Bite-sized Chick-fil-A® Nuggets nestled in warm, mini yeast rolls that are lightly brushed with a honey butter spread.
Egg White Grill Meal
A breakfast portion of grilled chicken with a hint of citrus, served on a toasted multigrain English muffin with egg whites and American cheese.
Hash Brown Scramble Burrito Meal
A hearty morning meal of sliced grilled chicken, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Rolled in a warm flour tortilla. Served with Jalapeño Salsa.
Hash Brown Scramble Bowl Meal
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Served in a convenient bowl. Served with Jalapeño Salsa.
Bacon, Egg, & Cheese Biscuit Meal
Delicious bacon and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Sausage, Egg, & Cheese Biscuit Meal
A tasty pork sausage patty and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Bacon, Egg, & Cheese Muffin Meal
Delicious bacon and a folded egg, served on an english muffin.
Sausage, Egg, & Cheese Muffin Meal
Savory pork sausage, freshly prepared eggs and American cheese served on a toasted multigrain English muffin.
Chick-fil-A® Chicken Biscuit
A breakfast portion of our famous boneless breast of chicken, seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a buttermilk biscuit baked fresh at each Restaurant.
Chick-n-Minis®
Bite-sized Chick-fil-A® Nuggets nestled in warm, mini yeast rolls that are lightly brushed with a honey butter spread.
Egg White Grill
A breakfast portion of grilled chicken with a hint of citrus, served on a toasted multigrain English muffin with egg whites and American cheese.
Hash Brown Scramble Burrito
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Rolled in a warm flour tortilla. Served with Jalapeño Salsa.
Hash Brown Scramble Bowl
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Served in a convenient bowl. Served with Jalapeño Salsa.
Bacon, Egg & Cheese Biscuit
Delicious bacon and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Sausage, Egg & Cheese Biscuit
A tasty pork sausage patty and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Bacon, Egg & Cheese Muffin
Delicious bacon and a folded egg, served on an english muffin.
Sausage, Egg & Cheese Muffin
Savory pork sausage, freshly prepared eggs and American cheese served on a toasted multigrain English muffin.
Buttered Biscuit
A delicious buttermilk biscuit baked fresh at each Restaurant. Served lightly buttered or plain
Sunflower Multigrain Bagel
A toasted, multigrain bagel served plain or with cream cheese.
English Muffin
Toasted multigrain English muffin.
Hash Browns
Delicious and crispy potato medallions cooked in canola oil.
Greek Yogurt Parfait
Creamy, organic vanilla bean Greek yogurt with fresh berries and your choice of toppings.
Fruit Cup
A nutritious fruit mix made with chopped pieces of red and green apples, mandarin orange segments, fresh strawberry slices, and blueberries, served chilled. Prepared fresh daily.
Berry Parfait
Glass bowl of Berry Parfait with berries and granola on top

Meals
Not all items may be available at this Restaurant.
Chick-fil-A® Sandwich Meal
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil.
Chick-fil-A® Deluxe Meal
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and American cheese. Gluten-free bun or multigra...
Chick-fil-A® Spicy Chicken Sandwich Meal
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an addi...
Spicy Chicken Sandwich Deluxe Meal
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and Pepper Jack Cheese. Gluten-f...
Grilled Chicken Sandwich Meal
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Green Leaf lettuce and tomato. Served with Honey Roasted BBQ Sauce.
Grilled Chicken Club Meal
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Colby-Jack cheese, applewood smoked bacon, Green Leaf lettuce and tomato. Served with Honey Ro...
Chick-fil-A® Nuggets Meal
Bite-sized pieces of tender all breast meat chicken, seasoned to perfection, hand-breaded and pressure cooked in 100% refined peanut oil. Available in 8-count, 12-count, or 30-count entrées with choice of dipping sauce.
Grilled Nuggets Meal
Bite-sized pieces of freshly marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste. Available with guest's choice of dipping sauce.
Chick-n-Strips Meal
Boneless chicken tenders marinated in special seasonings, freshly-breaded and pressure cooked in 100% refined peanut oil. Available in 3-count or 4-count entrees with choice of dipping sauce.
Chick-fil-A® Cool Wrap Meal
Sliced grilled chicken breast, nestled in a fresh mix of Green Leaf lettuce, petite red and green lettuce, and shredded green cabbage with a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flour flat bread. Made f...

Entrées
Not all items may be available at this Restaurant.
Chick-fil-A® Chicken Sandwich
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an additional cost.
Chick-fil-A® Deluxe Sandwich
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and American cheese. Gluten-free bun or multigra...
Spicy Chicken Sandwich
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an addi...
Spicy Deluxe Sandwich
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and Pepper Jack Cheese. Gluten-f...
Grilled Chicken Sandwich
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste, served on a toasted Multigrain bun with Green Leaf letttuce and tomato. Pairs well with Honey Roasted BBQ sauce.
Chick-fil-A® Grilled Chicken Club Sandwich
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Colby-Jack cheese, applewood smoked bacon, Green Leaf lettuce and tomato. Served with Honey Ro...
Chick-fil-A® Nuggets
Bite-sized pieces of boneless chicken breast, seasoned to perfection, freshly-breaded and pressure cooked in 100% refined peanut oil. Available with choice of dipping sauce.
Grilled Nuggets
Bite-sized pieces of freshly marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste. Available with guest's choice of dipping sauce.
Chick-n-Strips™
Boneless chicken tenders marinated in special seasonings, freshly-breaded and pressure cooked in 100% refined peanut oil. Available in 3-count or 4-count entrées with choice of dipping sauce.
Chick-fil-A® Cool Wrap
Sliced grilled chicken breast nestled in a fresh mix of Green Leaf lettuce with a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flour flat bread. Made fresh daily. Pairs well with Avocado Lime Ranch dressing (or...
Filets
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil.

Sides
Not all items may be available at this Restaurant.
Chick-fil-A Waffle Potato Fries®
Waffle-shaped potatoes with the skin. Cooked in canola oil until crispy outside and tender inside.
Fruit Cup
A nutritious fruit mix made with chopped pieces of red and green apples, mandarin orange segments, fresh strawberry slices, and blueberries, served chilled. Prepared fresh daily.
Side Salad
A fresh bed of mixed greens, topped with a blend of shredded Monterey Jack and Cheddar cheeses and grape tomatoes. Made fresh daily. Served with Charred Tomato, Crispy Red Bell Peppers and guest's choice of dressing.
Mac & Cheese
A classic macaroni and cheese recipe featuring a special blend of cheeses including Parmesan, Cheddar, and Romano. Baked in-restaurant to form a crispy top layer of baked cheese.
Chicken Noodle Soup
Shredded Chick-fil-A® chicken breast, chopped carrots and celery with egg noodles in a hearty broth. Served with Saltine crackers.
Kale Crunch Side
A blend of Curly Kale and Green Cabbage tossed with an Apple Cider and Dijon Mustard vinaigrette, all topped off with salted, crunchy Roasted Almonds
Greek Yogurt Parfait
Creamy, organic vanilla bean Greek yogurt with fresh berries and your choice of toppings.

Beverages
Not all items may be available at this Restaurant.
Freshly-Brewed Iced Tea Sweetened
Freshly-brewed each day from a blend of tea leaves. Available sweetened with real cane sugar.
Freshly-Brewed Iced Tea Unsweetened
Freshly-brewed each day from a blend of tea leaves. Available unsweetened.
Chick-fil-A® Lemonade
Classic lemonade using three simple ingredients: real lemon juice—not from concentrate, cane sugar, and water. Diet Lemonade is sweetened with Splenda® No Calorie Sweetener
Chick-fil-A® Diet Lemonade
Classic lemonade using three simple ingredients: real lemon juice—not from concentrate, cane sugar, and water. Diet Lemonade is sweetened with Splenda® No Calorie Sweetener.
Iced Coffee
Handcrafted daily, made with a custom blend of cold-brewed coffee and 2% milk, sweetened with pure cane sugar and served over ice. Our coffee beans are sourced by THRIVE Farmers, a farmer-direct coffee company that enriches the lives and communiti...
Coca-Cola®
Fountain beverage. A product of The Coca-Cola Company.
Dr Pepper®
Fountain beverage. A product of Dr Pepper Snapple Group, Inc.
Coffee
Our specialty grade, farmer-direct coffee is a custom blend made from arabica beans grown at high altitudes. With tasting notes of smooth caramel and a nutty finish, our proprietary blend is created to be delicious on its own or to accommodate any...
Gallon Beverages
Gallon beverage filled with your choice of tea or lemonade

Salads
Not all items may be available at this Restaurant.
Cobb Salad
Chick-fil-A® Nuggets, freshly breaded and pressure-cooked, sliced and served on a fresh bed of mixed greens, topped with roasted corn kernels, a blend of shredded Monterey Jack and Cheddar cheeses, crumbled bacon, sliced hard-boiled egg and grape ...
Spicy Southwest Salad
Slices of grilled spicy chicken breast served on a fresh bed of mixed greens, topped with grape tomatoes, a blend of Monterey Jack and Cheddar cheeses, and a zesty combination of poblano chiles, red bell peppers, roasted corn and black beans. Made...
Market Salad
Sliced grilled chicken breast served on a fresh bed of mixed greens, topped with crumbled blue cheese and a mix of red and green apples, strawberries and blueberries. Made fresh daily. Served with Harvest Nut Granola, Roasted Nut Blend and Light B...

Treats
Not all items may be available at this Restaurant.
Frosted Lemonade
This refreshing treat is a hand-spun combination of Chick-fil-A® Lemonade (or Diet Lemonade) and our signature Icedream® dessert.
Frosted Coffee
A hand-spun treat that combines a custom blend of cold-brewed coffee with our signature Icedream® dessert.
Chocolate Chunk Cookie
Cookies have both semi-sweet dark and milk chocolate chunks, along with wholesome oats.
Cookies & Cream Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert topped off with whipped cream and one crucial cherry.
Chocolate Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert topped off with whipped cream and one crucial cherry.
Strawberry Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® topped off with whipped cream and one crucial cherry.
Vanilla Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® topped off with whipped cream and one crucial cherry.

Kid's Meals
Not all items may be available at this Restaurant.
Nuggets Kid's Meal
Includes a 4-count or 6-count of Chick-fil-A® Nuggets, a choice of a small Side Item (Cinnamon Apple Sauce, Waffle Potato Fries™, or Fruit Cup), milk or juice, and a special surprise.
Chick-n-Strips™ Kid's Meal
Includes a 1-count or 2-count of Chick-fil-A Chick-n-Strips®, a choice of a small Side Item (Cinnamon Apple Sauce, Mac & Cheese, Chick-fil-A Waffle Potato Fries®, or Fruit Cup), a kid’s size drink and a special surprise.
Grilled Nuggets Kid's Meal
Includes a 4-count or 6-count of Chick-fil-A® Grilled Nuggets, a choice of a small Side Item (Cinnamon Apple Sauce, Waffle Potato Fries™, or Fruit Cup), milk or juice, and a special surprise.

Chick-fil-A Details

Service options
Delivery
Drive-through
Takeaway
Dine-in

Highlights
Great coffee

Popular for
Breakfast
Lunch
Dinner
Solo dining

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Offerings
Coffee
Comfort food
Healthy options
Quick bite

Dining options
Breakfast
Lunch
Dinner
Catering
Counter service
Dessert
Seating
Table service

Amenities
Toilet
Wi-Fi

Atmosphere
Casual
Trendy

Crowd
Groups
Tourists
University students

Planning
Usually a wait
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
Has changing table(s)
High chairs
Kids' menu

Parking
Free of charge street parking
Free parking lot
Parking

Pets
Dogs allowed outside

Chick-fil-A Photos

Chick-fil-A Location

Chick-fil-A

Ohio Delaware County Columbus Polaris Polaris Parkway

1515 Polaris Pkwy, Columbus, OH 43240, USA

Chick-fil-A Reviews

An average rating of ★4.5 from 3914 user reviews.

drive thruchicken sandwichbreakfastplay arealemonadewaffle friesCFAcobb saladtabletpeach milkshake

★ 5★ 4★ 3★ 2★ 1

Spectacular service this morning. The food was hot, fresh and delicious. They included the condiments requested.We ordered and paid through the app and the process of as speedy!Super appreciative of the traffic flow and free reward of nuggets. #❤️
January 25 · kelli k
I prefer 3 chicken sandwiches no pickles with honey mustard packets and a peach milkshake. I received my order an I knew something wasn’t right the bag was light… so I received a grill chicken, 3 honey mustard packets and a peach milkshake… Immediately the Manager on duty correct this issue for me. I can say this is the best customer service I received in a long time.. Keep up the good work!
July 30 · Antonio Mobley
For the volume of customers in the drive-thru, their service was really fast. I love this about Chick-Fil-A overall. You truly can’t get this experience elsewhere in a drive-thru. The fries were nice, soft, perfectly crisp and fresh!! The spicy chicken sandwich was the first I had in over a year that was cooked correctly (not uncooked). I used the mobile-thru which I’d recommend for others. Received my food in 2-3 minutes
December 19 · Karimah Smallwood
Came to eat some lunch here with my mom and my two babies. A 2 yr old and a 1 yr old. We walked in and its a cute little dining area and very cozy and welcoming. And the new flower center pieces I've noticed now is a nice homey touch. The food was great like always but the staff very friendly.
June 14 · sarah cartwright
I was pulled up to wait when I only had one meal in the middle of lunchtime then the car behind me was given their food and the girls who were passing food out all came to the next car to chat. They were ignoring everyone else for 1-2 minutes. I had to get out of my car to ask how long I was going to wait on my food. My food was ready when they checked of course and they gave it to me and I left. I ordered (with receipt) #1 extra pickles…my sandwich had no pickles on it. I had to go back to have my sandwich corrected and while I was at the counter returning my sandwich I overheard the girls in the back working talking about me. I am not impressed whatsoever. Terrible experience.
July 24 · Angela Dickson