Chick-fil-A in Westerville: A Local's Guide to a Popular Spot

Chick-fil-A Introduce

Welcome to our detailed guide on the Chick-fil-A located at 680 Polaris Pkwy in Westerville, Ohio. For many in the Ohio region, Chick-fil-A is a familiar name synonymous with quality chicken and exceptional service. This article is designed to provide you with an informative and factual overview of this specific location, helping you understand what makes it a popular choice for locals. It's more than just a fast-food restaurant; it's a place that has built a reputation for its consistent quality and a commitment to customer care. We will explore its offerings, location, and the various services it provides to the community. From the moment you pull into the parking lot to the last bite of your chicken sandwich, this Chick-fil-A aims to deliver a positive experience. Our goal is to provide a friendly and professional resource that helps you make the most of your visit, whether it's a quick lunch, a family dinner, or a catering order for a special event. This content is crafted for the people of Ohio, from their perspective, to give a trustworthy and thorough guide to one of their local favorites. We'll delve into the specifics of their menu, the convenience of their services, and the overall atmosphere that makes them a reliable and well-regarded part of the Westerville fabric. This is a place that understands the importance of being more than just a place to eat; it’s a place that strives to be a positive presence in the community.

The Chick-fil-A in Westerville is conveniently located at 680 Polaris Pkwy, Westerville, OH 43082, USA. This address places it in a prime location within the bustling Polaris Centers of Commerce, a major retail and dining hub in the greater Columbus area. The restaurant’s proximity to I-71 makes it highly accessible for residents from various parts of town, as well as for those traveling through the region. Its spot on Polaris Parkway, a main road with significant traffic, ensures it is easy to find and navigate to. The accessibility of the location is a significant benefit, as it’s a quick and simple stop for anyone out shopping, running errands, or commuting. The surrounding area is filled with other businesses and shops, making Chick-fil-A a natural choice for a meal during a busy day. Ample parking is available, and the drive-thru is a key feature of this location, designed to handle a high volume of customers efficiently. This ease of access is a cornerstone of the fast-food experience, and this Chick-fil-A delivers on that promise, offering a convenient and reliable destination for a meal. Whether you're a local resident or a visitor to the area, the address is straightforward to locate using any GPS, and its presence in a prominent commercial district ensures that getting there is a hassle-free affair. The strategic placement helps it serve a broad range of customers, from nearby office workers on their lunch break to families enjoying a weekend outing.

Chick-fil-A in Westerville offers a comprehensive list of services to meet the diverse needs of its customers, all designed with convenience and efficiency in mind.

Dine-in and Carry-out: You can choose to enjoy your meal in the restaurant’s dining area, which is known for its clean and friendly atmosphere, or grab your order to go for a meal at home or on the road.
Drive-Thru: The drive-thru service is a major highlight, with a focus on speed and accuracy. The team is often prepared to take orders from multiple lanes to keep the line moving efficiently, ensuring you get your food quickly even during peak hours.
Mobile Ordering: Through the Chick-fil-A One app, customers can place their orders ahead of time, which can save a significant amount of time. The app allows for pickup at the counter or via curbside service, providing a seamless and personalized experience.
Curbside Pickup: For mobile orders, the restaurant offers curbside pickup, where a team member will bring your food directly to your car. This service is particularly convenient for families with young children or those who prefer a contactless transaction.
Catering: The location provides catering services for events and gatherings of all sizes. They offer a variety of party platters, boxed lunches, and trays of their popular menu items, making it easy to feed a crowd. Catering orders can be placed for delivery (with a minimum subtotal) or pickup.
Third-Party Delivery: For those who prefer to have their food delivered to their doorstep, the restaurant has partnered with various delivery services to bring their menu items right to your home or office. This provides added convenience and flexibility for customers.

The Chick-fil-A in Westerville has several key features and highlights that make it a standout fast-food restaurant in the region. The most notable highlight is the quality of the food itself. The menu is centered around their famous chicken, which is known for its fresh, high-quality preparation. Popular items like the classic Chick-fil-A Chicken Sandwich and the Chick-n-Minis for breakfast are beloved by many. The restaurant also prides itself on its exceptional customer service, a core value of the brand. The staff is often praised for being friendly, polite, and attentive, with a "my pleasure" attitude that sets them apart from other fast-food establishments. The efficiency of the drive-thru is another major highlight. Despite often having long lines, the team is well-trained to move cars through quickly, ensuring that customers don't have to wait an unreasonable amount of time. This commitment to speed and accuracy is a significant draw. The restaurant's involvement in the community is also a key feature. The local operator is often focused on giving back and supporting local causes, creating a sense of connection and shared purpose. The cleanliness of the restaurant and the attention to detail, such as flowers on the tables in the dining area, also contribute to a pleasant and welcoming atmosphere. The menu offers a variety of options, including healthy choices like salads and grilled chicken sandwiches, ensuring there is something for everyone. The Chick-fil-A One rewards program is another highlight, allowing loyal customers to earn points and redeem them for free food, which encourages repeat visits. These features—quality food, excellent service, efficient operations, and community involvement—are what make this Chick-fil-A a popular and reliable choice for locals.

For those looking to get in touch with the Chick-fil-A in Westerville, here is the essential contact information. The restaurant is physically located at 680 Polaris Pkwy, Westerville, OH 43082, USA. This address is straightforward to locate and is a key piece of information for anyone planning to visit. If you need to call the restaurant for any reason, such as to place an order, inquire about catering, or ask a question, the phone number is (614) 438-5845. Additionally, a mobile phone number is also listed for convenience: +1 614-438-5845. It is always a good practice to confirm business hours by calling ahead, especially on holidays, as they may vary. The staff is typically ready to assist with any questions you may have about the menu, services, or your order. This direct line of communication is perfect for catering inquiries, where a representative can help you with the menu and pricing. The simple and clear contact details reflect the restaurant’s commitment to being accessible to the community. Whether you're calling to see if a certain menu item is available or to place a large order, the team at Chick-fil-A is ready to help. The provided information is all you need to connect with this local business and ensure a smooth and enjoyable experience, from the first contact to the final bite of your meal. The ease of communication is a valuable asset for any local business, and this Chick-fil-A excels at providing clear and accessible contact information.

In conclusion, the Chick-fil-A on Polaris Parkway in Westerville is an excellent choice for locals in Ohio who are looking for a reliable and high-quality fast-food experience. Its convenient location in a bustling commercial hub makes it an easy and accessible stop for a meal, whether you’re on the go or have time to sit and dine. The restaurant’s extensive list of services, from its efficient drive-thru and mobile ordering to its catering options, caters to the diverse needs of the community. What truly sets this location apart are its core highlights: the consistently delicious food, the exceptional customer service, and its commitment to being a positive force in the community. It's a place where you can feel good about what you're eating and where you're eating it. The team's dedication to speed and accuracy ensures that even during busy times, you can get a hot, fresh meal without a long wait. By choosing to visit this Chick-fil-A, you are not just getting a meal; you are supporting a business that values its customers and its community. It’s a reliable and friendly spot that feels like a part of the neighborhood, offering a sense of comfort and consistency that is highly valued. We hope this guide has provided you with a clear understanding of why this location is so popular and why it is a great choice for your next fast-food meal. It is a true local favorite that consistently delivers on its promise of great food and great service.

Chick-fil-A Vibe

Breakfast
Not all items may be available at this Restaurant.
Chick-fil-A® Chicken Biscuit Meal
A breakfast portion of our famous boneless breast of chicken, seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a buttermilk biscuit baked fresh at each Restaurant.
Chick-n-Minis® 4 Ct Meal
Bite-sized Chick-fil-A® Nuggets nestled in warm, mini yeast rolls that are lightly brushed with a honey butter spread.
Egg White Grill Meal
A breakfast portion of grilled chicken with a hint of citrus, served on a toasted multigrain English muffin with egg whites and American cheese.
Hash Brown Scramble Burrito Meal
A hearty morning meal of sliced grilled chicken, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Rolled in a warm flour tortilla. Served with Jalapeño Salsa.
Hash Brown Scramble Bowl Meal
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Served in a convenient bowl. Served with Jalapeño Salsa.
Bacon, Egg, & Cheese Biscuit Meal
Delicious bacon and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Sausage, Egg, & Cheese Biscuit Meal
A tasty pork sausage patty and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Bacon, Egg, & Cheese Muffin Meal
Delicious bacon and a folded egg, served on an english muffin.
Sausage, Egg, & Cheese Muffin Meal
Savory pork sausage, freshly prepared eggs and American cheese served on a toasted multigrain English muffin.
Chick-fil-A® Chicken Biscuit
A breakfast portion of our famous boneless breast of chicken, seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a buttermilk biscuit baked fresh at each Restaurant.
Chick-n-Minis®
Bite-sized Chick-fil-A® Nuggets nestled in warm, mini yeast rolls that are lightly brushed with a honey butter spread.
Egg White Grill
A breakfast portion of grilled chicken with a hint of citrus, served on a toasted multigrain English muffin with egg whites and American cheese.
Hash Brown Scramble Burrito
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Rolled in a warm flour tortilla. Served with Jalapeño Salsa.
Hash Brown Scramble Bowl
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Served in a convenient bowl. Served with Jalapeño Salsa.
Bacon, Egg & Cheese Biscuit
Delicious bacon and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Sausage, Egg & Cheese Biscuit
A tasty pork sausage patty and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Bacon, Egg & Cheese Muffin
Delicious bacon and a folded egg, served on an english muffin.
Sausage, Egg & Cheese Muffin
Savory pork sausage, freshly prepared eggs and American cheese served on a toasted multigrain English muffin.
Buttered Biscuit
A delicious buttermilk biscuit baked fresh at each Restaurant. Served lightly buttered or plain
Sunflower Multigrain Bagel
A toasted, multigrain bagel served plain or with cream cheese.
English Muffin
Toasted multigrain English muffin.
Hash Browns
Delicious and crispy potato medallions cooked in canola oil.
Greek Yogurt Parfait
Creamy, organic vanilla bean Greek yogurt with fresh berries and your choice of toppings.
Fruit Cup
A nutritious fruit mix made with chopped pieces of red and green apples, mandarin orange segments, fresh strawberry slices, and blueberries, served chilled. Prepared fresh daily.
Berry Parfait
Glass bowl of Berry Parfait with berries and granola on top

Meals
Not all items may be available at this Restaurant.
Chick-fil-A® Sandwich Meal
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil.
Chick-fil-A® Deluxe Meal
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and American cheese. Gluten-free bun or multigra...
Chick-fil-A® Spicy Chicken Sandwich Meal
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an addi...
Spicy Chicken Sandwich Deluxe Meal
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and Pepper Jack Cheese. Gluten-f...
Grilled Chicken Sandwich Meal
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Green Leaf lettuce and tomato. Served with Honey Roasted BBQ Sauce.
Grilled Chicken Club Meal
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Colby-Jack cheese, applewood smoked bacon, Green Leaf lettuce and tomato. Served with Honey Ro...
Chick-fil-A® Nuggets Meal
Bite-sized pieces of tender all breast meat chicken, seasoned to perfection, hand-breaded and pressure cooked in 100% refined peanut oil. Available in 8-count, 12-count, or 30-count entrées with choice of dipping sauce.
Grilled Nuggets Meal
Bite-sized pieces of freshly marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste. Available with guest's choice of dipping sauce.
Chick-n-Strips Meal
Boneless chicken tenders marinated in special seasonings, freshly-breaded and pressure cooked in 100% refined peanut oil. Available in 3-count or 4-count entrees with choice of dipping sauce.
Chick-fil-A® Cool Wrap Meal
Sliced grilled chicken breast, nestled in a fresh mix of Green Leaf lettuce, petite red and green lettuce, and shredded green cabbage with a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flour flat bread. Made f...

Entrées
Not all items may be available at this Restaurant.
Chick-fil-A® Chicken Sandwich
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an additional cost.
Chick-fil-A® Deluxe Sandwich
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and American cheese. Gluten-free bun or multigra...
Spicy Chicken Sandwich
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an addi...
Spicy Deluxe Sandwich
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and Pepper Jack Cheese. Gluten-f...
Grilled Chicken Sandwich
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste, served on a toasted Multigrain bun with Green Leaf letttuce and tomato. Pairs well with Honey Roasted BBQ sauce.
Chick-fil-A® Grilled Chicken Club Sandwich
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Colby-Jack cheese, applewood smoked bacon, Green Leaf lettuce and tomato. Served with Honey Ro...
Chick-fil-A® Nuggets
Bite-sized pieces of boneless chicken breast, seasoned to perfection, freshly-breaded and pressure cooked in 100% refined peanut oil. Available with choice of dipping sauce.
Grilled Nuggets
Bite-sized pieces of freshly marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste. Available with guest's choice of dipping sauce.
Chick-n-Strips™
Boneless chicken tenders marinated in special seasonings, freshly-breaded and pressure cooked in 100% refined peanut oil. Available in 3-count or 4-count entrées with choice of dipping sauce.
Chick-fil-A® Cool Wrap
Sliced grilled chicken breast nestled in a fresh mix of Green Leaf lettuce with a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flour flat bread. Made fresh daily. Pairs well with Avocado Lime Ranch dressing (or...
Filets
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil.

Sides
Not all items may be available at this Restaurant.
Chick-fil-A Waffle Potato Fries®
Waffle-shaped potatoes with the skin. Cooked in canola oil until crispy outside and tender inside.
Fruit Cup
A nutritious fruit mix made with chopped pieces of red and green apples, mandarin orange segments, fresh strawberry slices, and blueberries, served chilled. Prepared fresh daily.
Side Salad
A fresh bed of mixed greens, topped with a blend of shredded Monterey Jack and Cheddar cheeses and grape tomatoes. Made fresh daily. Served with Charred Tomato, Crispy Red Bell Peppers and guest's choice of dressing.
Mac & Cheese
A classic macaroni and cheese recipe featuring a special blend of cheeses including Parmesan, Cheddar, and Romano. Baked in-restaurant to form a crispy top layer of baked cheese.
Chicken Noodle Soup
Shredded Chick-fil-A® chicken breast, chopped carrots and celery with egg noodles in a hearty broth. Served with Saltine crackers.
Kale Crunch Side
A blend of Curly Kale and Green Cabbage tossed with an Apple Cider and Dijon Mustard vinaigrette, all topped off with salted, crunchy Roasted Almonds
Greek Yogurt Parfait
Creamy, organic vanilla bean Greek yogurt with fresh berries and your choice of toppings.

Beverages
Not all items may be available at this Restaurant.
Freshly-Brewed Iced Tea Sweetened
Freshly-brewed each day from a blend of tea leaves. Available sweetened with real cane sugar.
Freshly-Brewed Iced Tea Unsweetened
Freshly-brewed each day from a blend of tea leaves. Available unsweetened.
Chick-fil-A® Lemonade
Classic lemonade using three simple ingredients: real lemon juice—not from concentrate, cane sugar, and water. Diet Lemonade is sweetened with Splenda® No Calorie Sweetener
Chick-fil-A® Diet Lemonade
Classic lemonade using three simple ingredients: real lemon juice—not from concentrate, cane sugar, and water. Diet Lemonade is sweetened with Splenda® No Calorie Sweetener.
Iced Coffee
Handcrafted daily, made with a custom blend of cold-brewed coffee and 2% milk, sweetened with pure cane sugar and served over ice. Our coffee beans are sourced by THRIVE Farmers, a farmer-direct coffee company that enriches the lives and communiti...
Coca-Cola®
Fountain beverage. A product of The Coca-Cola Company.
Dr Pepper®
Fountain beverage. A product of Dr Pepper Snapple Group, Inc.
Coffee
Our specialty grade, farmer-direct coffee is a custom blend made from arabica beans grown at high altitudes. With tasting notes of smooth caramel and a nutty finish, our proprietary blend is created to be delicious on its own or to accommodate any...
Gallon Beverages
Gallon beverage filled with your choice of tea or lemonade

Salads
Not all items may be available at this Restaurant.
Cobb Salad
Chick-fil-A® Nuggets, freshly breaded and pressure-cooked, sliced and served on a fresh bed of mixed greens, topped with roasted corn kernels, a blend of shredded Monterey Jack and Cheddar cheeses, crumbled bacon, sliced hard-boiled egg and grape ...
Spicy Southwest Salad
Slices of grilled spicy chicken breast served on a fresh bed of mixed greens, topped with grape tomatoes, a blend of Monterey Jack and Cheddar cheeses, and a zesty combination of poblano chiles, red bell peppers, roasted corn and black beans. Made...
Market Salad
Sliced grilled chicken breast served on a fresh bed of mixed greens, topped with crumbled blue cheese and a mix of red and green apples, strawberries and blueberries. Made fresh daily. Served with Harvest Nut Granola, Roasted Nut Blend and Light B...

Treats
Not all items may be available at this Restaurant.
Frosted Lemonade
This refreshing treat is a hand-spun combination of Chick-fil-A® Lemonade (or Diet Lemonade) and our signature Icedream® dessert.
Frosted Coffee
A hand-spun treat that combines a custom blend of cold-brewed coffee with our signature Icedream® dessert.
Chocolate Chunk Cookie
Cookies have both semi-sweet dark and milk chocolate chunks, along with wholesome oats.
Cookies & Cream Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert topped off with whipped cream and one crucial cherry.
Chocolate Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert topped off with whipped cream and one crucial cherry.
Strawberry Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® topped off with whipped cream and one crucial cherry.
Vanilla Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® topped off with whipped cream and one crucial cherry.

Kid's Meals
Not all items may be available at this Restaurant.
Nuggets Kid's Meal
Includes a 4-count or 6-count of Chick-fil-A® Nuggets, a choice of a small Side Item (Cinnamon Apple Sauce, Waffle Potato Fries™, or Fruit Cup), milk or juice, and a special surprise.
Chick-n-Strips™ Kid's Meal
Includes a 1-count or 2-count of Chick-fil-A Chick-n-Strips®, a choice of a small Side Item (Cinnamon Apple Sauce, Mac & Cheese, Chick-fil-A Waffle Potato Fries®, or Fruit Cup), a kid’s size drink and a special surprise.
Grilled Nuggets Kid's Meal
Includes a 4-count or 6-count of Chick-fil-A® Grilled Nuggets, a choice of a small Side Item (Cinnamon Apple Sauce, Waffle Potato Fries™, or Fruit Cup), milk or juice, and a special surprise.

Chick-fil-A Details

Service options
Delivery
Drive-through
Takeaway
Dine-in

Dining options
Breakfast
Lunch
Dinner
Catering
Counter service

Payments
Credit cards
Debit cards
Credit cards

Parking
Free parking lot
Parking

Chick-fil-A Photos

Chick-fil-A Location

Chick-fil-A

Ohio Delaware County Westerville Polaris Parkway

680 Polaris Pkwy, Westerville, OH 43082, USA

Chick-fil-A Reviews

An average rating of ★3.6 from 82 user reviews.

drive thrumobilefresh flowersscanaccuracylanecreamparking

★ 5★ 4★ 3★ 2★ 1

EDIT: and nope, they are back to "did you scan at the screen, we don't have another mobile order" and the strawberry blonde manager who refunded my order tonight didn't even apologize or stop because he had a back up at the point of ordering.Not sure why this location continues to have new store problems, but it is a real waste when both lines are having folks behind the first car getting their food and have to wait because they can't process in the car order. Save your time and just go to the one a half mile up the way.They seem to have gotten past the new opening kinks and are working well now!Great breakfast sandwiches this morning and my son more than enjoys the hash rounds!They included all the jellies, Mayonaise and ketchups needed and with this heat -the ice! IYKYK
July 23 · kelli k
Never disappoints. Great location and great service. I’ll be visiting again the next time I’m in the area. I wish they gave me a little bit more ice cream though when I ordered my ice cream cone. It looked like a baby cone if I’m going to be honest. Other than that, it was a great visit.
August 03 · Evan Hofacker
Why does it take so long? I've only come because of location but they've messed the order up 3 times, it takes so much longer then normal and there are only 2 cars in front of us. I'll drive further for better service.
July 30 · Ashley Henry
Great new location! The second lane for mobile thru is super smooth (and dangerous considering I live right around the corner lol). Amazing staff and food is always fresh. Zero complaints
August 03 · Noah Yinger
terrible service. long wait in the mobile line. consistently 10-15 minutes with terribly order accuracy. no straw, cup full of ice in my "no ice" drink. people ordering after and receiving their food before in the drive thru lane while I wait 15 minutes on a wednesday morning. really need to get it together.
June 18 · Isaac Taylor