Jack in the Box

Jack in the Box Introduce

Introduction / Overview

In the expansive fast-food landscape of Houston, Jack in the Box stands out with its unique and highly diverse menu, offering a one-stop-shop for a wide variety of cravings. The Jack in the Box located at 11911 Eastex Fwy has become a go-to destination for Texans who appreciate a menu that breaks the mold. This restaurant is not just a hamburger joint; it's a breakfast spot, a chicken restaurant, a Mexican food provider, and a dessert destination all in one. The main appeal of Jack in the Box is its commitment to serving its full menu, including breakfast items, all day long. This "all-day breakfast" feature is a major highlight, allowing customers to get a Sausage Croissant or a Hash Brown at any hour. The menu is truly a feast for the indecisive, featuring everything from the classic Ultimate Cheeseburger™ and Sourdough Jack® to unique offerings like Stuffed Jalapenos and a Chicken Teriyaki Bowl. While some customer reviews mention challenges with service and food quality, the brand’s reputation for having a distinct and extensive menu is what draws many in. One reviewer lamented a food quality issue, while another focused on a customer service experience that was less than ideal. However, the diverse offerings and late-night hours still make this Jack in the Box a popular and convenient choice for those living a busy lifestyle. It’s a place that caters to groups and solo diners alike, providing a casual atmosphere where you can get a quick bite or a full meal at your convenience.

Location and Accessibility

This Jack in the Box is conveniently located at 11911 Eastex Fwy, Houston, TX 77039, USA. Its strategic placement on the Eastex Freeway makes it an easily accessible stop for both local residents and travelers passing through the area. The restaurant has been designed with accessibility in mind, providing features that ensure a smooth and comfortable experience for all customers. These include a wheelchair-accessible entrance, a dedicated wheelchair-accessible parking lot, and a wheelchair-accessible restroom. For those who prefer to dine in, there is also wheelchair-accessible seating. The availability of free parking, both in a dedicated lot and on the street, makes a visit hassle-free and convenient. The drive-thru is a key service that enhances accessibility and speed, allowing customers to get their order quickly without having to leave their vehicle. In addition to the physical layout, the multiple service options—curbside pickup, delivery, drive-thru, takeout, and dine-in—provide a wide range of convenient ways for customers to access their food. The location is a hub of activity, catering to all times of day, from early morning breakfast cravings to late-night snacking, all made simple by its prime position and thoughtful amenities.

Services Offered

Curbside pickup: A convenient service that allows customers to get their orders from the comfort of their car.
Delivery: Enjoy your favorite Jack in the Box items delivered straight to your door.
Drive-through: The drive-thru provides a fast and efficient way to place and receive your order on the go.
Takeout: For a quick meal, customers can order for takeout and pick it up at the counter.
Dine-in: The restaurant offers a casual seating area for those who wish to enjoy their meal inside.

Features / Highlights

All-Day Breakfast: A major highlight of Jack in the Box is its 24/7 breakfast menu, a rare offering in the fast-food world. You can get a Breakfast Jack® or Hash Browns any time of day or night.
Diverse and Unique Menu: The menu stands out for its variety, which includes burgers, chicken, and Mexican-inspired items like Tacos and a Chicken Fajita Pita. This diverse range of offerings caters to a wide array of tastes.
Late-Night Food: The restaurant caters to late-night cravings, making it a reliable spot for a meal after hours. The "Munchie Meal" is a popular choice for late-night diners.
Accessible Amenities: The location is fully accessible, featuring a wheelchair-accessible entrance, parking lot, restroom, and seating, which makes it a welcoming spot for everyone.
Kids' Menu and High Chairs: The restaurant is family-friendly, offering a kids' menu and high chairs, making it a good place to bring children.
Unique Side Items: The menu includes distinctive sides that set it apart, such as Seasoned Curly Fries, Stuffed Jalapenos, and Egg Rolls, which have become fan favorites.
Desserts and Shakes: The Shakes & Desserts menu is a highlight, with classic options like Oreo® Shake and New York Style Cheesecake, perfect for satisfying a sweet tooth.

Contact Information

Jack in the Box is located at 11911 Eastex Fwy, Houston, TX 77039, USA. For direct communication, the restaurant can be reached by phone at (832) 626-7427, and on its mobile phone at +1 832-626-7427. This contact information is crucial for customers who need to inquire about menu items, hours, or any other questions before visiting. The availability of both a primary and mobile number makes it easy to get in touch. While some customer feedback points to potential service challenges, the ability to call ahead is a great convenience for a fast-food restaurant. It allows you to confirm details or place an order, ensuring that your visit is as smooth as possible. The business's commitment to being easily reachable is part of its overall strategy to provide a convenient and accessible fast-food experience to the local Houston community. Whether you're planning a group meal or a solo visit, the clear contact details make it simple to get the information you need.

What is worth choosing

Jack in the Box is a worthy choice for Texans because of its unparalleled menu diversity and all-day convenience. What sets this location apart is its ability to cater to virtually any craving, at any time of day. The all-day breakfast is a significant draw, allowing customers to enjoy a Sausage Croissant or a Hash Brown long after the morning rush has passed. The menu also offers a wide range of items from different culinary genres, including Mexican-style tacos and classic American burgers, which is perfect for groups with varied tastes. While some customer reviews indicate issues with food quality or customer service, it is important to note that the brand's unique offerings and overall convenience often outweigh these concerns for many. The availability of late-night food is a huge plus for those who work late or have odd hours. The accessibility features, including wheelchair access to all key areas of the restaurant, also make it a welcoming spot for everyone. The unique side items like Seasoned Curly Fries and Egg Rolls are what many customers come back for, as they are a signature part of the Jack in the Box experience. For those in Houston looking for a fast, convenient, and incredibly varied menu, Jack in the Box on Eastex Fwy is a go-to spot that offers something for everyone, satisfying cravings from breakfast to late-night snacking.

Jack in the Box Bacon

Burgers
Classic Buttery Jack®
Melted garlic herb butter on 100% beef seasoned as it grills with melty Swiss cheese, lettuce, tomato, ketchup & mayo on signature brioche. Insanely good.
Bacon & Swiss Buttery Jack®
Melted garlic herb butter on 100% beef seasoned as it grills, hickory smoked bacon, melty Swiss cheese & creamy bacon mayo on toasted signature brioche.
Double Jack®
2x 100% beef seasoned as it grills, 2 slices of melty American cheese, tomatoes, lettuce, pickles, onions, ketchup, mustard & mayo on a buttery bakery bun.
Ultimate Cheeseburger™
2x the 100% beef seasoned as it grills, melty American & Swiss style cheeses, ketchup, mustard & mayo on a toasted buttery bakery bun. For ultimate yum.
Bacon Ultimate Cheeseburger™
2x 100% beef seasoned as it grills, hickory smoked bacon, melty American & Swiss style cheeses, ketchup, mustard & mayo on a buttery bakery bun.
Sourdough Jack®
100% beef seasoned as it grills, hickory smoked bacon, tomato, melty Swiss style cheese, mayo & ketchup on toasted sourdough bread. Drool worthy.
Jumbo Jack® Cheeseburger
100% beef seasoned as it grills, 2 slices of melty American cheese, lettuce, tomato, pickle, onions, ketchup & mayo on a buttery bakery bun.
Jumbo Jack®
100% beef seasoned as it grills, lettuce, tomato, pickles, onions, ketchup & mayo on a buttery bakery bun. *Jumbo isn't one of those ironic nicknames.
Jr. Jumbo Jack® Cheeseburger
100% beef seasoned as it grills, topped with American cheese, tomato, pickle, lettuce, onions, ketchup & mayo. Anywhere else this Jr. Jack would be senior.
Jr. Jumbo Jack®
100% beef seasoned as it grills, tomato, pickle, lettuce, onions, ketchup & mayo. Don't let the 'Jr.' fool you. It packs a wallop.
Jr. Bacon Cheeseburger
100% beef seasoned as it grills, hickory smoked bacon, melty American cheese, ketchup & mayo. Just don't call this burger 'junior' to its face.

Chicken
Jack's Spicy Chicken®
100% all white meat spicy crispy chicken fillet with tomato, lettuce & mayo on a toasted buttery bakery bun. It's silly how delicious this is. Really.
Jack's Spicy Chicken® w/ Cheese
100% all white meat spicy crispy chicken fillet with melty Swiss style cheese, tomato, lettuce & mayo on a toasted buttery bakery bun. Yes, please.
Homestyle Ranch Chicken Club
100% all-white meat crispy chicken fillet with melty Swiss style cheese, hickory smoked bacon, lettuce, tomato & buttermilk ranch on a toasted brioche bun.
Cluck Sandwich
100% all-white meat crispy chicken fillet with pickles & Jack’s Good Good Sauce on a toasted brioche bun. There's nothing not awesome about this.
Grilled Chicken Sandwich
A grilled chicken fillet with lettuce, tomatoes & Good Good Sauce all on toasted sourdough bread. It won't last long in your hands.
Chicken Nuggets (8)
Some days call for strips, others for a sandwich, and others for warm, tender chicken nuggets like these. In other words: we got you.
Crispy Chicken Strips (5)
Our 100% all-white meat crispy chicken strips are bigger and better than ever. It's what your stomach would order if it could talk.
Chicken Sandwich
Breaded chicken with lettuce & real mayonnaise on a toasted buttery bakery bun. So simple, so good, it sorta makes you wanna cry.
Chicken Fajita Pita
Grilled chicken strips, melted shredded cheddar cheese, lettuce, grilled onions & tomato in whole grain pita bread & a side of fire roasted salsa.
Chicken Teriyaki Bowl
Grilled chicken strips with veggies, white rice & sweet and savory teriyaki sauce. It's like your mouth just won a championship.
Classic Grilled Jack Wrap
Grilled chicken strips, shredded lettuce, shredded cheddar, pickles, Good Good sauce & buttermilk ranch in a warm tortilla. That’s a good good snack.
Classic Crispy Jack Wrap
A chicken strip, shredded lettuce, shredded cheddar, pickles, Good Good sauce & buttermilk ranch dressing wrapped up in a warm tortilla. That’s a good good snack.

Fries, & Sides
Seasoned Curly Fries
Perfectly seasoned, crispy curly fries. The type of item you're supposed to share, but we both know how this is going to go.
French Fries
Lightly salted, real potatoes fried to crispy perfection and served hot. The absolutely classic, perfect accompaniment to everything else on this menu.
Onion Rings
Panko breaded and fried to jaw-dropping perfection. You've had onion rings before, you say. But have you really?
Egg Rolls
Our egg rolls are filled with ground pork, cabbage, celery, carrots, onions & spices, with a side of sweet & sour sauce. You can't go wrong, really.
Stuffed Jalapenos
Crispy breaded and fried jalapeños, stuffed with oozing melty cheese. Poems will be written about these.

Tacos
Loaded Tiny Tacos
Crunchy, bite-size Tiny Tacos loaded with cheddar cheese sauce, shredded lettuce & our signature taco sauce. Sometimes you need a lotta little tacos.
Tiny Tacos
Crunchy, bite-size Tiny Tacos with a side of creamy avocado lime sauce. They're like little love letters to your mouth.
Tacos (2)
2 crunchy tacos with melty American cheese, shredded lettuce & our signature taco sauce. With tacos this delicious, it's always smart to carry a spare.

All Day Breakfast
Supreme Sourdough
A freshly cracked egg, hickory smoked bacon, grilled ham & melty American cheese on toasted sourdough bread. And you can get it all day. Like, ALL day.
Supreme Croissant
A warm buttery croissant stacked with a freshly cracked egg, grilled ham, hickory smoked bacon and melty cheese. Now you know why it's called supreme.
Sausage Croissant
A freshly cracked egg, grilled sausage & melty American cheese on a warm buttery croissant. A good reason to get out of bed in the morning.
Meat Lovers Breakfast Burrito
Love meat? Us, too. So we put bacon, sausage & ham into a flour tortilla with scrambled eggs and cheddar cheese, with a side of fire-roasted tomato salsa.
Loaded Breakfast Sandwich
Freshly cracked eggs, hickory smoked bacon, grilled ham, grilled sausage & melty American cheese on toasted sourdough bread. Boom, loaded.
Extreme Sausage® Sandwich
2x the grilled sausage, 2x the melty American cheese & a freshly cracked egg on a toasted buttery bakery bun. Your stomach owes you one for this.
ULTIMATE BREAKFAST SANDWICH
2 freshly cracked eggs, 2 slices of melty American cheese, 2 slices of ham, & bacon on a warm bakery bun. Because 2 is ultimately better than 1.
Sourdough Breakfast Sandwich
Fried egg, ham, and American and Swiss style cheeses on grilled sourdough bread
Bacon Breakfast Jack®
Hickory smoked bacon, a freshly cracked egg & melty American cheese on a toasted buttery bakery bun. A masterpiece, if we do say so ourselves.
Sausage Breakfast Jack®
Grilled sausage, a freshly cracked egg & melty American cheese on a toasted buttery bakery bun. Pretty much the definition of starting the day right.
BREAKFAST JACK®
Grilled ham, a freshly cracked egg & melty American cheese all on a toasted buttery bakery bun. A masterpiece, if we do say so ourselves.
HASH BROWNS
No breakfast is complete without golden brown, perfectly crisp, amazingly delicious hashbrown. Remember the hash brown. Always.
Mini Pancakes w/syrup
Good things come in small, bite-size packages. Like 8 fluffy, golden brown mini pancakes served with syrup.

Late Night
Build Your Own Munchie Meal
Pick between 1 of 4 different entrees, 2 sides and a drink to create your own Munchie Meal. We believe in the freedom of choice.

Shakes & Desserts
Oreo® Shake
Classic OREO® cookies pieces make this thick and creamy shake one of the best ways to have your milk and cookies.
Chocolate Shake
Our thick and creamy shake with chocolate syrup is a timeless classic. Get it before it's gone. Just kidding, it's not going anywhere.
Vanilla Shake
A thick and creamy vanilla shake. It's old-school cool.
Strawberry Shake
A thick and creamy shake, blended with strawberry flavors. Worth getting brain freeze over.
Mini Churros (5)
Bite-sized Mini Churros dusted with cinnamon sugar. Perfect for sharing, with yourself.
Chocolate Overload™ CAKE
Rich chocolate cake made with cocoa, bittersweet chocolate chips and drizzled with chocolate buttercream icing. It doesn't get more chocolate than this.
New York Style Cheesecake
Light and creamy New York Style Cheesecake with graham cracker crust.

Jack in the Box Details

Service options
Curbside pickup
Delivery
Drive-through
Takeout
Dine-in

Popular for
Breakfast
Lunch
Dinner
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Offerings
Coffee
Late-night food
Quick bite

Dining options
Breakfast
Lunch
Dinner
Dessert
Seating
Table service

Amenities
Restroom

Atmosphere
Casual

Crowd
Groups

Payments
Credit cards
Debit cards
NFC mobile payments

Children
Good for kids
High chairs
Kids' menu

Parking
Free parking lot
Free street parking

Jack in the Box Photos

Jack in the Box Location

Texas Harris County Houston Eastex Freeway

11911 Eastex Fwy, Houston, TX 77039, USA

Jack in the Box Reviews

An average rating of ★3 from 150 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Found a bug in my sandwich lettuce 🤮 never eating here again, and I ate half the jr chicken sandwich. Looks like they didn't rinse off lettuce.
July 14 · Franky S
Cant leave a 0 star rating if I could. Worst customer service ever. Asked for my missing ranch for 2 meals and only was given one. Once I asked the worker named Emily she just slammed the window in my face. Another worker had to get the ranch for me while she just stood there starring me down. Worst customer service. Has not been the first time workers are rude.
July 26 · Lupe Ledezma
Placed a mobile order, for some reason it sent it to the last location i was around and not the one i was currently parked outside off. No option of cancelling the order through the phone. This store I’m at refuses to help. Says i have to replace the order. Asked about my refund they said “idk my friend” called the store that the order was sent to. Spoke with a Lurdes she was not helpful at all. Apparently jack in the box cannot cancel orders or refund you through the app. You have to inconvenience yourself and go to the location for a physical refund. When i told her how is this possible, she said “your the one that placed the order to the wrong location” in a nasty way. I’m a long time customer at jacks, i will be taking my business elsewhere. I suggest someone Reaches Wendy’s and asks how their app works. Because you can cancel orders or transfer them to a different store. Very unprofessional and now i lost $10
April 17 · Aldo Moran
As requested by the store rep, I have filled the requested feedback at the Jack kn the Box website.Meat was overcooked, bread not soft, fries not hot. Not the quality it used to be.
August 11 · Oscar Acosta Reyes
Although the map on Google seems to show this at Walgreens, the newer location, next to Denny’s, is nice and clean. I’ve had one bad visit on an evening. However, I have done well on my other visits. I especially am impressed with the morning staff. My real issue is with the fountain drinks always tasting like cough syrup.
January 24 · Keith W.