5 Star Pizza Pasta & Burgers Introduce
In the vibrant and diverse culinary landscape of the Bronx, where a restaurant must offer more than just a single specialty to thrive, 5 Star Pizza Pasta & Burgers emerges as a true one-stop-shop. Located at 295 E Gun Hill Rd, this establishment has built a reputation for its incredibly expansive and varied menu, which serves as a testament to its commitment to catering to a wide range of tastes and cravings. As its name suggests, it is a trifecta of dining options—a pizza restaurant, a pasta shop, and a hamburger restaurant all rolled into one. The sheer breadth of the menu, which includes everything from classic New York-style pizza and gourmet burgers to authentic Italian specialties and even gyros and tacos, is what makes it a standout in the neighborhood. This approach to dining appeals to a broad audience, ensuring that a family with diverse preferences or a single person with a specific craving can find exactly what they’re looking for. The atmosphere is noted as "casual" and "family-friendly," making it a welcoming and unpretentious place for everyone to enjoy a meal. The restaurant is popular for lunch and dinner, and also offers catering services, highlighting its versatility and its role as a key player in the local food scene. While the provided reviews present a complex picture, they also reveal a business that has been a long-standing fixture in the community, with a history of dedicated patronage from locals and area workers. This legacy speaks volumes about its potential for providing consistently good food, a quality that is at the heart of any successful restaurant. The business’s mission seems to be centered on providing a reliable, convenient, and satisfying dining experience, no matter the meal or the customer's preference.
The menu at 5 Star Pizza Pasta & Burgers is a culinary journey in and of itself, offering an extensive selection that goes far beyond a typical pizza joint. For pizza lovers, there's a wide array of choices, including classic Cheese Pizza, gourmet options like Pesto Pizza and Mexican Pizza, and specialty pies like the Lasagna Pizza and Grandam Pizza. They also offer a 10" Gluten-Free Cauliflower Crust Pizza, showing their commitment to catering to different dietary needs. You can also grab a slice of your favorite pizza for a quick bite. Beyond pizza, the menu dives deep into Italian specialties, with a full range of pasta dishes from Baked Ziti and Lobster Ravioli to Chicken Marsala and Veal Parmigiana. The "Hot Heroes" section features a variety of sandwiches, including the classic Chicken Parmigiana Hero and Philly Cheese Steak Hero. For those craving something different, the menu includes a wide variety of Burgers, from a classic Cheeseburger to a Mexican Burger and a Texas Burger. The offerings extend even further to include Wraps, Omelettes for all-day breakfast, Gyros, Salads, Tacos, and even appetizers like Mozzarella Sticks and Buffalo Wings. The sheer volume and variety of the menu, which also includes Soups, Desserts, and Milkshakes, ensures that there is truly something for every palate. This incredible diversity is a major reason why 5 Star Pizza Pasta & Burgers has been a long-standing local favorite, as noted in one of the customer reviews. The menu's ability to seamlessly blend different cuisines into one comprehensive offering is a key part of its appeal and a testament to its commitment to being a one-stop-shop for all things delicious.
5 Star Pizza Pasta & Burgers is located at 295 E Gun Hill Rd in the Bronx, NY 10467, USA. This address places it in a prime location on a major thoroughfare, making it easily accessible for both local residents and commuters. The restaurant's position on East Gun Hill Road is a significant advantage, as it is a well-known street that connects various parts of the borough. Its accessibility is further enhanced by its proximity to public transportation, with bus routes and subway stations likely nearby, making it a convenient destination for those who rely on public transit. For patrons with a vehicle, the availability of free street parking is a major highlight, as this is a rare and highly valued amenity in New York City. The restaurant’s strategic location and easy access, whether by car or public transit, are key factors in its popularity, as they ensure that a wide range of customers can easily visit the establishment for a meal. The fact that it is situated in a lively and dynamic neighborhood also adds to its appeal, as it is a natural part of the daily routine for many residents and workers. This excellent location is a key part of the business's appeal and its ability to serve its community effectively. It's a spot that is perfectly positioned to capture the essence of a New York quick-service establishment, right in the heart of a bustling borough, and its reputation for great food and convenient service adds another layer of appeal for anyone in the vicinity.
5 Star Pizza Pasta & Burgers offers a variety of services designed to provide a flexible and convenient dining experience. The restaurant’s service model is built around accommodating different customer preferences, from those who want to dine in and enjoy the casual atmosphere to those who prefer to eat at home or on the go. The variety of services ensures that the business can cater to a diverse clientele, from those who need a fast delivery to those who prefer to sit down and relax. These offerings are a testament to the restaurant’s dedication to providing a high-quality and convenient experience for all its patrons. The variety of services ensures that it can accommodate different preferences and schedules, solidifying its place in the local food scene. The key services provided are as follows, and they highlight the business's commitment to being a versatile and useful resource for the community.
Curbside Pickup & No-Contact Delivery: In a modern world where convenience and safety are paramount, 5 Star Pizza Pasta & Burgers provides curbside pickup and no-contact delivery. These services are perfect for customers who want to enjoy their meal without having to enter the restaurant, making it a safe and efficient option.
Delivery & Takeout: The restaurant offers a quick and efficient takeout service, as well as delivery. This is ideal for those who are on the go or prefer to eat at home. Customers can place an order and have it delivered, or pick it up themselves, making it a perfect solution for a hurried lunch or a relaxed evening at home.
Dine-in: The restaurant offers a dine-in option, providing a casual atmosphere with seating for patrons to enjoy their meal. The friendly and family-friendly environment makes it a comfortable spot for a relaxed meal with friends or family.
Catering: The restaurant also offers catering services, which is a major advantage for events, parties, or office luncheons. This service highlights the business's versatility and its ability to handle larger orders, making it a go-to choice for groups and organizations in the area.
5 Star Pizza Pasta & Burgers is distinguished by several key features and highlights that set it apart from other fast-food establishments. These aspects contribute to its unique character and a welcoming vibe. The restaurant’s highlights go beyond just the food, touching on the atmosphere, its long-standing presence in the community, and its commitment to providing a wide array of options for everyone. These features are a significant part of the restaurant’s identity and a major reason why it attracts its target audience. The combination of delicious food and a focus on creating an inclusive environment makes it a compelling choice. These highlights are what make 5 Star Pizza Pasta & Burgers a notable spot in the Bronx.
Extensive and Diverse Menu: The most significant highlight is the vast and varied menu that goes far beyond a typical pizza place. From pizzas and burgers to pasta, gyros, and salads, there is an option for every craving, making it a true one-stop-shop for a group with different preferences.
Family-Friendly Atmosphere: The restaurant is noted as being "family-friendly," which makes it a great spot for parents and children. This, combined with a casual atmosphere, ensures a comfortable and welcoming dining experience for all ages.
Accessibility: The business offers a wheelchair-accessible entrance, which is a crucial and thoughtful feature that ensures it is welcoming to all members of the community.
Free Street Parking: In New York City, free street parking is a highly valued and rare amenity. This is a major highlight that makes visiting the restaurant by car much more convenient and stress-free for patrons.
For any inquiries or to place an order, 5 Star Pizza Pasta & Burgers can be reached at the following details. The availability of both a local and a mobile phone number makes it easy for customers to get in touch from any device. This straightforward and accessible contact information is a crucial part of a local business's presence, as it builds trust and provides a direct line of communication for customers. The address is also clearly listed for those who wish to visit the location in person. Providing clear contact details is a simple but effective way for the business to show it is accessible and ready to serve its community.
Address: 295 E Gun Hill Rd, Bronx, NY 10467, USA
Phone: (347) 843-7342
Mobile Phone: +1 347-843-7342
What is worth choosing about 5 Star Pizza Pasta & Burgers is its incredible versatility and its long-standing presence in the community. The vast and diverse menu is a major reason to choose this restaurant, as it ensures that no matter what you're craving—be it a classic slice of pizza, a hearty hero, or a fresh salad—you can find it here. A customer review praises the restaurant, stating, "any food you order you never get disappointed, worth every dollars spent there." This is a powerful endorsement that speaks to the consistency and quality of the food across its extensive menu. The variety is a huge advantage for families or groups with different tastes, making it an easy choice for a shared meal. The availability of a wheelchair-accessible entrance and free street parking also highlights the business's commitment to accessibility and convenience, which are highly valued in the urban environment of the Bronx.
However, it is crucial to consider the full picture presented by the reviews. While one review is highly positive, another details a serious and deeply concerning negative experience. The second reviewer, a long-time customer and former employee of a neighboring business, describes multiple instances of incorrect orders, including a life-threatening allergic reaction risk due to being given ketchup when they had specified an allergy. The review details a breakdown in communication, a lack of accountability from the management, and a frustrating experience where the customer felt disrespected and taken advantage of. The reviewer's claims of being charged for items they had already paid for, and the manager's refusal to resolve the issue, paint a picture of a business that, at least in this instance, failed to live up to its reputation. The threats of lawsuits and health department reports are serious allegations that cannot be ignored. For a new customer, this means that while the food might be consistently good, there could be significant issues with service, order accuracy, and management. It's a place with a clear, dual nature, and a potential patron should be aware of both the advertised convenience and the reported dangers before visiting. Ultimately, what is worth choosing about 5 Star Pizza Pasta & Burgers is its potential for great food and its broad menu, but customers should be cautious and perhaps consider dining in person to ensure the order is correct. The stark contrast in reviews makes it clear that while some customers have had flawless experiences, others have faced serious problems.
5 Star Pizza Pasta & Burgers Menu
Pizzas
- Cheese Pizza
- Cheese Pizza With 1 Topping
Add toppings for an additional charge.
- Margarita Pizza
Comes with fresh mozzarella, basil, garlic and tomatoes.
- Veggie Pizza
Peppers, mushrooms, broccoli, tomatoes and zucchini
- Hawaiian Pizza
Comes with pineapple and ham.
- White 3 Cheese Pizza
Comes with feta, ricotta and mozzarella.
- Pesto Pizza
Comes with mushrooms and grilled chicken.
- Philly Cheese Steak Pizza
Steak, onions and peppers.
- Supreme Pizza
Onions, peppers, mushrooms, sausage and pepperoni.
- Bacon Chicken Ranch Pizza
- Buffalo Chicken Pizza
- BBQ Chicken Pizza
- Meat Lover's Pizza
Pepperoni, sausage and bacon.
- Lasagna Pizza
Ricotta cheese and ground beef.
- Salad Pizza With Grilled Chicken
- Chicken And Broccoli Pizza
- Penne Vodka Sauce Pizza
- Mexican Pizza
Chorizo, onions, garlic, jalapenos, fresh tomatoes.
- Sicilian Pizza $23.00
8 slices.
- Grandma Pizza $28.00
Fresh mozzarella, garlic, basil.
- 10" Gluten-Free Cauliflower Crust Pizza $14.00
Pizza by the Slice
- Cheese Pizza Slice $3.50
Add toppings for an additional charge.
- Sicilian Slice $4.00
Add toppings for an additional charge.
- Grandma Slice $6.00
Plain or with roasted peppers.
Calzones and Rolls
- Cheese Calzone With Mozzarella Cheese $8.50
Add ricotta cheese for an additional charge.
- Chicken Roll $10.50
- Sausage Roll $10.50
- Buffalo Chicken Calzone $10.50
- Veggie Calzone $10.50
Hot Heroes
- Veal Parmigiana Hero $12.50
- Chicken Parmigiana Hero $10.50
- Eggplant Parmigiana Hero $10.00
- Meatball Parmigiana Hero $10.50
- Sausage, Pepper And Onions Parmigiana Hero $11.00
- Philly Cheese Steak Hero $11.00
- Shrimp Parmigiana Hero $12.50
- Chicken Cutlet Hero $10.00
Comes with lettuce, tomatoes, and cheese.
- BBQ Chicken Cutlet Hero $10.00
Comes with lettuce, tomatoes and cheese.
- Grilled Chicken Hero $10.00
Comes with lettuce, tomatoes and cheese.
- Chopped Cheese Hero $11.50
Lettuce, tomatoes, onions, peppers, mayo, ketchup.
- Italian Sub Sandwich $12.50
Provolone cheese, salami, ham, salt, pepper, pepperoni.
- Egg & Peppers Sandwich $9.00
Choice of mozzarella cheese or American cheese.
Omelettes
- Western Omelette $10.50
Ham, onions, peppers.
- Greek Omelette $10.50
Onions, tomatoes, spinach, feta cheese.
- Philly Cheese Steak Omelette $10.50
Steak, onions, peppers, cheese.
- Santa Fe Omelette $10.50
Swiss cheese and avocado.
- Italian Sausage Omelette $10.50
Onions, peppers.
- Plain Cheese Omelette $10.50
Pancakes All Day!
- Pancakes Only $9.00
- Pancakes With Meat $11.00
Gyros
- Lamb Gyro $10.50
- Chicken Gyro $10.50
- Falafel With Hummus $10.50
- Combo Sandwich $11.50
Chicken and lamb.
- Veggie Souvlaki Sandwich $10.50
- Shrimp Sandwich $13.50
- Gyro Plate $15.50
Comes with Greek salad and french fries.
- Chicken Souvlaki Plate $15.50
Comes with Greek salad and french fries.
- Combo Plate $16.50
Chicken and lamb. Comes with Greek salad and french fries.
- Shrimp Souvlaki Plate $17.50
Comes with Greek salad and french fries.
- Falafel Plate $15.50
Comes with Greek salad and french fries.
- Chicken Shish Kebab $18.50
2 sticks. Chicken or pork loin or beef. Come with onions, peppers, mushrooms, zucchini. Served with fries or salad or rice and tzatziki sauce.
Salads
- House Salad $9.00
- House Salad With Chicken $12.50
- Caesar Salad $9.00
- Chicken Caesar Salad $12.50
- Avocado Chicken Salad $14.50
- Greek Salad $15.00
Lettuce, tomatoes, onions, peppers, cucumbers, olives, feta cheese and grape leaves. Add chicken for an additional charge.
- Quinoa Salad $15.50
Organic chickpeas, hard-boiled egg, avocado, peppers, cucumbers, tomatoes, dill, scallions, feta cheese, capers, extra virgin olive oil and vinegar.
- Grilled Salmon Salad $21.50
Mixed green salad, avocado and tomatoes.
- Grilled Shrimp Salad $20.50
Mixed green salad, avocado and tomatoes.
- Summer Salad $14.50
Tomato, cucumber, onions, peppers, feta cheese, grape leaves, vinegar and extra virgin olive oil.
- Green Green Salad $12.50
Romaine lettuce, crumbled feta cheese, scallions, dill, cucumbers, avocado, vinegar, extra virgin olive oil.
- 5 Star Salad $15.50
Romaine lettuce, bacon, cheddar cheese, boiled egg, avocado, roasted turkey breast.
- Seafood Salad $24.50
Calamari, grilled shrimp, octopus served on mixed greens.
Italian Specialties
- Mushroom Risotto With Chicken $16.50
- Mushroom Risotto With Shrimp $20.50
- Mushroom Risotto With Salmon $20.50
- Penne Alla Vodka $15.50
Comes with a creamy pink vodka sauce.
- Salmon Over Pasta $20.50
Fresh Norwegian salmon with basil in a tomato creamy sauce.
- Salmon Over Rice $20.50
- Grilled Seafood Over Rice $22.50
Shrimp, calamari, scallops, mussels.
- Pasta Bolognese $16.50
Traditional Italian style meat sauce.
- Lobster Ravioli $19.50
Comes in a creamy pink sauce.
- Lasagna Ravioli $16.50
Ricotta cheese, ground beef, mozzarella cheese.
- Linguine Carbonara $17.50
Ham, bacon and pecorino cheese.
- Chicken Marsala $18.50
Comes with mushrooms and Marsala wine sauce.
- Chicken Francese $18.50
Chicken cutlet with white wine lemon sauce and a side of pasta.
- Flounder Francese $19.50
Flounder cutlet with white wine lemon sauce and a side of pasta.
- Chicken And Broccoli $17.50
Served over linguine with choice of sauce.
- Chicken Alfredo $17.50
- Chicken Parmigiana $17.50
Chicken cutlet with marinara sauce and mozzarella over pasta.
- Chicken Picatta $18.50
Lemon butter, white wine sauce, garlic, capers.
- Meat Lasagna $16.50
- Spaghetti And Meatballs $16.50
Homemade beef meatballs in marinara sauce.
- Italian Sausage Pasta $17.50
Sweet Italian sausage with onions, peppers and marinara sauce.
- Veal Parmigiana $19.50
Breaded cutlet with marinara and mozzarella.
- Seafood Pasta $22.50
Jumbo shrimp, scallops, mussels and calamari with creamy pink sauce.
- Shrimp Parmigiana Over Pasta $17.50
Breaded jumbo shrimp with marinara and mozzarella.
- Shrimp Carbonara $20.50
Shrimp, bacon, ham.
- Fresh Mussels Linguine $17.50
Served with extra virgin olive oil and garlic sauce.
- Eggplant Parmigiana Over Pasta $16.50
Breaded eggplant cutlet with marinara mozzarella.
- Shrimp Alla Vodka $20.50
- Baked Ziti $16.50
Marinara or meat sauce.
- Baked Cheese Manicotti $16.50
- Cheese Tortellini With Alfredo Saauce $17.50
- Baked Stuffed Shells $16.50
- Baked Cheese Ravioli $15.50
- Chopped Clams $17.50
Red or white, garlic, shallots, scallions, white wine.
- Pesto Pasta $16.50
Consists of crushed garlic, European pine nuts, coarse salt, basil leaves, hard cheese Parmigiano. All blended with olive oil.
Burgers
- Burger
- Cheeseburger
- Double Cheeseburger
- Bacon Cheeseburger
- Turkey Burger
- Pizza Burger
Meat patty with pizza sauce and cheese.
- BLT Sandwich
- Chicken Club Sandwich
Lettuce, tomato, mayo and bacon.
- Turkey Club Sandwich
Lettuce, tomato, mayo and bacon.
- Tuna Meal Sandwich
- Mexican Burger
Jalapenos, onions, mozzarella cheese and avocado.
- Texas Burger
Ham and fried egg.
- Cod Fish Sandwich
- Impossible Burger
- 5 Stars Burger
Beef burger with mozzarella, mushrooms, bacon, lettuce and tomatoes.
Wraps
- Philly Cheese Steak Wrap $11.50
- Grilled Chicken Wrap $10.50
- Buffalo Wrap $11.00
- Chicken Bacon Wrap $12.00
- Chicken Avocado Wrap $12.50
- Crispy Chicken Wrap $11.50
- Grilled Chicken Caesar Wrap $11.50
- Veggie Quinoa Wrap $12.00
Organic chickpeas, peppers, cucumbers, tomatoes, dill, scallions, capers, extra virgin olive oil and vinegar. Add avocado for an additional charge.
- Tuna Wrap $11.50
- California Turkey Warp $12.50
Turkey breast, mixed greens, avocado, Swiss cheese, light mayo.
Appetizers
- Mozzarella Sticks
- Chicken Tenders
- 10 Piece Chicken Nuggets $8.00
Add fries for an additional charge.
- Buffalo Wings
Mild or spicy.
- Bruschetta Mediterranean $10.50
Comes with tomatoes, basil and feta.
- Hummus $7.00
Organic chickpeas with sesame paste blended with lemon, garlic and pita.
- Tzatziki Sauce With Pita Bread $7.00
- Steamed Mussels $14.50
Comes with white wine sauce.
- Fried Calamari $16.50
- French Fries
- Sweet Potato Fries $5.25
- Waffle Fries $5.25
- Chili Fries $9.50
- Cheese Fries $6.00
- Onion Rings $5.25
- Side Order Of Yellow Rice $6.50
- Nachos Chips With Ground Beef $13.50
Comes with melted mozzarella cheese, jalapenos, sour cream.
- Nachos Chips With Chicken $13.50
Comes with melted mozzarella cheese, jalapenos, sour cream.
- Nachos Chips With Chorizo $13.50
Comes with melted mozzarella cheese, jalapenos, sour cream.
- Nachos Chips With Steak $13.50
Comes with melted mozzarella cheese, jalapenos, sour cream.
- Guacamole With 3 Tortilla Chips $10.50
Hass avocado, tomato, onions, cilantro finely chopped.
Beef Patties
- Beef Patty Plain $3.75
- Beef Patty With Cheese $5.00
- Beef Patty With Cheese And Coco Bread $6.50
- Beef Patty With Cheese And Pepperoni $6.50
- Beef Patty With Cheese, Pepperoni And Coco Bread $7.50
Soups
- Chicken Soup
- Organic Lentil Soup
- Matzo Ball Soup
- Split Pea Soup
- Matzo Ball Soup With Chicken
Bread and Rolls
- Garlic Knots $3.50
5 pieces.
- Garlic Knots With Cheese And Sauce $6.00
- Garlic Bread $4.50
- Garlic Bread With Cheese $6.50
- Garlic Bread With Cheese And Pepperoni $8.00
- Garlic Bread With Cheese And Bacon $8.00
- Zeppoles $3.50
6 pieces.
- Pepperoni Roll $5.50
- Spinach Roll $5.50
- Stromboli $6.50
- Garlic Pepperoni Rolls $5.50
3 pieces.
Fish
- Cod Fish & Chips $14.50
- Shrimp & Chips $14.50
Tacos
- Pork Tacos $12.50
- Chicken Tacos $12.50
- Beef Tacos $12.50
- Cecina Tacos $12.50
Salted beef.
- Carne Enchilada Tacos $12.50
Spicy pork.
- Shrimp Tacos $16.50
Quesadillas
- Cheese Quesadilla $12.50
Monterey jack, mozzarella and American cheese.
- Chicken Quesadilla $15.50
Comes with choice of cheese.
- Steak Quesadilla $16.00
- Chorizo Quesadilla $16.00
Mexican sausage.
- Shrimp Quesadilla $17.50
Burritos
- 12" Flour Tortilla Wrap Burrito $16.50
Comes with rice, beans, pico de gallo, sour cream and avocado. Choice of meat.
Tortas
- Torta $10.50
Choice of meat.
Sodas
- Can Soda $1.50
- 20 Oz. Bottled Soda $3.00
- 16 Oz. San Pellegrino $3.50
- 2 Liter Bottled Soda $5.00
- Snapple $3.00
- Bottled Water $1.50
- Coca Cola - Mexican Soda $4.00
- Jarritos $4.00
- 52 Oz. Tropicana Juice $7.50
- Malta $3.00
- Brisk Iced Tea Can $1.50
- Gatorade $2.75
Cool blue, fruit punch, lemon lime.
- Red Bull $3.50
- Sangria $3.25
Mexican sangria not alcohol.
Milkshakes
- Vanilla Milkshake $7.00
- Chocolate Milkshake $7.00
- Strawberry Milkshake $7.00
- Black And White Milkshake $7.00
Desserts
- Rice Pudding $3.50
- Cheesecake $5.50
- Cherry Cheesecake $6.00
- Strawberry Cheesecake $6.50
- Tiramisu $6.50
- Jello $3.50
- Chocolate Mousse $6.50
- Black Forest Cake $6.50
- Black And White Cake $6.50
- Tres Leches Cake $6.50
Ice Cream
- 2 Scoops Ice Cream $4.50
Hot Drinks
- Coffee $2.25
Cafe.
5 Star Pizza Pasta & Burgers Details
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
Offerings
- Coffee
- Comfort food
- Quick bite
- Small plates
Dining options
- Lunch
- Dinner
- Catering
- Dessert
Atmosphere
- Casual
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Parking
- Free street parking
5 Star Pizza Pasta & Burgers Photos










5 Star Pizza Pasta & Burgers Location
5 Star Pizza Pasta & Burgers
295 E Gun Hill Rd, Bronx, NY 10467, USA
5 Star Pizza Pasta & Burgers Reviews
priceketchupcheeseburgertacosdollarsparmgarlic bread
★ 5★ 4★ 3★ 2★ 1Love that place, any food you order you never get dissapointed, worth every dollars spent there
March 05 · Dannyboy PI have and as well as my family, Colleagues at Monti Hospital and others have ben spending money at this location since the original family owned this location. Then when izzy next door that owns the store next door had also owned this venue .. then when the new owners took over .. we have spent $1,000's . We never argue and barely complain unless its truly unavoidable.I placed an order for spaghetti parmesean 🍝 with meatballs + a strawberry shake and I paid extra for 5 sauces . Each being $2 each. 3 cesar dressings, honey mustard and a bbq.Thats $10 extra that I paid. The order is delivered and no sauces at all but ketchup on all of my food when I told them that I was allergic to ketchup so I couldn't eat none of this $30 order of food.. I placed another order a different day and this time I alerted the manager or owner who We usually have a great relationship with about my previous experience so he said that he would specifically keep an eye on this order of which I paid again additionally $4 for ceaser dressings lol ..and again my order came with no sauces and all KETCHUP EVERYWHERE. This order was around $25 so that's $30 + $25 plus tips for delivery both times.. got it ? None of which I could eat. He instructed me to call him the following day for a resolution I'm guessing as I said I normally never have any real issues.So I placed the call he begins to tell me I'll replace the order and to be honest I didn't want any friggin more food , but he was trying so I was willing to go along. He attempted to not replace my orders exactly he tried to downgrade them .. to a hamburger deluxe and i said excuse me it has to be cheeseburger as I don't order hamburgers he told me it would be free and he'll send the dressings.. I thought and said ok .. no problem .. before the food arrives he calls me to inform me that he's charging me for the sauces ??? I HAVE ALREADY LOST ALMOST $60 GIVE or take for food I couldn't even eat and I'm being charged for something I had already paid for twice ? Ridiculous right ? So I said ok no problem believing it will be my cesars and some extras idk. Food arrives and Guess what ya'll??I paid $5 for sauces and tipped the driver AGAIN. So another $7 spent. When I check the bags no cesar dressings its ranch.. so I called back and said hey you sent me ranch dressings and then charged me for it.. he said we didnt have any cesar dressing.. so I said then why wouldn't you tell me this and then why would you charge me knowing you wasn't sending me what I expected? He said well at least you got the burger ??? And he don't care and to call 311 . BUSINESSES NEED TO UNDERSTAND THAT OUR DEDICATION TO THEIR VENUE IS THE DIFFERENCE between you having a business and being put out of business.So since you don't care We have issued a new Report to the Better BUSINESS Bureau.. we then will contact the health department and the District attorney of New York city ( I tell businesses all of the time know your clients and who they are before you threatened them or tell them you don't care, you never know their expertise or experiences ).After these claims have been completed and submitted Civil Lawsuits will be sent out to each of the staff and owners and managers.The Bronx Borough President along with online News channels.These are our neighborhoods. You don't take our money and tell us that you don't care and that we can go complain to 311 as you don't care, and you state on your menus that you care about allergies and yet you sent me 3 dishes / orders all with ketchup that could at minimum place me in the hospital fighting for my life or at worst could have Killed me.You'll spend $1,000's of dollars defending yourself in court and each staff member will be sued with Civil Lawsuits for risking my life.Them and you are all accountable for these combined accumulated lack of attention to their work.
June 25 · John WallaceThis is a good neighborhood spot. The pizza is good, and the guys are always fun to chat with.
May 11 · Venice TurraineYou have been reported to the Better Business Bureau 🏬. You told me to call 311 you didn't care after all my years of order for me and my family . Keeping my extra money and telling me you don't care. You have been reported. Next step is report you too the..
June 08 · John WallaceI ordered a Gyro and it was delicious. Food was great and the two gentlemen was very nice. Their pizza pies look amazing!
October 03 · Mel Lev
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