Chipotle Mexican Grill Introduce
In the fast-paced landscape of New York City, Chipotle Mexican Grill has redefined the concept of "fast food." The location at 864 Broadway, right by the bustling Union Square, is a prime example of this. It's not your typical sit-down Mexican restaurant, but rather a dynamic and efficient dining experience that puts you in control of your meal. The philosophy of "Food with Integrity" is at the core of their operations, focusing on responsibly sourced, high-quality ingredients that are prepared with classic cooking techniques. For New Yorkers looking for a satisfying, healthy, and quick meal, this Chipotle location offers an unparalleled combination of speed, freshness, and customizability. Whether you're a busy professional, a college student, or a tourist exploring the city, you'll find a delicious and convenient option at this popular spot.
### Location and Accessibility
Chipotle Mexican Grill is located at 864 Broadway, New York, NY 10003, USA, placing it at the vibrant nexus of Union Square and the surrounding neighborhoods. This highly accessible location is a major advantage for both locals and visitors. It's a short walk from the Union Square subway station, making it easy to reach from virtually anywhere in the city via multiple subway lines. The restaurant also has a strong commitment to accessibility, offering a wheelchair-accessible entrance, restroom, and seating, ensuring that all customers can enjoy their meal comfortably. While the dining area may be on the smaller side, as noted in a customer review, it still provides a great option for a casual lunch or dinner. The surrounding area is bustling with activity, making it a perfect spot to grab a bite before or after a day of shopping, sightseeing, or studying.
### Services Offered
This Chipotle location is designed to cater to a modern, on-the-go lifestyle with a variety of service options.
- Dine-in: The restaurant offers a casual and trendy atmosphere with seating available for those who want to eat on-site. It's a great place to gather with a small group or to enjoy a meal on your own.
- Takeout: For those in a hurry, the efficient counter service allows for a quick and easy takeout experience. You can build your meal, pay, and be on your way in minutes.
- Delivery: As a popular choice for New Yorkers, Chipotle offers robust delivery services, bringing your customized meal directly to your home or office. This service is essential for catering to the city's fast-paced environment.
- Catering: For larger groups and events, Chipotle provides catering options that allow you to feed a crowd with a build-your-own-bar setup, which is perfect for office lunches or parties.
- Onsite Services: The ordering process is a key service in itself, allowing you to watch as your meal is made to your exact specifications, from protein to toppings.
### Features & Highlights
What sets this Chipotle apart from many other quick-service restaurants is its commitment to several key principles and features.
- Fast Service: Customers consistently praise the speed of service. Even when there's a wait (which is a common occurrence due to its popularity), the line moves quickly and efficiently.
- Customizable Menu: The entire menu is built around the concept of "Build Your Own." This gives customers complete control over their meal, catering to personal tastes and dietary needs.
- Healthy and Diverse Offerings: Chipotle is known for its healthy options. The menu includes a variety of choices for different diets, such as vegan, vegetarian, and specialized "Lifestyle Bowls" like the Keto Salad Bowl and Plant Powered Bowl, making it accessible to a wide range of eaters.
- Generous Portions: A customer review highlighted the "very large portions," noting that one plate can be enough for two people, which makes it a great value for the price.
- Inclusive Atmosphere: The restaurant is known to be family-friendly, good for kids (with high chairs available), and welcoming to a diverse crowd, including college students, tourists, and the LGBTQ+ community.
### What is Worth Choosing
While the entire menu is a playground of customization, there are certain items and combinations that are particularly popular and well-regarded. The Burrito Bowl is a fan favorite, often praised for its generous portions and the ability to load it up with all your favorite ingredients. A customer review specifically recommended the bowls, noting "more food inside" compared to other options. For those on a specific diet, the "Lifestyle Bowls" are an excellent choice, offering carefully curated combinations like the Balanced Macros Bowl or the High Protein Bowl.
The classic Tacos and Burritos are always a solid choice, allowing you to choose from a variety of proteins and salsas. The side dishes are also a major part of the experience. The Chips & Guacamole is a must-try, with the guacamole being a fresh and flavorful addition to any meal. Similarly, the Chips & Queso Blanco is a popular and comforting side. A customer review praised the "fast and helpful" service, specifically mentioning staff members like Jimcya, Jesus, and Jimmy, which highlights the excellent customer service at this location. Another review called it the "best chipotle I've ever been in so many ways," suggesting a consistently positive experience. The variety of drinks, including unique organic agua frescas and a selection of classic sodas and teas, complements the meal perfectly.
Ultimately, what makes this Chipotle location stand out is the combination of its reliable food quality, its incredible speed, and its ability to provide a meal that is both healthy and deeply satisfying. It’s a perfect spot for New Yorkers who demand a high-quality meal that fits seamlessly into their busy schedules.
### Contact Information
To place an order or for any inquiries, you can contact Chipotle Mexican Grill at:
Address: 864 Broadway, New York, NY 10003, USA
Phone: (212) 253-7860
Chipotle Mexican Grill Food & drink
Burrito
- Build Your Own Burrito
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Burrito Bowl
- Build Your Own Burrito Bowl
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Lifestyle Bowl
- Balanced Macros Bowl
Light Rice, Black Beans, Chicken, Fajita Veggies, Fresh Tomato Salsa, Guacamole, and Extra Romaine Lettuce. Digital order only.
- Wholesome Bowl
Digital Order Only. Salad Blend, Chicken, Fajita Veggies, Fresh Tomato Salsa, and Guac. The Wholesome Bowl is Paleo, Whole30®, Grain Free, Gluten Free, and Keto. Digital order only.
- Wholesome Bowl with Carnitas
Salad Blend, Carnitas, Fajita Veggies, Fresh Tomato Salsa, and Guacamole. Digital order only.
- Keto Salad Bowl
Salad Blend, Chicken, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Cheese. It's Keto, Grain Free, and Gluten Free so you can make it work for you every time. Digital order only.
- High Protein Bowl
White Rice, Black Beans, Double Chicken, Red Chili Salsa, Cheese, and Shredded Romaine Lettuce. Digital order only.
- Veggie Full Bowl
White Rice, Black Beans, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Guacamole. Digital order only.
- Plant Powered Bowl
Salad Blend, White Rice, Sofritas, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Guacamole. Digital order only.
- Go Half Veggie Bowl
½ Chicken, ½ Sofritas, Lettuce White Rice, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Sour Cream. Digital order only.
Quesadilla
- Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Salad
- Build Your Own Salad
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigre...
Tacos
- Build Your Own Tacos
Your choice of 3 or 1 freshly grilled meat, sofritas, or guacamole, and up to five toppings served in a soft or hard-shell tortilla.
Kid's Meal
- Build Your Own Kid's Meal
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
- Kid's Quesadilla
With a side of rice and beans. Includes fruit or kid's chips and organic juice or milk.
Chips & Sides
- Chips
- Chips & Guacamole
- Large Chips
- Large Chips & Large Guacamole
- Chips & Fresh Tomato Salsa
- Chips & Tomatillo-Red Chili Salsa
- Chips & Tomatillo-Green Chili Salsa
- Chips & Roasted Chili-Corn Salsa
- Chips & Queso Blanco
- Large Chips & Large Queso Blanco
- Side of Adobo Ranch
- Side of Guacamole
- Large Side of Guacamole
- Side of Queso Blanco
- Large Side of Queso Blanco
- Tortilla on the Side
Drinks
- Organic Watermelon Limeade
Seasonal Flavor
- Organic Lemonade
- Organic Mandarin Agua Fresca
- Organic Berry Agua Fresca
- Fountain Drink
Soda and Iced Tea
- Mexican Coca-Cola
- Mexican Sprite
- Topo Chico Mineral Water
- Coke Zero
- Poppi Strawberry Lemon
- Poppi Orange
- Grapefruit Izze
- Blackberry Izze
- Tractor Organic Lemonade
- Apple Juice
- Open Water Still
Chipotle Mexican Grill Details
Service options
- Delivery
- Onsite services
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Wheelchair accessible parking lot
Offerings
- Alcohol
- Beer
- Comfort food
- Healthy options
- Quick bite
- Vegan options
- Vegetarian options
Dining options
- Lunch
- Dinner
- Catering
- Seating
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Groups
- LGBTQ+ friendly
- Tourists
Planning
- Usually a wait
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs
Chipotle Mexican Grill Photos










Chipotle Mexican Grill Location
Chipotle Mexican Grill Reviews
bowlburritosaltybathroommanagermachinecoldpaycashieremployee
★ 5★ 4★ 3★ 2★ 1We were curious to try it. So it's fast food but you can say it's healthy. Very large portions, I believe one plate is enough for two. We had bowls, salad and a kid taco. Everything was good and the service was fast and helpful. The place is small but there are seats to dine in. Well, a good option for a casual lunch or dinner.
July 07 · Fabio ArangioOne the best customer service I experienced. From the moment I walked in and jimcya, Jesus, and jimmy, made my process quick and easy! Thank you guysBest chipotle I’ve ever been in so many ways!
June 12 · Oscar RodríguezFood great as always. No bathroom was a let down. Cashier lady wouldn't give my drink, she said she was waiting for the payment to clear 😂 then told to have "a good one," which I did. But I still had to find a bathroom somewhere. The other staff that didn't speak English were great though.
August 07 · Abe LomriThe last time I ate here was THE LAST TIME. The rice was so undercooked it was crunchy and the portions were so minimal it was a crime. I had been getting take out here for years but have switched to other salad places nearby. The manager of this store should be ashamed.
June 01 · Michela GriffoThis location was doing really well after getting new management. However, they hired a new female line worker who has the absolute WORST attitude in the world. My first time meeting her she was so rude. I noticed the corn pan was empty from my POV so I asked her if they ran out out (if they did I wouldn’t order) and she gave me a stank face and just pointed to the corn pan. It looked empty from my POV and I told her that. She didn’t verbally say anything to me and just stared at me. It was extremely bizarre. Now today (7:10pm) she was the only line worker and blasting the most volatile music that literally made me lose my appetite in line. Been a regular here for years and love the new management but she has got to get a 1:1 training on customer service.
June 22 · Julia Meghan
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