New China Express

- 8300 Sancus Blvd, Westerville, OH 43081

For many residents in the Westerville and Columbus area, a good Chinese restaurant is a staple of their dining routine. It's the go-to spot for a quick and satisfying lunch, a family dinner after a busy day, or a comforting meal on a chilly evening. New China Express, located on Sancus Boulevard, has been serving the community for nearly two decades, building a loyal following that appreciates its consistent quality and friendly service. This establishment has become a cherished part of the neighborhood, with some customers even making a special trip from out of town to enjoy their favorite dishes.

The restaurant is well-known for its wide-ranging menu that features classic Chinese dishes, cooked with care and precision. From popular staples like General Tso's chicken to flavorful specialties such as Mongolian beef and Szechuan chicken, there is something to satisfy every craving. A long-time customer praised the food for being "always great," and listed several personal favorites including the delicious hot and sour soup and the egg rolls. This consistency in taste and quality is a major reason for the restaurant's longevity and popularity. While some recent reviews have noted a perceived change in flavor or quality, it’s clear that for many, the restaurant’s core menu and history of quality remain a significant draw.

What truly sets New China Express apart is the personal touch. The owners, who often greet customers and prepare the food themselves, are a huge part of the experience. Their dedication to their craft and their community shines through in their interactions with patrons. The welcoming environment they create, combined with a focus on delivering flavorful food, makes New China Express more than just a place to eat; it's a place where customers feel like part of the family. The restaurant's long-standing success is a testament to this, with a history that spans nearly 20 years of serving the Westerville community.

New China Express is conveniently located at 8300 Sancus Blvd, Westerville, OH 43081, USA. This places it in a prime spot within the bustling Polaris area, which serves both Columbus and its northern suburbs like Westerville. The location is easily accessible from major roadways, including Interstate 71 and Polaris Parkway, making it a simple destination for anyone traveling from various parts of central Ohio. The restaurant is situated in a shopping plaza with plenty of parking available, which is a significant convenience for customers. This ease of access, combined with its central location in a popular commercial area, makes it a practical and stress-free option for those looking to grab a quick lunch or dinner.

New China Express provides a variety of services to meet the diverse needs and preferences of its customers, with a strong focus on convenience.

• Dine-In Service: The restaurant offers a dining area for those who wish to sit down and enjoy their meal. The clean environment, including "nice" bathrooms according to one customer, contributes to a pleasant dining experience. This is a great option for a casual meal with friends or family.

• Takeout and Online Ordering: As a "China Express," the business specializes in quick and efficient takeout service. Customers can call ahead or use a variety of third-party platforms to place an order for pickup. This is a highly convenient service for individuals and families on the go, allowing them to get a fresh, hot meal without a long wait. The restaurant has been a reliable go-to for takeout for nearly two decades.

• Delivery: New China Express partners with various delivery services, making their delicious food accessible to an even wider audience. This service is perfect for those who want to enjoy authentic Chinese food from the comfort of their home or office, especially on a day when cooking isn't an option. The convenience of delivery is a major draw for many customers in the Westerville and Polaris areas.

• Menu Customization: The kitchen is willing to customize dishes to a customer's request. As noted in the information, they can prepare spicy dishes like General Tso's chicken to a milder level, ensuring that everyone can enjoy a meal tailored to their preference. This flexibility is a great service for customers with specific dietary needs or a preference for less heat.

New China Express is celebrated for several key features and highlights that have contributed to its long-standing success in the community.

• Consistent Quality (for Long-Time Patrons): A major highlight is the consistent quality of the food for its long-time customers. The taste of their General Tso's chicken, Mongolian beef, and other staples has remained a favorite for years, with one customer claiming to have been coming back for nearly two decades. This consistency builds trust and loyalty with the local community.

• Wide Variety of Menu Options: The menu offers an extensive selection of classic Chinese dishes, from a variety of chicken, beef, and pork entrees to soups, fried rice, and egg rolls. This wide range ensures that there's something to please everyone in a group, and allows customers to try something new with each visit. The menu also includes vegetarian options and customizable dishes.

• Friendly and Personalized Service: The owners and staff are a key feature of the restaurant's appeal. Customers appreciate the personal greeting and the hands-on approach of the owners, who make the food themselves. This genuine, friendly service creates a welcoming atmosphere that makes customers feel valued and respected, turning a simple meal into a positive experience.

• Value and Portions: The food is known for being satisfying. While specific portion sizes weren't mentioned, the fact that customers repeatedly return for a fulfilling meal suggests the value is there. This is a crucial factor for locals looking for a good, hearty meal at a reasonable price.

• A Community Staple: As a business that has been a part of the Westerville area for almost 20 years, New China Express has become a local institution. Its history and longevity in the community are a testament to its quality and service, making it a reliable and trusted choice for Chinese food.

To get in touch with New China Express or to place an order, you can use the following details.

Address: 8300 Sancus Blvd, Westerville, OH 43081, USA

Phone: (614) 430-9680

For residents of Westerville, Columbus, and the surrounding areas, New China Express is a reliable and cherished option for authentic Chinese food. Its convenient location in the Polaris area, with easy access and ample parking, makes it a practical choice for a quick and satisfying meal. The restaurant’s long history in the community and the consistent quality of its classic dishes, from the savory Mongolian beef to the beloved General Tso's chicken, have earned it a loyal following. While recent feedback has been mixed, the strong positive history and the dedication of the owners and staff are what make this establishment stand out.

This isn't a trendy, upscale restaurant; it's a neighborhood gem that focuses on delivering good food with a personal touch. The friendly owners, the vast menu, and the convenient services like takeout and delivery make it a perfect fit for a community that values efficiency, quality, and a welcoming atmosphere. For anyone in the Columbus area looking for a taste of authentic Chinese cuisine from a place that feels like home, New China Express is a fantastic choice that has stood the test of time.

New China Express

8300 Sancus Blvd, Westerville, OH 43081, USA