Pembroke Room Introduce
Tucked away inside the prestigious Lowell Hotel on the Upper East Side, The Pembroke Room is a serene and sophisticated dining destination that offers a truly special experience for breakfast, brunch, and, most notably, afternoon tea. This hidden gem provides a welcome escape from the city's hustle and bustle, transporting guests into an elegant, cozy, and intimate setting. The Pembroke Room is a beloved spot for those seeking a quiet moment of luxury and is a must-visit for anyone looking to indulge in a refined culinary experience.
The atmosphere of the Pembroke Room is one of its most defining features. It’s a space that exudes a sense of timeless elegance, with a decor that is both beautiful and inviting. The environment is casual yet refined, making it a perfect spot for a leisurely meal or a special occasion. While it's particularly popular with tourists, its peaceful ambiance and impeccable service make it a cherished secret for locals as well. Whether you're starting your day with a classic breakfast or unwinding with a delightful afternoon tea, the Pembroke Room provides a tranquil and memorable backdrop.
The menu, though curated, is focused on high-quality ingredients and classic preparations. Guests can enjoy a selection of breakfast and brunch items, but the real highlight is the famous afternoon tea set. This offering showcases a variety of savory sandwiches, delicious pastries, and, of course, a wide selection of teas, all served with attentive and professional service.
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The Pembroke Room is located at 28 E 63rd St, New York, NY 10065, USA, within The Lowell Hotel. This prime location places it in the heart of the Upper East Side, a neighborhood known for its luxury hotels, high-end boutiques, and residential elegance. It's just a short walk from Central Park and major subway lines, making it a convenient and desirable destination for both locals and out-of-town visitors.
The restaurant is dedicated to ensuring a comfortable and accessible experience for all its guests. It features a wheelchair accessible entrance, providing a smooth path into the hotel and the dining space. Once inside, guests will find wheelchair accessible seating and a wheelchair accessible restroom. These amenities demonstrate the Pembroke Room's commitment to inclusivity, allowing everyone to enjoy its offerings without any barriers.
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The Pembroke Room offers a select but focused range of services, designed to provide a high-end and personalized dining experience.
- Service Options: The Pembroke Room primarily offers dine-in service, with a focus on creating an immersive and relaxing experience. Takeout is also an option for those who wish to enjoy their food elsewhere.
- Dining Options: The restaurant is a go-to spot for breakfast, brunch, and lunch. It is particularly known for its elegant afternoon tea service, which includes a variety of treats and tea selections. Guests can expect full table service.
- Reservations: Given the intimate and small size of the space, reservations are recommended, especially for brunch and afternoon tea. The restaurant does accept reservations, which is crucial for securing a spot in this highly sought-after location.
- Offerings: The Pembroke Room provides a focused menu that includes a selection of coffee and a great tea selection. For those looking for something stronger, the restaurant also offers a selection of alcohol, cocktails, and wine. The food menu includes a variety of small plates and savory items.
- Amenities: Guests can enjoy the comfort of the onsite restroom and complimentary Wi-Fi.
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The Pembroke Room is distinguished by several key features and highlights that set it apart from other dining spots in the city.
- Great Coffee and Tea Selection: The beverage program is a major highlight. Customers praise the coffee and especially the tea selection, noting the high quality and variety. The staff is also accommodating, as a customer review highlights, with a willingness to change out a tea if a guest doesn't like it. This level of service enhances the overall experience.
- Excellent Service: The service is consistently described as "professional and attentive" and "great." The staff's care and willingness to cater to guests' needs, like providing a new tea, are significant factors in the restaurant's positive reputation. The service makes the elegant setting even more enjoyable.
- High-Quality Food: The food is delicious and thoughtfully prepared. The sandwiches and pastries for the afternoon tea service are particularly well-received. Customers rave about the "particularly tasty" lobster roll and egg sandwich, and appreciate that the pastries are "not too sweet." The scones are a notable highlight, described as "warm but not dry" and served with "clotted cream and lemon curd" that "rocked."
- Elegant and Cozy Atmosphere: The setting is a major draw. Located within the luxurious Lowell Hotel, the room offers an elegant yet cozy and casual ambiance. It provides a peaceful and refined backdrop for a meal, making it feel like a special occasion.
- Ideal for Solo Dining: The Pembroke Room is noted as being "popular for solo dining." Its calm and serene atmosphere makes it a perfect place for individuals to enjoy a quiet moment with a book or to simply reflect.
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For more information or to make a reservation, you can reach The Pembroke Room at:
Address: 28 E 63rd St, New York, NY 10065, USA
Phone: (212) 605-6825
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Choosing The Pembroke Room for a breakfast, brunch, or afternoon tea experience is a decision to prioritize quality, elegance, and peace. What makes it particularly worth choosing is its ability to offer an elevated dining experience without the stuffiness that can sometimes accompany upscale establishments.
The food is a primary reason to visit. The menu, while focused, is executed with a high level of care. As customer reviews point out, the afternoon tea sandwiches are "especially tasty," and the pastries are delightful without being overly sweet. The scones, often a litmus test for a good tea room, are a standout, praised for their texture and the quality of the accompanying clotted cream and lemon curd. This attention to culinary detail ensures that every bite is a pleasure.
Equally important is the service and atmosphere. The staff is consistently described as "professional and attentive," going above and beyond to ensure guests are comfortable. This high level of hospitality is a significant factor in the restaurant's appeal. The elegant and cozy setting, a rarity in bustling New York, provides a truly relaxing backdrop. It's a small space, as one reviewer notes, but this intimacy contributes to its charm, making it feel like a personal sanctuary. For New Yorkers looking for a quiet, refined spot for a meal, or for visitors seeking a truly elegant and memorable afternoon tea experience, the Pembroke Room is the perfect choice. It's a place where you can slow down, savor the moment, and enjoy a delicious meal in a beautiful and serene environment.
Pembroke Room Details
Service options
- Takeout
- Dine-in
- Delivery
Highlights
- Fast service
- Great coffee
- Great tea selection
Popular for
- Breakfast
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Cocktails
- Coffee
- Small plates
- Wine
Dining options
- Breakfast
- Brunch
- Lunch
- Dessert
- Table service
Amenities
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
Crowd
- Tourists
Planning
- Brunch reservations recommended
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Pembroke Room Photos










Pembroke Room Location
Pembroke Room Reviews
afternoon teasandwichessconespastrieslemon curdcaviarlobster
★ 5★ 4★ 3★ 2★ 1Had afternoon tea in this tea room located in the Lowell hotel. Service was professional and attentive and the setting was elegant. The sandwiches and the pastries were delicious. The lobster roll and egg sandwich were especially tasty while the pastries were not too sweet. I particularly enjoyed the sconces and jam. This is definite one of the better places that offer afternoon tea sets.
March 11 · Craig ChengGreat time having high tea at the pembrook room at the Lowell hotel. Tea was great, even when I picked one and didn't like it, they changed it out for a second one. The small treats were delicious. The scones were warm but not dry like traditional scones. They were also not as tasty, more butter needed in the recipe. Clotted cream and lemon curd rocked. Service was great. Small space so reservations are a must. Outside space would be nice during the appropriate months.
March 03 · Cori TaylorThis place is just awesome! Never had such a pleasant experience on afternoon tea dining. Waitress speaks multiple languages and the dish are just awesome. We pick the empiral set where it comes with the cavier. Fabulous but tables are limited so make reservation ahead of time.
July 29 · Jeremy RenCame here for my 18th Birthday! Super tasty tea and pastries with kind and attentive staff. It’s a lot of food honestly, wasn’t able to finish it all. Cool place to chill with loved ones (I spent a good 2 hours here probably)
August 19 · Olivia TangTwo of my friends and I went to the Pembroke room for tea on Saturday. We had an excellent experience.The setting is intimate and fancy. It is pretty quiet, so not the place for a rousing group.The staff were polite and welcoming, explaining the menu and our choices, answering questions. Tea was served quickly, and food was served before we knew it.The sandwich and pastries were delicious. Macaroons were a highlight for me. Wow. We especially liked the blintz with caviar and the smoked salmon sandwich. Scones were perfectly done, served with a sweet cream, lemon curd, marmalade and jam.We were able to stay at our leisure. The staff were not pushy as opposed to those at the Palm Court. A much better experience at the Pembroke for my taste.I would definitely return here for high tea.
July 17 · Jaina Bowne
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