Penn Station East Coast Subs Photos










Penn Station East Coast Subs Introduce
For residents in the Columbus, Ohio area, finding a go-to spot for a delicious, satisfying sandwich is a local rite of passage. Penn Station East Coast Subs, located on Sancus Boulevard, has become a popular destination for those craving a taste of East Coast-style submarine sandwiches. This article is your guide to understanding what makes this particular sandwich shop a standout choice for the local community, from its unique menu to its commitment to fresh, quality ingredients. While every restaurant has its ups and downs in terms of customer service, this location has shown a positive turnaround, earning back the trust and high praise of its patrons.
The core of the Penn Station experience is its menu, which focuses on a variety of grilled subs and fresh-cut sides. Unlike many sandwich shops that specialize in cold-cut sandwiches, Penn Station prides itself on its hot, grilled offerings. The menu features an array of mouth-watering options, all prepared fresh in front of the customer. The foundation of every sandwich is their hearth-baked bread, which provides a perfect canvas for the quality ingredients. From the classic Cheesesteak made with USDA Choice steak to the Chicken Philly and Reuben, there's a grilled option to satisfy every craving. The menu also includes a selection of cold deli classics, wraps, and salads for those looking for something different. This variety, combined with the focus on grilled sandwiches, gives Penn Station a unique place in the local food scene.
A major highlight for many diners is the quality of the ingredients and the preparation methods. Penn Station uses USDA Choice Steak and the finest meats, cheeses, and vegetables. Their potatoes are hand-selected and fresh-cut daily, then flash-fried in cholesterol-free peanut oil to create their famous fresh-cut fries. This dedication to freshness extends to their beverages as well, with their lemonade made from scratch every day using hand-squeezed lemons. This commitment to using high-quality, fresh ingredients sets them apart and is a key reason for their loyal customer base. Patrons often mention the high quality of the food and how it lives up to the reputation of the chain.
While past reviews may have pointed to some customer service issues, recent feedback indicates a significant improvement. Customers have noted a positive turnaround in the service quality, with staff being more attentive and food being prepared to the high standard expected. This demonstrates a clear effort by the management and staff to listen to feedback and make necessary changes, a quality that is highly valued by local patrons. A restaurant that can address and correct past issues shows a strong commitment to its community and customers, making it a place people are more willing to support and recommend. The recent positive experiences highlight a renewed focus on providing excellent service to complement their excellent food.
Penn Station East Coast Subs is conveniently located at 8719 Sancus Blvd, Columbus, OH 43240, USA. This location places it within the bustling Polaris Centers area, making it an easily accessible spot for shoppers, business professionals, and residents alike. The proximity to major roads and highways ensures a straightforward trip for those coming from different parts of the Columbus metro area, including communities like Westerville and Worthington. Ample parking is typically available, which adds to the convenience of dining in or picking up a takeout order. Its spot on Sancus Boulevard makes it a great choice for a quick lunch break or a casual dinner after running errands in the Polaris area, cementing its place as a reliable local option for a quick, high-quality meal.
The accessibility of this location is a major draw for the local community. Situated in a highly commercial zone, it is surrounded by other businesses and retail options, making it a natural stop for many. Whether you're a student, a professional on your lunch break, or a family looking for a casual dinner spot, the Sancus Boulevard location is easy to get to. The ease of access, combined with the quality of the food, creates a compelling reason for locals to choose Penn Station over other options in the area. This convenience is a key part of the value proposition for many people looking for a satisfying meal without a complicated commute.
Penn Station East Coast Subs offers a variety of services to accommodate their customers' needs. Here is a list of some of the key services you can expect:
- Dine-in service with a casual and inviting atmosphere.
- Takeout options for those on the go.
- Catering services, including boxed lunches and party trays, perfect for office events or parties.
- Delivery services are available through various third-party apps like Grubhub and Uber Eats, making it easy to enjoy their food at home.
- A menu that features both hot grilled subs and cold deli classics, as well as wraps and salads.
- The option to customize your sandwich with a variety of toppings and sauces.
- Availability of fresh-cut fries and hand-squeezed lemonade.
What truly sets Penn Station East Coast Subs apart for local diners are its unique features and highlights. Here are some of the standout aspects that make this sandwich shop a favorite:
- The signature East Coast style subs, especially the classic Cheesesteak, are a major draw.
- The fresh-cut fries, which are hand-cut daily and fried in cholesterol-free peanut oil, are a highlight for many customers.
- Hearth-baked bread that is a core part of the quality and taste of every sandwich.
- The daily-made, hand-squeezed lemonade, which provides a refreshing complement to any meal.
- A positive turnaround in customer service, with recent reviews indicating a much-improved experience.
- The open view of the food preparation, which demonstrates a commitment to freshness and quality.
- The availability of a diverse menu, including vegetarian and lighter options like wraps and salads.
For those interested in visiting or placing an order, here is the contact information for Penn Station East Coast Subs in Columbus, OH:
Address: 8719 Sancus Blvd, Columbus, OH 43240, USA
Phone: (614) 547-0395
In conclusion, Penn Station East Coast Subs on Sancus Boulevard is a strong and suitable choice for locals in the Ohio region looking for a high-quality sandwich. Its emphasis on fresh ingredients, unique grilled subs, and classic sides like fresh-cut fries and hand-squeezed lemonade creates a compelling reason to visit. While some past challenges with customer service were noted, the recent positive feedback and turnaround demonstrate a commendable commitment to providing a great customer experience. This makes the restaurant a reliable option for a quick lunch, a casual dinner, or catering a local event. For those craving an East Coast-style sub made with care and quality ingredients, Penn Station is a place where you can find a satisfying meal and a renewed sense of confidence in the service. Its convenient location and dedication to fresh food make it a worthy contender in the Columbus sandwich scene, and a place that is clearly working to earn the loyalty of its local patrons.
Penn Station East Coast Subs Location
Penn Station East Coast Subs
8719 Sancus Blvd, Columbus, OH 43240, USA
Penn Station East Coast Subs Reviews
My order was for take out and not dine in, I got charged the taxes for a dine in order then told they couldnt do anything about it. The worker told me to call on Monday to talk to a manager and when I called I was literally laughed at that I wanted my few dollars back and they would not help me.Workers on the phone were extremely rude and dismissive. 0/10 customer service , go get a better philly AND service at Charleys!
Jul 07, 2025 · Austin MillerUpdate: the last 2 times I visited here, the food was much better and much closer to the high quality I've expected from this chain. Congrats on a turnaround in your service quality!
Jun 19, 2025 · Abe SapienI’m a professional comedian and magician and I was performing in Columbus. I ate at this Penn Station. Good food. Nice people working. Great wrap.
Dec 23, 2024 · Dewayne HillI stopped in here for the first time with some coworkers and I’d never had Penn Station before. When we told the manager that, he was so excited for us to try it! He made great suggestions and I ended up getting a cheesesteak, fresh lemonade and fries. Everything was fresh and so delicious! Service was great as well! Definitely will be back and will be telling my other coworkers at our office!
Nov 14, 2024 · Lauren EyThe men working today (Joe and Bo?) went above and beyond to make my order just right! The service at this location is always so good. The guys are friendly and appear to genuinely enjoy serving customers!
Feb 25, 2025 · AB
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