Pollo Campero Introduce
In a city overflowing with fast-food options, Pollo Campero brings a fresh and flavorful perspective to the New York scene. This globally recognized brand, with its roots in Guatemala, has a new home on Canal Street, offering a unique take on a classic. Unlike your typical fast-food joint, Pollo Campero prides itself on a more refined, high-quality product. As one customer noted, the quality is "much much better than your typical American fried chicken chain." The brand's philosophy is rooted in a tradition of marinating and hand-breading chicken daily, a process that ensures a distinct and delicious flavor that sets it apart. It’s an ideal destination for those seeking a comforting, quick meal that doesn't compromise on taste.
The new Pollo Campero location in Chinatown is a welcome addition to the neighborhood. It's a place that is clean, quiet, and well-maintained, offering a pleasant respite from the bustling streets of Canal Street. The restaurant is a perfect spot for a solo diner, a family looking for a quick and easy meal, or tourists passing through the area. With its focus on both flavorful fried chicken and healthier grilled options, as well as a variety of unique sides, Pollo Campero provides a compelling alternative to other fast-food restaurants. Its arrival in NYC marks an exciting new chapter for the brand, bringing its beloved flavor profile to one of the world's most demanding food cities.
Pollo Campero is perfectly situated at 273 Canal St, New York, NY 10013, USA, placing it in a high-traffic, easily accessible area at the intersection of Chinatown, SoHo, and Little Italy. The location on Canal Street is a major advantage for both locals and tourists, as it is a hub for multiple subway lines. The N, Q, R, W, J, Z, and 6 lines all have stations within a short walking distance, making it incredibly convenient to get to from almost anywhere in the city. The central location makes it a great stop for a quick lunch while shopping or exploring the vibrant culture of the surrounding neighborhoods.
The restaurant is committed to accessibility, ensuring a comfortable experience for all guests. It features a wheelchair-accessible car park, entrance, seating, and restrooms. The interior is designed to be clean and welcoming, with a casual atmosphere and ample seating. The building itself is noted as "newish," which means the facilities are modern and well-kept. The combination of a prime location and a focus on accessibility makes Pollo Campero a practical and welcoming choice for anyone in the area looking for a meal on the go.
Pollo Campero provides a straightforward and efficient service model designed to cater to a fast-paced urban clientele. Their services focus on convenience, speed, and high quality. Here is a comprehensive look at what they offer:
- Dine-in: The restaurant offers a clean and comfortable dining room with counter service. A key highlight is that staff will bring food to your table, a service not typically expected at a fast-food establishment.
- Takeaway and Delivery: Pollo Campero is well-equipped for takeout and delivery, including a no-contact delivery option, which makes it a convenient choice for those who want to enjoy their meal at home or at the office.
- Lunch and Dinner: The restaurant serves both lunch and dinner, making it a reliable option for a satisfying meal throughout the day.
- Catering: For office parties, family gatherings, or any large group event, Pollo Campero offers catering services, allowing you to share their unique flavors with a crowd.
- Kids' Menu and High Chairs: The restaurant is family-friendly, offering a dedicated kids' menu and high chairs to accommodate younger diners.
- NFC Mobile Payments: The availability of NFC mobile payments and other digital payment options streamlines the ordering process, making it faster and more efficient for customers.
Pollo Campero stands out from other fast-food chains due to several unique features that elevate the dining experience. These highlights are what make it more than just a place to grab a quick bite.
- Unique Flavor Profile: The chicken is known for its "unique flavor" and is described as "almost not fast food." This is due to a secret family recipe and a commitment to fresh preparation that results in a taste that is distinct from traditional American fried chicken.
- High-Quality Food: The chicken is noted as being "nice and juicy" with a "hint of spice." The focus on quality extends beyond the chicken, with sides that are also flavorful and thoughtfully prepared.
- Service that Goes Above and Beyond: As one customer pointed out, the fact that staff brings the food to your table is an unexpected and appreciated touch that makes the experience feel more like a casual restaurant than a fast-food chain.
- Value for Money: The meals are seen as a "good value" compared to other nearby competitors, offering generous portions at an affordable price point. The a la carte options and meal deals ensure there is something for every budget.
- Clean and Modern Facility: The new Chinatown location is described as "nice and clean," with shining bathrooms and a comfortable dining area, which is a major plus for any eatery.
- Inclusive and Welcoming Atmosphere: The restaurant is family-friendly and a designated LGBTQ+ friendly and transgender safe space, creating a welcoming and comfortable environment for a diverse range of customers.
For more information, to place an order, or to inquire about catering, you can contact Pollo Campero using the following information:
Address: 273 Canal St, New York, NY 10013, USA
Phone: (833) 226-7376
Mobile Phone: +1 833-226-7376
For a first-time visitor to Pollo Campero, the primary decision is between their signature fried chicken and their flavorful grilled chicken. Both are excellent choices. The Grilled Chicken is described as "very impressive," juicy, and well-seasoned, a great option for those who prefer a healthier alternative. The classic Campero Fried Chicken is also a must-try for its unique and savory flavor profile. Many opt for a meal combo, such as the Two-Piece Meal, which offers a good value and allows you to pair your chicken with a side and a drink.
The sides at Pollo Campero are also a major part of the experience and are worth exploring. The plantains and French fries are popular choices, though it's good to note that some people may wish they were heated up more. Other unique and flavorful sides include Yuca Fries and Campero Rice and Beans, which truly differentiate them from other fast-food chains. Their Campero Bowls and Empanadas also offer a different way to experience their signature flavors. The Campero Chicken Sandwich, available in both classic and spicy options, is also a highly-rated choice for a quick and satisfying meal. To wash it all down, their signature drinks, like Horchata and Jamaicada, are highly recommended.
Finally, a smart tip from a customer is to get your receipt and complete the survey for a free drink on your next visit. This small perk, combined with the overall high quality of the food and the friendly, efficient service, makes Pollo Campero a destination that is well worth choosing. It's not just a fast-food restaurant; it’s a place that brings a taste of tradition and a commitment to flavor to the fast-paced streets of New York City.
Pollo Campero Details
Service options
- No-contact delivery
- Delivery
- Takeaway
- Dine-in
- On-site services
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Offerings
- Coffee
- Comfort food
- Quick bite
Dining options
- Lunch
- Dinner
- Catering
- Counter service
- Dessert
- Seating
Amenities
- Toilet
- Wi-Fi
- Wi-Fi
Atmosphere
- Casual
Crowd
- Family friendly
- LGBTQ+ friendly
- Tourists
- Transgender safe space
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs
- Kids' menu
Pollo Campero Photos










Pollo Campero Location
Pollo Campero Reviews
fried chickengrilled chickenpricehorchatavery goodbathroomstasteagua de jamaicasweet plantainsguatemalan
★ 5★ 4★ 3★ 2★ 1I had tried Pollo Campero when I was abroad and I was impressed by it’s unique flavor and take on fried chicken. It’s almost not fast food as the quality is much much better than your typical American fried chicken chain. I’m very pleased to see PC is now in NYC.This particular location in China Town is newish as of June 2025, so the facility is nice and clean. When I visited the air conditioner was blasting, the dining room was clean and the bathrooms were shining .They brought my food to my table which is not expected at a fast food restaurant. I tried the Grilled Chicken and I was very impressed.
July 14 · M KotiChicken was nice and juicy, hint of spice. Got the two pieces and one side meal which is a good value compared to the nearby Popeyes price wise. Pay attention to get your receipt as there’s a free drink code if you do the survey. Complete it while you wait for your food and redeem it right after. Sides were tasty but wish it was heated up a bit more, got plantains and fries. Place is quiet, not crowded.
June 08 · A WongThe food was so good. I ordered a 2 piece meal with fries and for something so simple i was shocked by how tasty the food was. The bathrooms were clean and the service was a 10/10.
August 17 · Kristen OrtizFirst time coming to this chain restaurant. It was the tastiest and juiciest chicken I have had in a long while! Ordered their 4 piece with campero fried and grilled chicken combo with a side of beans and sweet plantains, which was the sweetest. Even the fried chicken breast was tender and juicy.
October 08 · Juan LimaI was shocked at how clean this location was. I have been to others in Costa Rica and was happy to find one here. The fellow at the counter was very nice and helpful and really did a good job of making you feel welcome. I already new I would like the food and wasn't disappointed.
October 06 · arose58
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