Popeyes Louisiana Kitchen: A Guide to the West Broad Street Location in Columbus, Ohio

Popeyes Louisiana Kitchen Introduce

For residents of Ohio, Popeyes Louisiana Kitchen is a name synonymous with flavorful, crispy, Louisiana-style chicken. But for those in the Columbus area, the Popeyes located on West Broad Street has earned a reputation for being something more than just a typical fast-food joint. It's a place where the food is always fresh and hot, and the customer service shines brightly. This article is a dedicated guide for locals, highlighting what makes this specific location a standout choice for anyone in the Ohio region craving a taste of the South. From the moment you walk through the door, the positive energy and delicious food promise a dining experience that is both satisfying and memorable.

The Popeyes on West Broad Street has cultivated a reputation built on two key pillars: the quality of its food and the excellence of its service. Customers consistently praise the food for being "exactly what you would expect from a Popeyes, made fresh and hot to order." This commitment to serving freshly prepared food is a major factor that differentiates this location from others and is a testament to the team's dedication. While Popeyes is primarily known for its chicken, it also offers seafood options that have become popular, such as their Popcorn Shrimp. The ability to deliver consistent quality across its menu, from the signature chicken to the seafood offerings, makes this a reliable and trusted spot for local diners.

However, what truly elevates this Popeyes location is its exceptional customer service. Multiple reviews single out employees by name, highlighting their fantastic attitudes and friendly demeanors. One review praised "Ms. Jassy" for her "fantastic attitude" and for being "super friendly, greeting me as soon as I entered." Another customer had an "extra positive" visit thanks to "Jasmine," who was described as "extra friendly and conscientious" while taking their order and treating them "like an old friend." This level of personal, engaging service creates a welcoming environment that customers want to return to. The reviews also mention the staff is a "highly engaged team," indicating that the positive attitude is widespread and that the restaurant is a "tight ship," running with efficiency and a focus on the customer.

Located at 4328 W Broad St, Columbus, OH 43228, this Popeyes is in a convenient and easily accessible area of Columbus. Its position on West Broad Street, a major artery, makes it a simple destination to reach from various parts of the city. The area is bustling, and the presence of this Popeyes location makes it a practical option for a quick and satisfying meal, whether you're running errands or on your way home. The straightforward address and well-known street name make it easy for both regular customers and new visitors to find. Additionally, the location's operational efficiency, as highlighted by a reviewer who noted the "tight ship" and "highly engaged team," suggests that the experience is smooth and quick, which is exactly what one looks for in a fast-food restaurant.

The accessibility is further enhanced by the fact that it is a fast-food restaurant, designed for quick service. For those who are short on time but still want a hot, fresh meal, this location offers a great solution. The combination of a prime location and a team that is focused on efficiency and customer care makes it a top choice for locals in the Ohio region who are seeking a hassle-free and enjoyable dining experience. The restaurant is a true part of the community, and its reputation for quality and service is a testament to that fact.

Popeyes Louisiana Kitchen offers a variety of services designed to provide a quick and convenient dining experience. This particular location excels in delivering these services with a personal touch.

Dine-in Service: Customers can enjoy their fresh, hot meals inside the restaurant, where they will be greeted with a friendly and welcoming atmosphere.
Takeout Orders: For those on the go, the restaurant offers quick and easy takeout services, ensuring your food is ready to be enjoyed anywhere.
Online Ordering and Delivery: Based on public data, Popeyes partners with various delivery platforms, offering a convenient way for customers to have their food delivered directly to their door.
Freshly Made Food: The commitment to making food fresh and hot to order is a key service, ensuring a high-quality meal every time.
Exceptional Customer Service: The restaurant is known for its highly engaged and friendly staff who go above and beyond to make customers feel welcome and to ensure their orders are perfect.

The features and highlights of this specific Popeyes location are what truly set it apart and make it a favorite for locals in Ohio.

Outstanding Customer Service: This is the most significant highlight. The friendly, conscientious, and "super friendly" staff, as highlighted in reviews, creates a positive and welcoming environment that greatly enhances the dining experience.
Consistent Food Quality: The food is consistently described as "fresh and hot to order," which is a major feature that reassures customers they will receive a high-quality meal.
Highly Engaged Team: The "highly engaged team" that is "running a tight ship" indicates that the restaurant is well-managed and efficient, leading to a smooth and pleasant customer experience.
Seafood Options: In addition to the famous chicken, Popeyes offers popular seafood items like Popcorn Shrimp, providing a variety of choices for customers who want a seafood fix.
A Great Place for a Quick Meal: The combination of fast service and fresh food makes it an ideal spot for those looking for a quick yet satisfying meal without sacrificing quality.

For all inquiries, to place a takeout order, or to find out more about the menu, you can contact Popeyes Louisiana Kitchen on West Broad Street using the following information:

Address: 4328 W Broad St, Columbus, OH 43228, USA

Phone: (614) 275-2010

In conclusion, for locals in Ohio, the Popeyes on West Broad Street is an excellent choice for a seafood and chicken restaurant that truly delivers. It is a place that successfully marries the brand's classic Louisiana flavors with exceptional, personalized customer service. The positive reviews highlighting specific staff members and the overall efficiency of the team are powerful testaments to the restaurant's commitment to its customers. By choosing this location, you are not only getting delicious, freshly made food but also a genuinely friendly and welcoming experience. It's a prime example of a fast-food restaurant that stands out from the crowd by prioritizing the details that matter most to local diners. For a satisfying meal served with a smile, this Popeyes is a local gem worth visiting.

Popeyes Louisiana Kitchen Food & drink

New and Limited Time Items
6 Classic Boneless Wings US$8.69
6 boneless crispy chicken wings with your choice of flavor. Includes 1 dipping sauce. 9 wing flavors to choose from. Don't miss our new Pickle Glaze Wings marinated in Louisiana herbs and a tangy dill blend and fried to pickle perfection to make a delicious Cajun-pickled duo.
6 Classic Bone-In Wings US$8.69
6 Crispy, golden chicken wings marinated in a lightly seasoned mild blend, then hand-breaded and fried to perfection. These wings deliver the ideal balance of crunch and flavor —perfect for those who love bold taste without the heat.
Fansville Wing Deal US$17.29
Get a regular fountain drink for free when you buy 12pc wings.
Classic Wrap US$4.79
Our hand-breaded chicken tender, topped with crisp lettuce, shredded cheddar cheese, barrel-cured pickle and classic mayo, all wrapped in a soft flour tortilla.
Spicy Wrap US$4.79
Our hand-breaded chicken tender, topped with crisp lettuce, shredded cheddar cheese, barrel-cured pickle and spicy mayo, all wrapped in a soft flour tortilla.
Honey Mustard Wrap US$4.79
Our hand-breaded chicken tender, topped with crisp lettuce, shredded cheddar cheese, barrel-cured pickle and honey mustard sauce, all wrapped in a soft flour tortilla.
Wrap Regular Combo US$10.79
Choose a wrap of your choice (Classic, Spicy or Honey Mustard). Served with 1 side and 1 drink.
Wraps Bundle US$11.99
Choose any 2 wraps of your choice (Classic, Spicy or Honey Mustard) and any 1 premium lemonade.

Combos
6 Classic Boneless Wings Combo US$12.99
6 boneless crispy chicken wings with your choice of flavor. Includes 1 dipping sauce. 9 wing flavors to choose from. Don't miss our new Pickle Glaze Wings marinated in Louisiana herbs and a tangy dill blend and fried to pickle perfection to make a delicious Cajun-pickled duo. Served with 1 regular side and 1 drink.
6 Classic Bone-In Wings Combo US$12.99
6 Crispy, golden chicken wings marinated in a lightly seasoned mild blend, then hand-breaded and fried to perfection. These wings deliver the ideal balance of crunch and flavor —perfect for those who love bold taste without the heat. Served with 1 regular side and 1 drink.
12 Mix & Match Wings Combo US$21.75
12 crispy chicken wings with upto 2 flavors. Choose bone-in, boneless or mix the two! Served with 1 regular side and 1 drink. Includes 2 dipping sauces.
Classic Chicken Sandwich Combo US$11.69
A juicy chicken breast fillet marinated in Popeyes seasonings, hand battered and breaded, fried until golden brown. Sandwiched between two buttery toasted brioche buns, topped with brined pickle slices and classic mayo. Includes a regular signature side and drink of your choice.
Spicy Chicken Sandwich Combo US$11.69
A juicy chicken breast fillet marinated in Popeyes seasonings, hand battered and breaded, fried until golden brown. Sandwiched between two buttery toasted brioche buns, topped with brined pickle slices and spicy mayo. Includes a regular signature side and drink of your choice.
2Pc Signature Chicken Combo US$11.69
2 pieces of our signature chicken, marinated for 12hrs in our traditional savory Louisiana herbs and seasonings then battered up with our crunchy southern coating and fried until golden brown.
3Pc Signature Chicken Combo US$14.19
3 pieces of our signature chicken, marinated for 12hrs in our traditional savory Louisiana herbs and seasonings then battered up with our crunchy southern coating and fried until golden brown.
4Pc Signature Chicken Combo US$16.69
4 pieces of our signature chicken, marinated for 12hrs in our traditional savory Louisiana herbs and seasonings then battered up with our crunchy southern coating and fried until golden brown.
3Pc Tenders Combo US$12.49
3 pieces of our famous chicken tenders marinated in mouthwatering Louisiana herbs and seasonings then hand battered and breaded in our crunchy southern coating. Fried until golden brown. Includes dipping sauce.
5Pc Tenders Combo US$17.49
5 pieces of our famous chicken tenders marinated in mouthwatering Louisiana herbs and seasonings then hand battered and breaded in our crunchy southern coating. Fried until golden brown. Includes dipping sauce.
1/4 Popcorn Shrimp Combo US$11.69
Quarter pound of crispy popcorn shrimp with a side, buttermilk biscuit, and a drink. Shrimp never tasted so good!

Chicken Sandwiches
Ghost Pepper Sandwich US$6.59
Our buttermilk battered all white meat chicken breast featuring our all-new Ghost Pepper Sauce. Served on a butter toasted brioche bun with barrel cured pickles.
Classic Chicken Sandwich US$6.59
A juicy chicken breast fillet marinated in Popeyes seasonings, hand battered and breaded in our buttermilk system, fried until golden brown. Sandwiched between two buttery toasted brioche buns, topped with our barrel cured pickle slices and classic mayo.
Spicy Chicken Sandwich US$6.59
A juicy chicken breast fillet marinated in Popeyes seasonings, hand battered and breaded in our buttermilk system, fried until golden brown. Sandwiched between two buttery toasted brioche buns, topped with our barrel cured pickle slices and spicy mayo.

Wings (New Flavors)
6 Classic Boneless Wings US$8.69
6 boneless crispy chicken wings with your choice of flavor. Includes 1 dipping sauce. 9 wing flavors to choose from. Don't miss our new Pickle Glaze Wings marinated in Louisiana herbs and a tangy dill blend and fried to pickle perfection to make a delicious Cajun-pickled duo.
6 Classic Bone-In Wings US$8.69
6 Crispy, golden chicken wings marinated in a lightly seasoned mild blend, then hand-breaded and fried to perfection. These wings deliver the ideal balance of crunch and flavor —perfect for those who love bold taste without the heat.
12 Mix & Match Wings US$17.29
12 crispy chicken wings with upto 2 flavors. Choose bone-in, boneless or mix the two! Includes 2 dipping sauces.
24 Mix & Match Wings US$33.69
24 crispy chicken wings with upto 4 flavors. Choose bone-in, boneless or mix the two! Includes 4 dipping sauces.

Tenders
3Pc Handcrafted Tenders US$6.99
3 pieces of our famous chicken tenders marinated in mouthwatering Louisiana herbs and seasonings then hand battered and breaded in our crunchy southern coating. Fried until golden brown. Includes dipping sauce.
5Pc Handcrafted Tenders US$9.99
5 pieces of our famous chicken tenders marinated in mouthwatering Louisiana herbs and seasonings then hand battered and breaded in our crunchy southern coating. Fried until golden brown. Includes dipping sauce.
12Pc Tenders US$34.99
[Feeds 4-6] 12 chicken tenders marinated and fried with Louisiana herbs and seasonings. Includes 4 dipping sauces.
16Pc Tenders US$44.99
[Feeds 6-8] A hearty serving of 16 handcrafted tenders with 6 dipping sauces. Twice the tender fun!

Signature Chicken
8Pc Signature Chicken US$24.99
[Feeds 3-4] 8 pieces of our juicy signature chicken, marinated for 12hrs in our traditional savory Louisiana herbs and seasonings then battered up with our crunchy southern coating and fried until golden brown.
12Pc Signature Chicken US$34.99
[Feeds 4-6] 12 pieces of our juicy signature chicken, marinated for 12hrs in our traditional savory Louisiana herbs and seasonings then battered up with our crunchy southern coating and fried until golden brown.
16Pc Signature Chicken US$44.99
[Feeds 6-8] 16 pieces of our juicy signature chicken marinated in mouthwatering Louisiana herbs and seasonings then hand battered and breaded in our crunchy southern coating. Fried until golden brown.

Seafood
1/4 Popcorn Shrimp US$7.59
¼ lb of our crispy popcorn shrimp

Group Meals
Wings 2 Can Dine US$10.99
6 crispy chicken wings hand battered and breaded, available in your wing flavor choice, 3 tenders marinated in mouthwatering Louisiana herbs and seasonings, served with 2 Regular sides, and 2 Biscuits.
18 Wing Group Pack US$29.99
[Feeds 3-4] 18 wings in up to 3 flavors, 3 dipping sauces, and a large side. Choose bone-in or boneless or mix the two! Plenty to go around!
24 Wing Group Pack US$28.79
[Feeds 4 - 6] Share the love with 24 wings in up to 4 flavors, 4 dipping sauces, and a large side. Choose bone-in or boneless or mix the two! Party time!
Wings & Sandwiches Bundle US$23.99
12Pc crispy chicken wings hand battered and breaded, available in your wing flavor choice, 2 Chicken Sandwiches and 1 Large side.
8Pc Signature Chicken Family Meal US$32.39
[Feeds 3-4] 8 pieces of our juicy signature chicken, marinated for 12hrs in our traditional savory Louisiana herbs and seasonings then battered up with our crunchy southern coating and fried until golden brown. Includes one large signature sides and four warm buttermilk biscuits.
12Pc Signature Chicken Family Meal US$46.99
[Feeds 4-6] 12 pieces of our juicy signature chicken, marinated for 12hrs in our traditional savory Louisiana herbs and seasonings then battered up with our crunchy southern coating and fried until golden brown. Includes two large signature sides and six warm buttermilk biscuits.
16Pc Signature Chicken Family Meal US$59.99
[Feeds 6-8] 16 pieces of our juicy signature chicken, marinated for 12hrs in our traditional savory Louisiana herbs and seasonings then battered up with our crunchy southern coating and fried until golden brown. Includes three large signature sides and eight warm buttermilk biscuits.

Signature Sides and Sauces
Wing Sauces US$1.25
Wing Sauces
Dipping Sauces US$0.30
Dipping Sauces
Homestyle Mac & Cheese US$3.99
Homestyle Mac & Cheese made with real butter and cream, topped with shredded cheese and baked until golden brown.
Cajun Fries US$3.99
Crispy seasoned Cajun fries.
Mashed Potatoes With Cajun Gravy US$3.99
Creamy mashed potatoes smothered in our savory Louisiana Cajun Gravy.
Red Beans & Rice US$3.99
Smooth red beans served with seasoned rice
Coleslaw US$3.99
A crisp and tangy cabbage and carrot coleslaw.
Biscuit US$1.69
Warm buttermilk biscuit.

Desserts
Caramel Apple Cheesecake US$4.49
Indulge in rich cheesecake swirled with a sweet and tangy caramel apple filling over a buttery graham cracker crust.
Cinnamon Apple Pie US$2.49
Warm, crispy crust on the outside, hot cinnamon apple goodness on the inside
Strawberry Cream Cheese Pie US$2.49
Strawberry Cream Cheese Pie

Beverages
Mango Iced Tea US$2.87
Freshly brewed Popeyes tea infused with the sweet flavor of tropical mango
Strawberry Iced Tea US$2.87
Freshly brewed Popeyes tea infused with the sweet flavor of ripe strawberry
Mango Lemonade US$3.90
A rich, tropical fruit flavor that balances the tart and sweet Lemonade.
Strawberry Lemonade US$3.90
Strawberry Lemonade
Premium Lemonade US$3.89
Premium Lemonade
Coca-Cola US$3.49
Enjoy the crisp and refreshing taste of the original Coca-Cola®.
Cane Sweet Iced Tea® US$3.49
Enjoy our fresh brewed Cane Sweet Iced Tea® made from a blend of orange pekoe and pekoe cut black teas from Asia and South America.
Sprite US$3.49
Enjoy the classic, cool, crisp lemon-lime taste of Sprite®.
Dr Pepper US$3.49
You deserve the 23 flavors of original Dr Pepper®.
Fanta Strawberry US$3.49
Enjoy the classic, iconic flavor of Fanta Strawberry®.
Diet Coke US$3.49
Enjoy the crisp and refreshing taste of the original Diet Coke®.
Minute Maid Lemonade US$3.49
Enjoy the greatness of real lemons in the classic Minute Maid Lemonade®.
Unsweetened Iced Tea® US$3.35
Enjoy our fresh brewed Unsweetened Iced Tea® made from a blend of orange pekoe and pekoe cut black teas from Asia and South America.
Fanta Orange® US$3.49
Enjoy the classic, iconic flavor of Fanta Orange®.
Bottled Water US$2.75
Bottled Water

Popeyes Louisiana Kitchen Details

Service options
Outdoor seating
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Popular for
Lunch
Dinner
Solo dining

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Offerings
Comfort food
Late-night food
Quick bite
Small plates

Dining options
Lunch
Dinner
Catering
Counter service
Dessert
Seating
Table service

Amenities
Toilet
Wi-Fi
Wi-Fi

Atmosphere
Casual
Quiet

Crowd
Family friendly
Groups
Tourists
University students

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
High chairs
Kids' menu

Parking
Free of charge street parking
Free parking lot
Parking

Popeyes Louisiana Kitchen Photos

Popeyes Louisiana Kitchen Location

Popeyes Louisiana Kitchen

Ohio Franklin County Columbus Hilltop West Broad Street

4328 W Broad St, Columbus, OH 43228, USA

Popeyes Louisiana Kitchen Reviews

An average rating of ★3.7 from 1805 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Ms. Jassy! What a wonderful customer service experience. She had a fantastic attitude and was super friendly, greeting me as soon as I entered the restaurant. She has a personality that all customer service representatives should emulate.The food was exactly what you would expect from a Popeyes, made fresh and hot to order. No complaints about this location.
June 26 · Daniel Cox
Jasmine made my visit extra positive! She was extra friendly and conscientious taking my order to make sure it was perfect! At the same time treating me like an old friend she was hosting at her home. She was running a tight ship with a highly engaged team. I was super impressed so had to share!
July 27 · Hope Hacker
My husband and I stopped in around 8:30 on Tuesday evening 6/10. . The two gentlemen at the counter and work g the register were so polite and friendly. The food was hot and so good. I’m always a little worried stopping in a place that close to closing but the food was delicious and the team was so friendly. I told the manager she had a great team working that evening and I was glad we stopped for a late dinner!
June 16 · Paula Mason
Went in today with my wife. We ordered in and had a great experience. We come here on a regular basis and have always received great food and service. Today was top notch due to the friendly service from Khi and EI. It's not everyday you get great customer service, especially since covid, but this location is very good thanks to employees such as these. Keep up the great work ladies.
April 08 · Debra Hanes
Service was wonderful, professional, and polite. The young lady got our order correctly, and everything was fresh. Took them no time to fill our order. Thank you evening shift for your kindness
July 07 · Safety Manager & Safety Advisor