Potbelly Introduce
In a city as dynamic and diverse as New York, the humble sandwich has been elevated to an art form, with countless delis and shops vying for the attention of a hungry populace. Amid this crowded field, Potbelly has carved out a dedicated following by focusing on a simple yet effective formula: great toasted sandwiches, hearty soups, and a relaxed, welcoming atmosphere. Located at 280 Broadway, this particular shop has become a go-to spot for locals working in the Financial District and tourists exploring the area. It's a place that offers a quick, satisfying meal that feels a step above typical fast food, making it an ideal choice for a casual lunch or a comforting dinner.
Potbelly’s philosophy is built on creating an experience that's both familiar and unique. The heart of their menu is the signature toasted sandwich, which provides a warm, crunchy bite that sets them apart from many of their competitors. From classic options like Turkey Breast and Italian to more creative combinations, there is a sandwich for every craving. But what truly makes Potbelly a beloved chain is its extended menu of soups, salads, and shakes. The popular "Pick Your Pair" deal, for example, allows you to mix and match a sandwich with a bowl of their delicious chili or creamy Mac & Cheese, providing a perfectly balanced meal.
Beyond the food, Potbelly has cultivated a friendly and casual atmosphere. Many locations, including this one, have been known to feature live music, adding a unique charm that makes the dining experience more enjoyable. While some customer experiences may vary, the core promise of a quick, tasty, and affordable meal remains consistent. For New Yorkers who appreciate a no-fuss approach to quality food and a comfortable place to eat, Potbelly is a reliable option. It’s a place that caters to the fast pace of city life while still providing the kind of warm, satisfying food that makes you feel at home.
This Potbelly is conveniently located at 280 Broadway, New York, NY 10007, USA. Its address places it in a prime spot in Downtown Manhattan, right in the heart of the Financial District. The shop is situated near City Hall Park and within easy walking distance of a number of major landmarks and office buildings. This makes it an ideal stop for a quick lunch break or a convenient dinner for those working or living in the area.
The location's accessibility is excellent due to its proximity to multiple subway lines and bus routes. The R and W trains at City Hall station, as well as the 4, 5, 6, and J trains at Brooklyn Bridge–City Hall, are all just a short walk away. This public transportation connectivity ensures that the restaurant is easily reachable from almost any part of Manhattan and the surrounding boroughs. For those with mobility needs, the establishment is wheelchair-accessible, with a wheelchair-accessible entrance, seating, and restroom. While there is paid street parking available, public transit is the recommended and most efficient way to access this bustling area.
Potbelly offers a range of services designed to provide maximum convenience for its customers.
Dine-in: The restaurant provides a casual and comfortable setting with seating, allowing customers to enjoy their meal on-site.
Takeaway: For those on the go, takeaway service is a primary option, ensuring a fast and easy experience for customers grabbing food for a busy day.
Delivery and No-Contact Delivery: Potbelly offers delivery services, making it easy to order from home or the office. The availability of no-contact delivery provides an added layer of safety and convenience.
Catering: The shop also provides catering services, offering an easy solution for feeding large groups at an office event or a family gathering.
These services showcase Potbelly's commitment to fitting seamlessly into the fast-paced lives of New Yorkers.
The restaurant at 280 Broadway has several highlights and features that make it a compelling choice.
Live Music: Some Potbelly locations are known for having live music, which adds a unique, warm ambiance that sets them apart from other quick-service restaurants.
Wide Menu Selection: From classic sandwiches like the popular "A Wreck" to salads, soups, and shakes, the menu offers a wide variety of choices to suit different tastes and dietary needs, including vegetarian options.
Hearty and Comforting Food: The menu features classic comfort food items like Mac & Cheese, Chili, and Chicken Pot Pie soup, making it a great place to get a warm and satisfying meal, especially on a cold day.
Quick Bite: The counter-service model is designed for speed, ensuring that you can get your food fast, which is a key priority for many New Yorkers during their lunch break or a quick meal on the go.
Desserts and Shakes: In addition to savory items, Potbelly is also known for its hand-dipped shakes and fresh-baked cookies, which provide a delicious treat to complete any meal.
These highlights make it clear that Potbelly is more than just a sandwich shop; it's a place that offers a complete and enjoyable meal experience.
For more information or to place an order, you can contact Potbelly using the following information:
Address: 280 Broadway, New York, NY 10007, USA
Phone: (646) 289-4206
This contact information provides a direct way to connect with the restaurant for any inquiries or orders.
For many New Yorkers, the value of a restaurant is measured by its ability to deliver quality and convenience consistently. While a few customer reviews have highlighted issues with service and order accuracy, it’s important to note that these can be isolated incidents. The overall experience at Potbelly, especially at the Broadway location, is one of a dependable, quick, and satisfying meal. The "A Wreck" sandwich is a fan favorite for a reason, as its combination of turkey, ham, roast beef, and salami provides a flavorful and meaty punch. Similarly, their soups, like the chili, are often praised as a delicious, standout menu item.
What truly makes Potbelly worth choosing is its ability to be a one-stop-shop for a satisfying meal. You can get a hearty sandwich, a comforting soup, a fresh salad, and even a rich hand-dipped shake, all in one place. The “Pick Your Pair” option is particularly a great value, allowing you to sample a variety of their offerings without overspending. The casual and family-friendly atmosphere, paired with the efficiency of their service, makes it an excellent choice for a wide range of customers, from a solo diner on their lunch break to a family grabbing a quick dinner. In a city where good sandwiches are everywhere, Potbelly's combination of toasted bread, diverse menu, and comforting food makes it a reliable and enjoyable option that’s always worth visiting.
Potbelly Food & drink
Combos & Deals
- Pick Your Pair Skinny Sandwich + Soup US$12.99
Choose any skinny sandwich and any cup of soup, chili, or mac & cheese
- Pick Your Pair Salad + Soup US$12.99
Choose any half salad and any cup of soup, chili, or mac & cheese
- Pick Your Pair Skinny Sandwich + Salad US$14.99
Choose any skinny sandwich and any half salad
Sandwiches
- Prime Rib Steak
Tender sliced prime rib steak, swiss, housemade caramelized onions, garlic aioli. Want to turn up the heat? Try it with our signature Hot Peppers.
- Cubano
Slow-cooked pulled pork, hickory smoked ham, swiss, deli mustard, pickles
- Sweet Heat Pork BBQ
Slow-cooked pulled pork, cheddar, pickles, and sweet heat BBQ sauce made with our signature hot peppers
- A Wreck
A meaty fan favorite! Turkey breast, hickory smoked ham, Angus roast beef, salami, swiss. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Italian
Salami, old-world capicola, pepperoni, mortadella, provolone. Want to add even more flavor? Try it with Oil and NEW Red Wine Vinegar.
- Avo Turkey
Hand-sliced turkey breast, swiss, fresh-sliced avocado, cucumbers. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Chicken Club
All-natural grilled chicken, applewood smoked bacon, cheddar. Want sweet with a little spicy? Try it with our NEW Sweet Heat BBQ Sauce.
- BLTA
Applewood smoked bacon, lettuce, tomato, fresh-sliced avocado. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Veggie Melt
Fresh-sliced avocado, swiss, cheddar, provolone, mushrooms. Want to add even more flavor? Try it with our NEW Roasted Garlic Aioli.
- Pizza Melt
Pepperoni, old-world capicola, crumbled meatball, smothered in marinara sauce, provolone, Italian seasoning, mushrooms [can be made vegetarian]. Want to turn up the heat? Try it with our signature Hot Peppers.
- Mediterranean
All-natural grilled chicken, feta, zesty hummus, artichoke hearts, roasted red peppers, cucumbers (can be made vegetarian)
- Mama's Meatball
Homestyle beef + pork meatballs smothered in marinara sauce, provolone, Italian seasoning. Want to turn up the heat? Try it with our signature Hot Peppers.
- Turkey Breast
Hand-sliced turkey breast, swiss. Want to add even more flavor? Try it with our NEW Roasted Garlic Aioli.
- Smoked Ham
Hickory smoked ham, swiss. Want to add the perfect companion? Try it with our Deli Mustard.
- Roast Beef
Angus roast beef, provolone
- Grilled Chicken
All-natural grilled chicken, cheddar. Want sweet with a little spicy? Try it with our NEW Sweet Heat BBQ sauce.
- Tuna Salad
100% albacore tuna salad, swiss. Want a little crunch? Try adding some Cucumbers.
- Chicken Salad
Chicken salad, provolone. Want a little crunch? Try adding some Cucumbers.
- PB&J
Creamy peanut butter, grape jelly
- Grilled Cheese
Melted cheddar
Underground
- Barnyard
Turkey breast, hickory smoked ham, Angus roast beef, salami, meatballs, applewood smoked bacon, Swiss. Want to turn up the heat? Try it with our signature Hot Peppers.
- Smokestack
Slow-cooked pulled pork, sweet heat barbeque sauce, and our signature mac & cheese
- Chicken Cordon Bleu
All-natural grilled chicken, hickory smoked ham, Swiss cheese, deli mustard, lettuce and tomato served on our toasty bread
- Clubby
Oven roasted turkey breast, hickory smoked ham, applewood smoked bacon, provolone, and creamy buttermilk ranch. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Lucky 7
Turkey breast, hickory smoked ham, Angus roast beef, salami, old-world capicola, pepperoni, mortadella, provolone. Want to add even more flavor? Try it with Oil and NEW Red Wine Vinegar.
- Sicilian
Crumbled meatballs, marinara, salami, old-world capicola, pepperoni, mortadella, mushrooms, provolone. Want to turn up the heat? Try it with our signature Hot Peppers.
- Wrecking Ball
Crumbled meatballs, marinara, turkey breast, hickory smoked ham, Angus roast beef, salami, provolone. Want to turn up the heat? Try it with our signature Hot Peppers.
- Fireball
Homestyle beef + pork meatballs, chili, Potbelly hot peppers, cheddar
- A Wreck® Salad
Our fan favorite…now in a salad! Turkey breast, hickory smoked ham, Angus roast beef, salami, swiss, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with creamy buttermilk ranch. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Pork BBQ Mac
Our signature three-cheese mac topped with slow-cooked pulled pork and our sweet heat BBQ sauce.
Salads
- Farmhouse Salad
All-natural grilled chicken breast, bacon, crumbled blue cheese, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with creamy buttermilk ranch. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Apple Walnut Salad
All-natural grilled chicken breast, crumbled blue cheese, grapes, apples, dried cranberries and candied walnuts, served on a bed of field greens with balsamic vinaigrette
- Powerhouse Salad
All-natural grilled chicken breast, fresh-sliced avocado, hummus, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with non-fat vinaigrette
- Chicken Salad Salad
Freshly made chicken salad, provolone cheese, dried cranberries, cucumber and tomatoes, served on a bed of field greens with balsamic vinaigrette
Soups & Macs
Mac & Soups available after 10:00 am
- Chili Mac
Hearty beef chili with kidney beans, bell peppers and onions topped with our creamy, three-cheese mac
- Mac & Cheese
Creamy, three-cheese mac
- Broccoli Cheddar
Creamy cheese soup with tender pieces of broccoli and carrots
- Chicken Pot Pie
Tender, slow-roasted chicken breast and veggies topped with crumbles of fresh-baked pie crust
- Chili
Hearty beef chili with kidney beans, bell peppers and onions
- Garden Vegetable
Beans, carrots, celery, corn, mushrooms, onions, peppers, potatoes and zucchini in a light tomato broth
- Loaded Baked Potato
Hearty potato soup with bacon, cheddar cheese and green onion
Drinks
- Coke US$3.79
20 oz. Bottle
- Diet Coke US$3.79
20 oz. Bottle
- Sprite US$3.79
20 oz. Bottle
- Coke Zero Sugar US$3.79
20 oz. Bottle
- 16 oz. Bottled Water US$2.49
16 oz. Bottle
- 25 oz. Bottled Water US$2.99
25 oz. Bottle
- IBC Cream Soda US$3.79
12 oz. Bottle
- IBC Root Beer US$3.79
12 oz. Bottle
- San Pellegrino US$3.79
16.9 oz. Bottle
- San Pellegrino Blood Orange US$3.79
11.15 oz Can
- Gold Peak Sweet Tea US$3.79
18.5 oz. Bottle
- Arizona Tea US$3.69
16oz Bottle
- Peach Tea Snapple US$3.49
16oz Bottle
- Nantucket Nectars Orange Mango US$3.79
16oz Bottle
Chips & Sides
- Chips + Bottled Drink US$4.59
Make it a Meal Deal! Choose any chips and a drink.
- Chips + Shake US$4.59
Make it a Meal Deal! Choose any chips and a shake.
- Zapp's Regular Chips US$2.59
- Zapp's Salt & Vinegar Chips US$2.59
- Baked Lay's US$2.59
- Utz Cheese Curls US$2.59
- Zapp's Hotter 'N Hot Jalapeño Chips US$2.59
- Zapp's Mesquite BBQ Chips US$2.59
- Zapp's Hot Pepper Chips US$2.59
- Zapp's VooDoo Regular Chips US$2.59
- Hot Peppers Jar US$7.49
Our famous giardiniera hot peppers, ready to spice up your kitchen at home. A perfect gift, too.
- Potbelly Whole Pickle US$1.59
Cookies & Shakes
- S'mores Cookie US$2.79
Chocolate chunks, graham crackers and marshmallows
- 6-Pack Cookie Box
Choose 6 of your favorite cookie or an assortment of our fresh-baked cookies
- Oatmeal Chocolate Chip Cookie US$2.79
A Potbelly favorite! Freshly baked oatmeal chocolate chip cookie
- Sugar Cookie US$2.79
Baked fresh daily
- Chocolate Brownie Cookie US$2.79
Baked fresh daily
- Dream Bar US$2.79
Rich, chocolatey oatmeal bar with sweet caramel
- Bag of Mini Cookies US$5.69
Dozen mini oatmeal chocolate chip cookies
- Root Beer Float Shake
The classic flavor of a soda shop favorite in a creamy hand-dipped shake.
- Banana Pudding Shake
The creamy vanilla and sweet banana flavors of the dessert classic, now in a delicious hand-dipped shake
- Cold Brew Shake
Cold-brewed Arabica coffee and hand-dipped vanilla ice cream. Shake and wake!
- OREO® Cookie Shake
Made with hand-dipped ice cream. OREO is a trademark of Mondelez International group, used under license.
- Chocolate Shake
Made with hand-dipped ice cream
- Strawberry Shake
Made with hand-dipped ice cream
- Vanilla Shake
Made with hand-dipped ice cream
Upsells
- Chips + Bottled Drink US$4.59
Make it a Meal Deal! Choose any chips and a drink.
- Cookie
- 6-Pack Cookie Box
Choose 6 of your favorite cookie or an assortment of our fresh-baked cookies
- Mac or Soup Cup
- Half Salad
Potbelly Details
Service options
- No-contact delivery
- Delivery
- Takeaway
- Dine-in
Highlights
- Live music
Popular for
- Lunch
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
Offerings
- Coffee
- Comfort food
- Healthy options
- Quick bite
- Vegetarian options
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
- Table service
Amenities
- Toilet
Atmosphere
- Casual
Crowd
- Family friendly
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs
Parking
- Paid street parking
Potbelly Photos










Potbelly Location
Potbelly Reviews
souplunchshakespricescookiechiliturkeyfast foodmeatballtaxes
★ 5★ 4★ 3★ 2★ 1Went here to try the mama's meatball sandwich. It was good, but the bread isn't baked on premises and just can't compare to many other competing sandwich shops. There is a good selection of soups, I tried the chili and it was delicious, better than the sandwich.Sadly, the employees here not only look like they don't want to be there, but they looked like they didn't want me to be there either. So I'll never be back.
August 18 · Christopher ZThe service was terrible.I ordered a sandwich & soup combo. While I was checking out, I noticed I was over charged. The combo should be $12.99 and even with taxes, it shouldn’t have been $17. While I questioned about the amount, the guy was noticeably annoyed and insisted that he did not charge me separately, which was untrue. The guy walked off. One other staff asked me if I want a refund and when I said I want a refund and be charged with the correct amount. She rolled her eyes and also was visibly annoyed.The manager came out, fixed the issue.There was little communication, no apologies, only annoyed by the fact that they did something wrong and they had to fix it. I can’t imagine the audacity to charge someone extra and act like they did not do anything wrong. If you are gonna work, do it right.
August 20 · Kai KangI was very excited to try the sandwiches and saw that there was a $12.99 deal for a skinny sandwich and a soup. So, when I ordered, I explicitly told them about this and it went smoothly up until the checkout. During the checkout, the person charged me individually instead of the $12.99 deal, thus resulting in me paying more. When I called it out, he seemed annoyed and brushed it off by saying it was from taxes and insisted that he charged me right. How can a $13 meal end up as $15? Looking at the receipt afterwards, it showed that I was charged separately. Food was good, however, the service and this left me very disappointed as I was very excited to try this chain and felt scammed afterwards
August 21 · Jayson Z😆Ohh Boy👏🏾, POTBELLY made my Day, it has A nice Menu, love the chicken Popeye soup & chili soup, Outstanding👏🏾🏆, there’s no place like Potbelly, Everything is so freshly made, in front of your eyes. I love the milkshakes too😋, If you ever in the City& feeling hungry, Head over to Pot Belly😆🤘🏾!!
November 28 · Phillip AndreI fell in love with the Mediterranean sandwich. it's so flavourful. Sometimes, I add chicken, but it's good as it is. The price is about the same as everything else in the area $12-$16 a sandwich. There is a seating area. They have pick-up options, which i usually prefer. My only issue is had was that one time they served me a Mediterranean sandwich with icy cold vegetables. My teeth were not happy to bite into ice. I told the casher, and they gave me another Mediterranean sandwich. But the vegetables were still cold. I eventually removed the vegetables from the sandwich.
June 18 · Hazel Valentine
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