Potbelly Introduce
For anyone living, working, or shopping in the bustling Polaris Parkway area of Columbus, finding a dependable and delicious spot for a meal is essential. Potbelly stands out as a go-to destination, offering a menu that goes far beyond the average sandwich shop. With its retro-inspired decor and a focus on serving up toasted sandwiches, hearty soups, and other tasty treats, this location has become a staple for many locals. The atmosphere is often described as welcoming and the service as fast and friendly, making it an excellent choice for a quick lunch, a casual dinner, or a grab-and-go meal on a busy day. Customers appreciate the variety of options available, ensuring there's something to satisfy every craving, from classic deli-style sandwiches to their highly-praised mac and cheese.
The commitment to fresh, quality ingredients is evident in every order. From the moment you walk in, the aroma of toasty bread and savory fillings promises a satisfying meal. Potbelly's approach to sandwich-making is a key part of its appeal, with each creation being made to order and toasted to perfection. This process ensures that the flavors are perfectly melded and the bread has a delightful crunch. Beyond sandwiches, the menu features a selection of homemade soups, salads, and shakes that are perfect for rounding out a meal or enjoying on their own. One customer review specifically praised the "nice soup and sandwich filled the belly," which speaks directly to the satisfying nature of their food combinations. The overall experience, including the fast and friendly service, makes this particular Potbelly location a reliable choice for residents seeking a quick, quality meal without the hassle.
The location of Potbelly at 1380 Polaris Pkwy, Columbus, OH 43240, USA, is a significant draw for local patrons. Situated in a highly trafficked commercial district, it is incredibly accessible for those working in the area, visiting the Polaris Fashion Place, or simply passing through on major roads. The proximity to numerous other businesses and amenities makes it a convenient and practical choice for a lunch break or a quick dinner after a day of errands. The easy accessibility and the availability of parking in the surrounding area mean that a visit to Potbelly can be seamlessly integrated into a busy schedule. The Polaris Parkway area is a hub of activity, and this sandwich shop provides a friendly and efficient option for a quick bite. Whether you're coming from a nearby office building or making a stop on a road trip, as one customer noted, the location is ideal for a "quick bite and then back on the road."
Potbelly offers a comprehensive range of services designed to meet the diverse needs of the Columbus community. Beyond the standard in-store dining experience, they provide convenient options for those on the go or planning a larger event. The menu is structured to allow for customization, from choosing your bread and toppings to selecting the perfect pairing for your meal. This flexibility is a key part of their customer-centric approach. They also offer a catering service, which is perfect for office lunches, family gatherings, or any event where delicious, no-fuss food is needed. The availability of online ordering and delivery services through various platforms further enhances its convenience, allowing locals to enjoy their favorite toasted sandwiches without having to leave their homes or offices. The Potbelly Perks program is another service that adds value for regular customers, offering rewards and free items, which builds loyalty within the community.
- In-Store Dining: Enjoy a casual and comfortable dining experience with a unique, retro-style decor.
- Online Ordering and Delivery: Place an order online for pickup or have your favorite sandwiches and soups delivered directly to you.
- Catering: A full catering menu is available, including boxed lunches and group-sized salads and soups, making it easy to feed a crowd for any event.
- Diverse Menu: A wide selection of made-to-order toasted sandwiches, fresh salads, soups, mac and cheese, and hand-dipped shakes.
Several features and highlights make the Polaris Parkway Potbelly a popular choice among local residents. The quality of the food is a recurring theme in customer feedback. The "A Wreck" sandwich, for example, is a fan favorite, packed with turkey breast, ham, roast beef, and salami. The hot and toasted nature of all their sandwiches is a major point of difference from other shops. Another standout is the highly-rated mac and cheese, which has received glowing reviews from customers who consider it a delicious and comforting side or meal in itself. Beyond the food, the friendly and fast customer service is consistently praised. One review highlighted the "fast and friendly service," which is a crucial element for a quick-service restaurant. The unique decor, which adds to the warm and inviting atmosphere, is also mentioned as a highlight, contributing to the overall positive experience. Furthermore, the shop is a great spot for a variety of occasions, whether it's a solo lunch, a casual meeting with a friend, or a family outing. The variety of menu items, from savory sandwiches to sweet shakes and cookies, ensures that everyone in a group can find something they enjoy.
- Toasted Sandwiches: All sandwiches are made to order and toasted, creating a unique texture and enhancing flavor.
- Highly-Praised Mac & Cheese: The creamy, three-cheese mac is a favorite among customers.
- Friendly and Fast Service: The staff is known for their efficient and welcoming service, ensuring a pleasant experience.
- Diverse Drink and Side Options: In addition to sandwiches, the shop offers a wide selection of soups, salads, chips, and hand-dipped shakes.
- Unique Decor: The retro-style decor provides a cozy and engaging atmosphere for dining.
For those in the Columbus, Ohio area, you can easily connect with the Potbelly location on Polaris Parkway. The address is 1380 Polaris Pkwy, Columbus, OH 43240, USA. This centralized location makes it a simple stop for anyone in the surrounding neighborhoods or commercial areas. To place an order, inquire about catering, or for any other questions, you can contact the sandwich shop directly by phone at (614) 846-2745. Having a direct phone number is a convenient way for customers to get quick answers and ensure their order is ready for pickup. The business's presence in a well-known area and its readily available contact information make it a highly accessible and customer-friendly establishment. It’s also worth noting that the shop offers consistent hours of operation throughout the week, typically from 10 a.m. to 10 p.m., providing a reliable option for lunch or dinner any day of the week.
In conclusion, Potbelly on Polaris Parkway is a truly suitable and valuable place for the local community in Columbus, Ohio. Its reputation for serving up great food, including their signature toasted sandwiches and delicious soups, has made it a local favorite. The fast and friendly customer service, as noted by patrons, is a testament to their commitment to a positive experience. Whether you’re a busy professional looking for a quick and satisfying lunch, a family in need of a convenient dinner option, or someone planning a catered event, Potbelly offers a reliable solution. The combination of a diverse menu, a comfortable atmosphere, and a highly accessible location makes it a perfect fit for the lifestyle of Columbus residents. It's the kind of place that can be a quick pit stop on a long journey or a regular dining destination for a tasty, no-fuss meal. Potbelly is not just a sandwich shop; it's a consistent and high-quality local resource that truly serves the needs of its community.
Potbelly Food & drink
Combos & Deals
- Pick Your Pair Skinny Sandwich + Soup US$10.49
Choose any skinny sandwich and any cup of soup, chili, or mac & cheese
- Pick Your Pair Salad + Soup US$10.99
Choose any half salad and any cup of soup, chili, or mac & cheese
- Pick Your Pair Skinny Sandwich + Salad US$12.19
Choose any skinny sandwich and any half salad
Sandwiches
- Prime Rib Steak
Tender sliced prime rib steak, swiss, housemade caramelized onions, garlic aioli. Want to turn up the heat? Try it with our signature Hot Peppers.
- Cubano
Slow-cooked pulled pork, hickory smoked ham, swiss, deli mustard, pickles
- Sweet Heat Pork BBQ
Slow-cooked pulled pork, cheddar, pickles, and sweet heat BBQ sauce made with our signature hot peppers
- A Wreck
A meaty fan favorite! Turkey breast, hickory smoked ham, Angus roast beef, salami, swiss. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Italian
Salami, old-world capicola, pepperoni, mortadella, provolone. Want to add even more flavor? Try it with Oil and NEW Red Wine Vinegar.
- Avo Turkey
Hand-sliced turkey breast, swiss, fresh-sliced avocado, cucumbers. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Chicken Club
All-natural grilled chicken, applewood smoked bacon, cheddar. Want sweet with a little spicy? Try it with our NEW Sweet Heat BBQ Sauce.
- BLTA
Applewood smoked bacon, lettuce, tomato, fresh-sliced avocado. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Veggie Melt
Fresh-sliced avocado, swiss, cheddar, provolone, mushrooms. Want to add even more flavor? Try it with our NEW Roasted Garlic Aioli.
- Pizza Melt
Pepperoni, old-world capicola, crumbled meatball, smothered in marinara sauce, provolone, Italian seasoning, mushrooms [can be made vegetarian]. Want to turn up the heat? Try it with our signature Hot Peppers.
- Mediterranean
All-natural grilled chicken, feta, zesty hummus, artichoke hearts, roasted red peppers, cucumbers (can be made vegetarian)
- Mama's Meatball
Homestyle beef + pork meatballs smothered in marinara sauce, provolone, Italian seasoning. Want to turn up the heat? Try it with our signature Hot Peppers.
- Turkey Breast
Hand-sliced turkey breast, swiss. Want to add even more flavor? Try it with our NEW Roasted Garlic Aioli.
- Smoked Ham
Hickory smoked ham, swiss. Want to add the perfect companion? Try it with our Deli Mustard.
- Roast Beef
Angus roast beef, provolone
- Grilled Chicken
All-natural grilled chicken, cheddar. Want sweet with a little spicy? Try it with our NEW Sweet Heat BBQ sauce.
- Tuna Salad
100% albacore tuna salad, swiss. Want a little crunch? Try adding some Cucumbers.
- Chicken Salad
Chicken salad, provolone. Want a little crunch? Try adding some Cucumbers.
- PB&J
Creamy peanut butter, grape jelly
- Grilled Cheese
Melted cheddar
Underground
- Barnyard
Turkey breast, hickory smoked ham, Angus roast beef, salami, meatballs, applewood smoked bacon, Swiss. Want to turn up the heat? Try it with our signature Hot Peppers.
- Smokestack
Slow-cooked pulled pork, sweet heat barbeque sauce, and our signature mac & cheese
- Chicken Cordon Bleu
All-natural grilled chicken, hickory smoked ham, Swiss cheese, deli mustard, lettuce and tomato served on our toasty bread
- Clubby
Oven roasted turkey breast, hickory smoked ham, applewood smoked bacon, provolone, and creamy buttermilk ranch. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Lucky 7
Turkey breast, hickory smoked ham, Angus roast beef, salami, old-world capicola, pepperoni, mortadella, provolone. Want to add even more flavor? Try it with Oil and NEW Red Wine Vinegar.
- Sicilian
Crumbled meatballs, marinara, salami, old-world capicola, pepperoni, mortadella, mushrooms, provolone. Want to turn up the heat? Try it with our signature Hot Peppers.
- Wrecking Ball
Crumbled meatballs, marinara, turkey breast, hickory smoked ham, Angus roast beef, salami, provolone. Want to turn up the heat? Try it with our signature Hot Peppers.
- Fireball
Homestyle beef + pork meatballs, chili, Potbelly hot peppers, cheddar
- A Wreck® Salad
Our fan favorite…now in a salad! Turkey breast, hickory smoked ham, Angus roast beef, salami, swiss, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with creamy buttermilk ranch. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Pork BBQ Mac
Our signature three-cheese mac topped with slow-cooked pulled pork and our sweet heat BBQ sauce.
Salads
- Farmhouse Salad
All-natural grilled chicken breast, bacon, crumbled blue cheese, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with creamy buttermilk ranch. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
- Apple Walnut Salad
All-natural grilled chicken breast, crumbled blue cheese, grapes, apples, dried cranberries and candied walnuts, served on a bed of field greens with balsamic vinaigrette
- Powerhouse Salad
All-natural grilled chicken breast, fresh-sliced avocado, hummus, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with non-fat vinaigrette
- Chicken Salad Salad
Freshly made chicken salad, provolone cheese, dried cranberries, cucumber and tomatoes, served on a bed of field greens with balsamic vinaigrette
Soups & Macs
Mac & Soups available after 10:00 am
- Chili Mac
Hearty beef chili with kidney beans, bell peppers and onions topped with our creamy, three-cheese mac
- Mac & Cheese
Creamy, three-cheese mac
- Broccoli Cheddar
Creamy cheese soup with tender pieces of broccoli and carrots
- Chicken Pot Pie
Tender, slow-roasted chicken breast and veggies topped with crumbles of fresh-baked pie crust
- Chili
Hearty beef chili with kidney beans, bell peppers and onions
- Garden Vegetable
Beans, carrots, celery, corn, mushrooms, onions, peppers, potatoes and zucchini in a light tomato broth
- Loaded Baked Potato
Hearty potato soup with bacon, cheddar cheese and green onion
Drinks
- Fountain
- Fountain Large
- Coke US$3.39
20 oz. Bottle
- Diet Coke US$3.39
20 oz. Bottle
- Sprite US$3.39
20 oz. Bottle
- Cherry Coke US$3.39
20 oz. Bottle
- Coke Zero Sugar US$3.39
20 oz. Bottle
- 16 oz. Bottled Water US$2.49
16 oz. Bottle
- 25 oz. Bottled Water US$2.99
25 oz. Bottle
- IBC Cream Soda US$3.49
12 oz. Bottle
- IBC Root Beer US$3.49
12 oz. Bottle
- smartwater US$3.69
20 oz. Bottle
- San Pellegrino US$3.49
16.9 oz. Bottle
- San Pellegrino Blood Orange US$3.49
11.15 oz Can
- Gold Peak Sweet Tea US$3.49
18.5 oz. Bottle
- Gold Peak Green Tea US$3.49
18.5 oz. Bottle
- Powerade Mountain Berry Blast US$3.39
20 oz. Bottle
- Crush US$3.29
12oz. Bottle
- Vitamin Water XXX Acai Blue Pomegranate US$3.59
20 oz. Bottle
- Vitamin Water Squeezed Lemonade US$3.59
20oz Bottle
- Arizona Tea US$3.29
16oz Bottle
- Peach Tea Snapple US$3.49
16oz Bottle
Chips & Sides
- Chips + Drink US$4.19
Make it a Meal Deal! Choose any chips and a drink.
- Chips + Bottled Drink US$4.19
Make it a Meal Deal! Choose any chips and a drink.
- Chips + Shake US$4.19
Make it a Meal Deal! Choose any chips and a shake.
- Zapp's Regular Chips US$1.99
- Zapp's Salt & Vinegar Chips US$1.99
- Baked Lay's US$1.99
- Utz Cheese Curls US$1.99
- Zapp's Hotter 'N Hot Jalapeño Chips US$1.99
- Zapp's Mesquite BBQ Chips US$1.99
- Zapp's Hot Pepper Chips US$1.99
- Zapp's VooDoo Regular Chips US$1.99
- Hot Peppers Jar US$6.95
Our famous giardiniera hot peppers, ready to spice up your kitchen at home. A perfect gift, too.
- Potbelly Whole Pickle US$1.29
Cookies & Shakes
- S'mores Cookie US$2.39
Chocolate chunks, graham crackers and marshmallows
- 6-Pack Cookie Box
Choose 6 of your favorite cookie or an assortment of our fresh-baked cookies
- Oatmeal Chocolate Chip Cookie US$2.39
A Potbelly favorite! Freshly baked oatmeal chocolate chip cookie
- Sugar Cookie US$2.39
Baked fresh daily
- Chocolate Brownie Cookie US$2.39
Baked fresh daily
- Dream Bar US$2.59
Rich, chocolatey oatmeal bar with sweet caramel
- Bag of Mini Cookies US$4.99
Dozen mini oatmeal chocolate chip cookies
- Root Beer Float Shake
The classic flavor of a soda shop favorite in a creamy hand-dipped shake.
- Banana Pudding Shake
The creamy vanilla and sweet banana flavors of the dessert classic, now in a delicious hand-dipped shake
- Cold Brew Shake
Cold-brewed Arabica coffee and hand-dipped vanilla ice cream. Shake and wake!
- OREO® Cookie Shake
Made with hand-dipped ice cream. OREO is a trademark of Mondelez International group, used under license.
- Chocolate Shake
Made with hand-dipped ice cream
- Strawberry Shake
Made with hand-dipped ice cream
- Vanilla Shake
Made with hand-dipped ice cream
Kids Combos
- Kid's Turkey Combo US$6.29
- Kid's Ham Combo US$6.29
- Kid's Mac & Cheese Combo US$6.29
- Kid's PB&J Combo US$6.29
- Kid's Grilled Cheese Combo US$6.29
Upsells
- Chips + Drink US$4.19
Make it a Meal Deal! Choose any chips and a drink.
- Chips + Bottled Drink US$4.19
Make it a Meal Deal! Choose any chips and a drink.
- Cookie
- 6-Pack Cookie Box
Choose 6 of your favorite cookie or an assortment of our fresh-baked cookies
- Mac or Soup Cup
- Half Salad
Potbelly Details
Service options
- Outdoor seating
- No-contact delivery
- Delivery
- Takeaway
- Dine-in
Highlights
- Live music
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Offerings
- Comfort food
- Healthy options
- Quick bite
- Vegetarian options
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
- Table service
Amenities
- Toilet
Atmosphere
- Casual
Crowd
- Family friendly
- Groups
- Tourists
- University students
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free of charge street parking
- Free parking lot
Potbelly Photos










Potbelly Location
Potbelly Reviews
subpricessouplunchshakescookiesturkeymanagerpot pielive music
★ 5★ 4★ 3★ 2★ 1Great food. Nice soup and sandwich filled the belly.Great customer service .
February 24 · Aorel KMy cousin gave me a list of places to have a quick bite to eat upon our arrival. We chose Potbelly because they had great sandwich options and prices were good. The decor was awesome, fast and friendly service, and our food was delicious! We loved the Mac n cheese! They had a ton of chips and beverages tp choose from as well. It was the perfect stop for a quick bite and then back on the road.
July 12 · NatVery clean inside and out. Staff greeted me almost immediately. Hardly any wait to grab my pickup order (they were literally wrapping it up when I came in). The store and staff 5/5 stars. The sandwich 3/5 stars. Basic as basic can be turkey sandwich (ordered with extra mayo). Nothing exciting or attention grabbing about it.
February 28 · TIFFANY HAWKINS3.5 stars actually, better than average and definitely better than Subway. First time visit and won’t be my last.
December 18 · Anh PhamI don’t know if it was me or the day i ordered sandwiches from this place. Beef and Mediterranean chicken sandwich were just too dry. The whole experience of potbelly sandwiches i had in chicago made me order from here, but this turned out to be a drag. I am not going to order anything from here again. Usually the sandwiches are fresh and warm, not sure what happened when they made mine, it felt worse than a subway sandwich.Not dissing subway at all here, but usually potbelly is more premium than subway is what i have felt.Regardless, the ambience and the sitting arrangements at this location were clean and quiet spacious. The place was well lit and a good location to be at in polaris.
September 17 · Mohammedali G
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