A Local's Guide to Chick-fil-A on Morse Road in Columbus, Ohio

Chick-fil-A Introduce

Hello, Columbus! When you're in the mood for delicious, high-quality fast food, there's a reason why so many people turn to Chick-fil-A. In the heart of the Ohio region, one location, in particular, stands out for its unwavering commitment to excellence: the Chick-fil-A on Morse Road. It's not just a place to get a chicken sandwich; it's an institution built on fresh food, efficient service, and a friendly atmosphere that consistently exceeds expectations. Whether you're a long-time fan or a newcomer to the brand, this particular spot offers a dining experience that is both convenient and genuinely pleasant. This article will provide a detailed look at what makes the Morse Road Chick-fil-A a true gem for locals, from its accessible location to the praise it receives from its most dedicated customers.

The reputation of Chick-fil-A is built on a foundation of customer service, and the Morse Road location takes this ethos to the next level. As one dedicated customer noted, they have been visiting this spot for over three years and "can confidently say it’s one of the best-run establishments I’ve ever visited." This high praise speaks to the consistent effort put in by the entire team. The food is always described as "fresh, hot, and exactly as ordered - every single time," which is a testament to the kitchen's dedication to quality control. But the real differentiator, as the review highlights, is the service. The staff, from the front-line team members to the management, are praised for going "above and beyond to create a welcoming, efficient, and genuinely pleasant experience." This level of care is rare in the fast-food industry and is a primary reason why this location has cultivated such a loyal following.

While the overwhelming majority of feedback is positive, it’s worth noting a review that points to a specific instance of inflexibility. A customer who accidentally pulled into the mobile order lane was refused service, even with no other cars and idle staff nearby. This review highlights a brand-wide commitment to operational efficiency and lane organization, which can sometimes come at the expense of individual customer accommodation. However, this one-off experience, while disappointing to the customer, doesn't seem to detract from the overall consensus that this location is incredibly well-run. The sheer volume of positive feedback praising the staff's professionalism, courtesy, and efficiency, even during busy times, suggests that these types of rigid situations are the exception, not the rule. The management's focus on maintaining a high standard of operation is a feature in itself, even if it has a rare downside. The long-term customer who "never had a single issue with an order or service" perfectly encapsulates the reliability that locals have come to expect from this location.

Location and Accessibility

The Chick-fil-A on Morse Road is strategically located at 3940 Morse Rd, Columbus, OH 43219, USA. This is a highly accessible location for residents in Columbus and the surrounding areas. Situated just off a major road, it's a convenient stop whether you're commuting, running errands, or simply looking for a quick and satisfying meal. The restaurant's proximity to Easton Town Center makes it an ideal spot to grab a bite before or after a shopping trip. The layout of the location is designed for high-volume traffic, with multiple drive-thru lanes that are managed with remarkable efficiency. This is a crucial feature for a fast-food restaurant, and the staff at this Chick-fil-A are experts at keeping things moving smoothly. For those who prefer to dine in, the ample parking available in the lot ensures a hassle-free visit. The ease of access, combined with the restaurant's operational excellence, makes this Chick-fil-A a perfect choice for anyone on a tight schedule or looking for a convenient family meal.

Services Offered

The Morse Road Chick-fil-A provides a range of services to accommodate every type of customer, from those on the go to those who want to dine in. The primary service is their famously efficient drive-thru, which often employs staff members with tablets to take orders, a practice that drastically reduces wait times. For customers who prefer to order ahead, the Chick-fil-A App is a fantastic tool that allows for mobile orders and designated pickup lanes, which can save even more time. Inside the restaurant, you’ll find a clean and welcoming dining area for those who wish to sit down and enjoy their meal. The staff provides service with a smile, even when the restaurant is at its busiest. In addition to in-person and drive-thru options, this location also offers catering services for events, parties, and corporate lunches. This wide array of service options ensures that no matter the occasion or your schedule, Chick-fil-A can provide a delicious and convenient meal. The focus on customer experience is evident in every service offered, from the moment you place your order to the time you leave.

Drive-Thru: A highly-efficient drive-thru with multiple lanes and staff taking orders to ensure quick service.
Mobile Ordering: Utilize the Chick-fil-A App for convenient ordering and pickup through a dedicated lane.
Dine-In: A clean and welcoming indoor dining area for those who want to eat at the restaurant.
Takeout: All menu items are available for takeout for those on the go.
Catering: A full range of catering options for parties, meetings, and events.
Breakfast, Lunch, and Dinner: A complete menu is available from morning to night.

Features / Highlights

What makes the Chick-fil-A on Morse Road a standout fast-food destination are its unique features and highlights. The most celebrated highlight is the consistently exceptional customer service. As one reviewer stated, the staff is "always friendly, courteous, and professional." This level of hospitality is a hallmark of the brand and is executed with remarkable consistency at this location. Another key highlight is the quality of the food. The commitment to serving fresh, hot food that is prepared exactly as ordered is a major reason for its popularity. Unlike some fast-food establishments where quality can be inconsistent, this Chick-fil-A maintains a high standard. The operational efficiency of the drive-thru is also a significant feature. The use of multiple lanes and staff members taking orders ensures that even during peak hours, the line moves quickly, a benefit that locals truly appreciate. The menu itself is a highlight, offering not just the famous chicken sandwiches but also salads, wraps, and a variety of healthy side options like the Kale Crunch Side and Fruit Cup, catering to diverse dietary needs. The cleanliness of the restaurant, both inside and out, is another feature that contributes to the pleasant dining experience. These elements combine to create a fast-food restaurant that feels a cut above the rest, providing a reliable and enjoyable option for the local community.

Exceptional Customer Service: Staff goes "above and beyond" to provide a pleasant and welcoming experience.
Food Quality and Consistency: Meals are consistently fresh, hot, and prepared correctly.
Efficient Drive-Thru: Multiple lanes and dedicated staff ensure a fast and smooth ordering process.
Mobile Order Options: Convenient pickup for orders placed through the Chick-fil-A App.
Family-Friendly Environment: A clean and welcoming space suitable for families and children.
Diverse Menu: Beyond the classic chicken sandwich, the menu includes salads, grilled options, and healthier sides.

Contact Information

For anyone looking to visit or get in touch with the Chick-fil-A on Morse Road, the essential contact information is as follows. The restaurant is located at 3940 Morse Rd, Columbus, OH 43219, USA. This well-known address makes it easy to find for residents across the region. If you have any questions or need to contact the restaurant directly, you can call their phone number at (614) 414-7222. For those who prefer to use a mobile phone, the number is +1 614-414-7222. It's always a good idea to have this information handy for checking hours, confirming catering options, or for any other inquiries you may have. The team at this Chick-fil-A is known for being responsive and helpful, ensuring that your communication with them is as pleasant as your dining experience.

Conclusion: Why This Place Is Suitable for Locals

The Chick-fil-A on Morse Road is perfectly suited for locals in the Ohio region for a number of compelling reasons. It offers the ideal combination of speed, quality, and hospitality—a trifecta that is often hard to find in the fast-food industry. The convenient location makes it a go-to spot for everything from a quick lunch break to a family dinner. The food is consistently fresh and delicious, and the operational efficiency of the drive-thru and mobile ordering services saves valuable time for busy individuals. But what truly makes it a local favorite is the exceptional customer service. The staff’s genuine kindness and professionalism create a welcoming atmosphere that makes every visit a positive experience. While a rare instance of strict policy may occur, the overall consistency and high standards of this particular Chick-fil-A have earned it a reputation as a reliable and trusted establishment. For anyone in Columbus looking for a fast-food option that delivers on its promises and makes you feel valued, the Chick-fil-A on Morse Road is the clear choice—a true community staple that locals can depend on.

Chick-fil-A Menu

Breakfast
Not all items may be available at this Restaurant.
Chick-fil-A® Chicken Biscuit Meal
A breakfast portion of our famous boneless breast of chicken, seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a buttermilk biscuit baked fresh at each Restaurant.
Chick-n-Minis® 4 Ct Meal
Bite-sized Chick-fil-A® Nuggets nestled in warm, mini yeast rolls that are lightly brushed with a honey butter spread.
Egg White Grill Meal
A breakfast portion of grilled chicken with a hint of citrus, served on a toasted multigrain English muffin with egg whites and American cheese.
Hash Brown Scramble Burrito Meal
A hearty morning meal of sliced grilled chicken, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Rolled in a warm flour tortilla. Served with Jalapeño Salsa.
Hash Brown Scramble Bowl Meal
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Served in a convenient bowl. Served with Jalapeño Salsa.
Bacon, Egg, & Cheese Biscuit Meal
Delicious bacon and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Sausage, Egg, & Cheese Biscuit Meal
A tasty pork sausage patty and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Bacon, Egg, & Cheese Muffin Meal
Delicious bacon and a folded egg, served on an english muffin.
Sausage, Egg, & Cheese Muffin Meal
Savory pork sausage, freshly prepared eggs and American cheese served on a toasted multigrain English muffin.
Chick-fil-A® Chicken Biscuit
A breakfast portion of our famous boneless breast of chicken, seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a buttermilk biscuit baked fresh at each Restaurant.
Chick-n-Minis®
Bite-sized Chick-fil-A® Nuggets nestled in warm, mini yeast rolls that are lightly brushed with a honey butter spread.
Egg White Grill
A breakfast portion of grilled chicken with a hint of citrus, served on a toasted multigrain English muffin with egg whites and American cheese.
Hash Brown Scramble Burrito
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Rolled in a warm flour tortilla. Served with Jalapeño Salsa.
Hash Brown Scramble Bowl
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Served in a convenient bowl. Served with Jalapeño Salsa.
Bacon, Egg & Cheese Biscuit
Delicious bacon and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Sausage, Egg & Cheese Biscuit
A tasty pork sausage patty and a folded egg, served on a freshly baked buttermilk biscuit with cheese.
Bacon, Egg & Cheese Muffin
Delicious bacon and a folded egg, served on an english muffin.
Sausage, Egg & Cheese Muffin
Savory pork sausage, freshly prepared eggs and American cheese served on a toasted multigrain English muffin.
Buttered Biscuit
A delicious buttermilk biscuit baked fresh at each Restaurant. Served lightly buttered or plain
Sunflower Multigrain Bagel
A toasted, multigrain bagel served plain or with cream cheese.
English Muffin
Toasted multigrain English muffin.
Hash Browns
Delicious and crispy potato medallions cooked in canola oil.
Greek Yogurt Parfait
Creamy, organic vanilla bean Greek yogurt with fresh berries and your choice of toppings.
Fruit Cup
A nutritious fruit mix made with chopped pieces of red and green apples, mandarin orange segments, fresh strawberry slices, and blueberries, served chilled. Prepared fresh daily.

Meals
Not all items may be available at this Restaurant.
Chick-fil-A® Sandwich Meal
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil.
Chick-fil-A® Deluxe Meal
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and American cheese. Gluten-free bun or multigra...
Chick-fil-A® Spicy Chicken Sandwich Meal
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an addi...
Spicy Chicken Sandwich Deluxe Meal
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and Pepper Jack Cheese. Gluten-f...
Grilled Chicken Sandwich Meal
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Green Leaf lettuce and tomato. Served with Honey Roasted BBQ Sauce.
Grilled Chicken Club Meal
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Colby-Jack cheese, applewood smoked bacon, Green Leaf lettuce and tomato. Served with Honey Ro...
Chick-fil-A® Nuggets Meal
Bite-sized pieces of tender all breast meat chicken, seasoned to perfection, hand-breaded and pressure cooked in 100% refined peanut oil. Available in 8-count, 12-count, or 30-count entrées with choice of dipping sauce.
Grilled Nuggets Meal
Bite-sized pieces of freshly marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste. Available with guest's choice of dipping sauce.
Chick-n-Strips Meal
Boneless chicken tenders marinated in special seasonings, freshly-breaded and pressure cooked in 100% refined peanut oil. Available in 3-count or 4-count entrees with choice of dipping sauce.
Chick-fil-A® Cool Wrap Meal
Sliced grilled chicken breast, nestled in a fresh mix of Green Leaf lettuce, petite red and green lettuce, and shredded green cabbage with a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flour flat bread. Made f...

Entrées
Not all items may be available at this Restaurant.
Chick-fil-A® Chicken Sandwich
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an additional cost.
Chick-fil-A® Deluxe Sandwich
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and American cheese. Gluten-free bun or multigra...
Spicy Chicken Sandwich
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an addi...
Spicy Deluxe Sandwich
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and Pepper Jack Cheese. Gluten-f...
Grilled Chicken Sandwich
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste, served on a toasted Multigrain bun with Green Leaf letttuce and tomato. Pairs well with Honey Roasted BBQ sauce.
Chick-fil-A® Grilled Chicken Club Sandwich
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Colby-Jack cheese, applewood smoked bacon, Green Leaf lettuce and tomato. Served with Honey Ro...
Chick-fil-A® Nuggets
Bite-sized pieces of boneless chicken breast, seasoned to perfection, freshly-breaded and pressure cooked in 100% refined peanut oil. Available with choice of dipping sauce.
Grilled Nuggets
Bite-sized pieces of freshly marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste. Available with guest's choice of dipping sauce.
Chick-n-Strips™
Boneless chicken tenders marinated in special seasonings, freshly-breaded and pressure cooked in 100% refined peanut oil. Available in 3-count or 4-count entrées with choice of dipping sauce.
Chick-fil-A® Cool Wrap
Sliced grilled chicken breast nestled in a fresh mix of Green Leaf lettuce with a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flour flat bread. Made fresh daily. Pairs well with Avocado Lime Ranch dressing (or...
Filets
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil.

Sides
Not all items may be available at this Restaurant.
Chick-fil-A Waffle Potato Fries®
Waffle-shaped potatoes with the skin. Cooked in canola oil until crispy outside and tender inside.
Fruit Cup
A nutritious fruit mix made with chopped pieces of red and green apples, mandarin orange segments, fresh strawberry slices, and blueberries, served chilled. Prepared fresh daily.
Side Salad
A fresh bed of mixed greens, topped with a blend of shredded Monterey Jack and Cheddar cheeses and grape tomatoes. Made fresh daily. Served with Charred Tomato, Crispy Red Bell Peppers and guest's choice of dressing.
Mac & Cheese
A classic macaroni and cheese recipe featuring a special blend of cheeses including Parmesan, Cheddar, and Romano. Baked in-restaurant to form a crispy top layer of baked cheese.
Chicken Noodle Soup
Shredded Chick-fil-A® chicken breast, chopped carrots and celery with egg noodles in a hearty broth. Served with Saltine crackers.
Kale Crunch Side
A blend of Curly Kale and Green Cabbage tossed with an Apple Cider and Dijon Mustard vinaigrette, all topped off with salted, crunchy Roasted Almonds
Greek Yogurt Parfait
Creamy, organic vanilla bean Greek yogurt with fresh berries and your choice of toppings.

Beverages
Not all items may be available at this Restaurant.
Freshly-Brewed Iced Tea Sweetened
Freshly-brewed each day from a blend of tea leaves. Available sweetened with real cane sugar.
Freshly-Brewed Iced Tea Unsweetened
Freshly-brewed each day from a blend of tea leaves. Available unsweetened.
Chick-fil-A® Lemonade
Classic lemonade using three simple ingredients: real lemon juice—not from concentrate, cane sugar, and water. Diet Lemonade is sweetened with Splenda® No Calorie Sweetener
Chick-fil-A® Diet Lemonade
Classic lemonade using three simple ingredients: real lemon juice—not from concentrate, cane sugar, and water. Diet Lemonade is sweetened with Splenda® No Calorie Sweetener.
Iced Coffee
Handcrafted daily, made with a custom blend of cold-brewed coffee and 2% milk, sweetened with pure cane sugar and served over ice. Our coffee beans are sourced by THRIVE Farmers, a farmer-direct coffee company that enriches the lives and communiti...
Coca-Cola®
Fountain beverage. A product of The Coca-Cola Company.
Dr Pepper®
Fountain beverage. A product of Dr Pepper Snapple Group, Inc.
Coffee
Our specialty grade, farmer-direct coffee is a custom blend made from arabica beans grown at high altitudes. With tasting notes of smooth caramel and a nutty finish, our proprietary blend is created to be delicious on its own or to accommodate any...
Gallon Beverages
Gallon beverage filled with your choice of tea or lemonade

Salads
Not all items may be available at this Restaurant.
Cobb Salad
Chick-fil-A® Nuggets, freshly breaded and pressure-cooked, sliced and served on a fresh bed of mixed greens, topped with roasted corn kernels, a blend of shredded Monterey Jack and Cheddar cheeses, crumbled bacon, sliced hard-boiled egg and grape ...
Spicy Southwest Salad
Slices of grilled spicy chicken breast served on a fresh bed of mixed greens, topped with grape tomatoes, a blend of Monterey Jack and Cheddar cheeses, and a zesty combination of poblano chiles, red bell peppers, roasted corn and black beans. Made...
Market Salad
Sliced grilled chicken breast served on a fresh bed of mixed greens, topped with crumbled blue cheese and a mix of red and green apples, strawberries and blueberries. Made fresh daily. Served with Harvest Nut Granola, Roasted Nut Blend and Light B...

Treats
Not all items may be available at this Restaurant.
Frosted Lemonade
This refreshing treat is a hand-spun combination of Chick-fil-A® Lemonade (or Diet Lemonade) and our signature Icedream® dessert.
Frosted Coffee
A hand-spun treat that combines a custom blend of cold-brewed coffee with our signature Icedream® dessert.
Chocolate Chunk Cookie
Cookies have both semi-sweet dark and milk chocolate chunks, along with wholesome oats.
Cookies & Cream Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert topped off with whipped cream and one crucial cherry.
Chocolate Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert topped off with whipped cream and one crucial cherry.
Strawberry Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® topped off with whipped cream and one crucial cherry.
Vanilla Milkshake
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® topped off with whipped cream and one crucial cherry.

Kid's Meals
Not all items may be available at this Restaurant.
Nuggets Kid's Meal
Includes a 4-count or 6-count of Chick-fil-A® Nuggets, a choice of a small Side Item (Cinnamon Apple Sauce, Waffle Potato Fries™, or Fruit Cup), milk or juice, and a special surprise.
Chick-n-Strips™ Kid's Meal
Includes a 1-count or 2-count of Chick-fil-A Chick-n-Strips®, a choice of a small Side Item (Cinnamon Apple Sauce, Mac & Cheese, Chick-fil-A Waffle Potato Fries®, or Fruit Cup), a kid’s size drink and a special surprise.
Grilled Nuggets Kid's Meal
Includes a 4-count or 6-count of Chick-fil-A® Grilled Nuggets, a choice of a small Side Item (Cinnamon Apple Sauce, Waffle Potato Fries™, or Fruit Cup), milk or juice, and a special surprise.

Chick-fil-A Details

Service options
Outdoor seating
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Highlights
Fast service

Popular for
Breakfast
Lunch
Dinner
Solo dining

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Offerings
Coffee
Healthy options
Quick bite

Dining options
Breakfast
Lunch
Dinner
Catering
Counter service
Dessert
Seating
Table service

Amenities
Toilet
Wi-Fi
Wi-Fi

Atmosphere
Casual

Crowd
Family friendly
Groups

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
Good for kids birthday
Has changing table(s)
High chairs
Kids' menu

Parking
Free of charge street parking
Free parking lot
Parking

Pets
Dogs allowed outside

Chick-fil-A Photos

Chick-fil-A Location

Chick-fil-A

Ohio Franklin County Columbus Northland Morse Road

3940 Morse Rd, Columbus, OH 43219, USA

Chick-fil-A Reviews

An average rating of ★4.5 from 3936 user reviews.

drive thruspicy chicken sandwichmac and cheeselemonadematterefficientlanecobb saladwaffle friestortilla soup

★ 5★ 4★ 3★ 2★ 1

I’ve been coming to this Chick-fil-A location for over 3 years, and I can confidently say it’s one of the best-run establishments I’ve ever visited. The food is always fresh, hot, and exactly as ordered - every single time. But what truly sets this location apart is the consistently exceptional service.From the front-line team members to the management and ownership, everyone here goes above and beyond to create a welcoming, efficient, and genuinely pleasant experience. The staff is always friendly, courteous, and professional - no matter how busy it gets.In all the years I’ve been coming here, I’ve never had a single issue with an order or service. That level of consistency speaks volumes about the care and effort put in behind the scenes. Huge kudos to the entire team for setting such a high standard. Keep up the amazing work!
July 15 · Akram Khan
I accidentally pulled into the mobile order lane instead of the regular drive-thru lane. There were no other cars in sight, and two employees were standing nearby with no apparent activity. I politely asked if they could take my order, but they refused, telling me I had to drive all the way back around to enter the correct lane even though there were lane dividers that made it impossible to easily switch. While I understand the importance of keeping lanes organized, I was disappointed that, given the lack of traffic and idle staff, no effort was made to assist or accommodate the situation. It felt inflexible and unnecessarily dismissive, especially from a brand known for its customer service.
July 25 · T C
Tried granola as a side for the first time, which was awesome. Enjoyed one of my go-to Chick-Fil-A sand with coffee as well, I loved it.
March 22 · Katsuhiro Hirano
Spectacular Sammie's! They travel well and are #sogood we enjoy this location particularly because they have really upped their customer service drive through experience.The staff outside are always friendly, polite and open to questions. I also enjoy that they have coverings do I don't get wet in the rain when ordering.They have really recognized what it takes to keep folks moving and embrace change constantly to meet the demands of the customer.
September 30 · kelli k
7/11/25: Updating because all workers I have encountered after this experience are very cool and kind 😌😌7/1/25: I’m not sure what happened today with the workers at this location but this was not like Chick Fil A at all…. I waited for a few minutes and no workers had acknowledged me at all. So I start looking in and they’re laughing and turned away from where customers are. My mobile app had not been working so I assumed they would turn around and try to help me but instead they waited. And they were trying so hard not to look in my direction 😂 they just were playing around and not working and speaking Spanish to each other. So after and while of staring at nothing happening at all I said excuse me and told them what happened. Then I had to pull up and all the cars behind me were able to get their food and go. I had already placed my order but since she didn’t want to acknowledge me they wasted more time than needed. This was horrible and u like chick fil a at all. Management and staff should be changed for this time. They also made me late to work and I knew they would take their time making my order after having me pull up. I order from chick fil a about 3 - 5 times a month so this was really sad and upsetting to deal with. My camera was on for my chick fil a app and everything. And my phone camera worked. The app just didn’t work at the time and I pulled up to get help from the person at the window which clearly was a mistake. The team member says: Maryury.Anyway they must be new because I used to work at chick fil a and this is definitely not their look. These girls need to go back to McDonald’s…. We have some decorum around here 😊 I waited about 10 minutes (when I pulled up.. nobody was there 🦗) how easy and fast would it have been if when they saw my car pulled up they acted in a Chick Fil A manner?
July 11 · Abriona Hill