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Dairy Queen Grill & Chill Introduce
For many residents of Columbus, Ohio, Dairy Queen Grill & Chill is a place that holds a special place in their hearts, serving as a go-to spot for everything from a quick lunch to a celebratory dessert. This article focuses on the specific location at 1710 Georgesville Square Dr, a local gem known for its exceptional customer service and its famous menu of both savory food and iconic frozen treats. For people in the Ohio region, this DQ is more than just a fast-food restaurant; it's a destination where you can get a hot, satisfying meal and then indulge in a sweet, creamy dessert. We will explore the various aspects that make this particular DQ a beloved part of the community, from its menu variety to its commitment to friendly, personalized service.
The Dairy Queen Grill & Chill brand is nationally recognized, but the individual experience at each location is what truly matters to local patrons. This particular Columbus DQ has earned a stellar reputation, as evidenced by customer reviews. One of the most heartwarming stories comes from a customer who was seeking a root beer float—a simple request that was denied at two other establishments. The young man at this Dairy Queen, however, went above and beyond, not only making the off-menu item but also providing extra root beer and an outstandingly polite attitude. This story highlights a culture of excellent customer service that is a defining feature of this location.
In addition to its welcoming staff, this Dairy Queen is also a destination for special occasions. A customer review praised the team for creating a beautiful and delicious Blizzard cake for a son's birthday, noting how easy and awesome the entire experience was. This demonstrates the restaurant’s capability to handle custom orders with care and precision, making it a reliable choice for family celebrations. This guide aims to provide a comprehensive overview of what you can expect when you visit the Georgesville Square Dr Dairy Queen, offering a factual and engaging look at what makes it a local standout.
The Dairy Queen Grill & Chill on Georgesville Square Dr is situated in a highly accessible area of Columbus, Ohio. Its address at 1710 Georgesville Square Dr, Columbus, OH 43228, USA, places it in a well-trafficked and convenient location. The restaurant is easy to reach for locals and those traveling through the area, with its location on a recognizable street that is well-known in the community.
The physical accessibility of the location is enhanced by its parking facilities. There is ample parking available for customers who want to dine in or pick up an order, ensuring a hassle-free visit even during busy hours. The restaurant is also equipped with a drive-thru, a major convenience for people on the go. This feature allows for quick and efficient service, whether you're grabbing a Blizzard on a hot day or a full meal for the family. The restaurant's hours are also accommodating, typically open from 10:30 AM to 10:30 PM on most days, and slightly later on Fridays and Saturdays, catering to both the lunch and late-night crowds. The combination of a prime location, easy parking, and convenient hours makes this Dairy Queen a simple and stress-free dining option for anyone in the Columbus area.
This Dairy Queen Grill & Chill provides a comprehensive list of services to meet the diverse needs of its customers, from dining in to ordering online.
- Drive-Thru Service: The drive-thru is a popular and efficient option for customers in a hurry, providing quick service for both food and frozen treats.
- Dine-In Seating: The restaurant offers a clean and comfortable indoor dining area. As one customer noted, the store was clean and being mopped by a respectful employee, ensuring a pleasant environment for those who choose to eat inside.
- Mobile App Ordering: The official DQ App is supported at this location, allowing customers to place their orders ahead of time for a seamless pickup experience. The app also provides access to rewards and exclusive deals.
- Delivery Service: For ultimate convenience, this Dairy Queen partners with various third-party delivery services, making it easy for customers to get their favorite items delivered right to their doorstep.
- Custom Cake Orders: A standout service is the ability to order custom-made Blizzard cakes, which are perfect for birthday parties and other special occasions. As a review highlighted, they can print custom photos on cakes, making the experience both personal and memorable.
- Takeout & Curbside Pickup: Customers can easily order their food to go, whether they call ahead or order in person. Curbside pickup is also available, offering a contact-free and convenient option.
The Georgesville Square Dr Dairy Queen is celebrated for a number of features and highlights that have contributed to its positive reputation.
- Exceptional Customer Service: This is a major highlight, as evidenced by the five-star review praising the young man at the drive-thru. His willingness to make an off-menu item and his respectful, friendly demeanor showcase a commitment to going above and beyond for customers.
- High-Quality Custom Cakes: The custom Blizzard cakes are a key feature, especially for families. The ability to email a photo and have it printed beautifully on a cake is a unique and much-appreciated service, making celebrations extra special.
- Menu Flexibility: The willingness of the staff to accommodate special requests, such as a root beer float, is a significant feature. It shows a dedication to customer satisfaction that sets this location apart from others that strictly adhere to a menu.
- Clean and Welcoming Environment: Customer feedback notes that the store is clean and well-maintained. This attention to cleanliness is crucial for a positive dining experience and is a testament to the respectful and hard-working staff.
- Classic Menu with a Twist: While offering the classic DQ menu of burgers, chicken strips, and fries, this location also serves up the iconic array of treats, including a wide variety of Blizzards, shakes, and other delicious desserts.
These features collectively create a dining experience that is not only convenient and delicious but also genuinely pleasant and memorable.
For any inquiries or to get in touch with the Dairy Queen Grill & Chill on Georgesville Square Dr, here is the essential contact information.
Address: 1710 Georgesville Square Dr, Columbus, OH 43228, USA
Phone: (614) 870-7255
Mobile Phone: +1 614-870-7255
The provided phone number is a useful tool for a number of purposes, from placing a custom cake order to checking on store hours or asking about a specific menu item. The friendly staff is typically available to assist you during the restaurant’s operating hours.
In conclusion, the Dairy Queen Grill & Chill on Georgesville Square Dr is a highly suitable choice for locals in the Columbus, Ohio area for a combination of reasons. Its convenient location and accommodating services, including a drive-thru and delivery, make it a practical option for any occasion. What truly sets this location apart, however, is the exceptional customer service. The staff’s willingness to go above and beyond, as shown in the story of the root beer float, and their respectful, friendly attitudes create a welcoming and positive atmosphere. Whether you are looking for a satisfying meal, a delicious frozen treat, or a beautifully made custom cake for a special event, this Dairy Queen location delivers. Its commitment to making every customer feel valued ensures that it remains a cherished and trusted part of the local Columbus community.
Dairy Queen Grill & Chill Location
Dairy Queen Grill & Chill
1710 Georgesville Square Dr, Columbus, OH 43228, USA
Dairy Queen Grill & Chill Reviews
I ordered a 1/4 sheet blizzard cake for my sons party. They had me email a photo and they printed it on the cake. The writing was beautiful and the purple color was perfect. This was my first time ordering and I will let everyone know how easy and awesome this experience was. My son had a great party. Thank you!
Dec 22, 2024 · ClaraBelle HuttI really do wish that i was able to give more than a 5 star 🌟 rating on the service i received earlier this evening from the young man running the drive-through, because before arriving at this DQ i had went to Sheetz, then next door to the Steak and Shake because for some strange reason i was craving a root beer float. And at the other two locations, i was told that since it wasn't on their menu, that they weren't going to be able to make me a root beer float even though they both had the ice cream and root beer needed to make my float. 🤯 But as soon as i pulled in at the Dairy Queen, the young man, when asked if they had root beer floats, said that for you, we could make one, sir. We'll first off. i was surprised by his greeting of being called sir, instead of the usual smart ellick responses when asking for one at the two previous places of dude that's not even on our menu, how could we charge you for it? Secondly, when he handed me my float, i asked him how much more would it cost me to get like a little cup halfway filled with root beer? Because if you don't have extra root beer, all you end up with at the end is just vanilla ice cream. He said that the little extra root beer was on him, and he returned within 30 seconds with my additional root beer. So, for just speaking respectfully to people and not like Westside Trash, i wish i could give him a 10 star rating. Also, i went inside to wash my hands before leaving, and the store was clean and being mopped by another respectful young lady. So keep up the great service, and PS my float was awesome as well.
Jan 24, 2025 · Robert HodgeI had a terrible experience at this Dairy Queen. When I walked in, there were a bunch of teenagers behind the counter messing around and doing absolutely nothing. To make matters worse, the environment and behavior behind the counter were unsanitary — completely unacceptable for any food establishment.My order was completely messed up, and when I tried to fix it, one of the workers casually asked, “Did you order yet?” — like they weren’t even paying attention. Then they threw together some sloppy, gross-looking food and handed it over without any care.This was one of the most unprofessional and disappointing fast food experiences I’ve ever had. Management clearly needs to step in and clean house, because this kind of behavior shouldn’t be happening anywhere — let alone at a place that serves food.
Jun 11, 2025 · himothy turnerGEORGESVILLE Square location. I don’t know if it’s like this every day. However, I was in there today and ordered two regular hot fudge sundaes they were supposed to be the same, but one was twice as large as the other. Also, there wasn’t enough hot fudge between the two of them to fill a thimble. That is no exaggeration.Also, they gave no option for whipped cream or anything else on it. There were only four cars in line so I know it was not because they were too busy to do it right.
Jun 15, 2025 · John TewellThis location has literally gone into the dumpster within the past year. I don’t even know if an adult works here or if the manager just doesn’t care. The past 4 times I’ve gone here, my order has been completely messed up. I tried to give it another chance, but today was the last straw.1. Ordered a Heath Cupfection — they gave me Brownie.2. Ordered a chicken strip basket — waited 10 minutes at the window, only to get it and everything was ice cold. Meanwhile, they were just goofing off behind the counter.3. Ordered a Heath Cupfection — they gave me a Heath Blizzard.4. Ordered 2 Superman Blizzards — they gave me two Blizzard cups with plain vanilla ice cream.At this point, the constant mistakes feel intentional. I wouldn’t be surprised if this location closes down like the movie theater and O’Charley’s.
Jul 08, 2025 · Kelly Smith
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