Dairy Queen Grill & Chill: A Fast Food & Treat Destination in Columbus, Ohio

Dairy Queen Grill & Chill Introduce

For those in Ohio seeking a convenient stop for both savory fast food and beloved frozen treats, Dairy Queen Grill & Chill on West 5th Avenue in Columbus offers a familiar and widely recognized option. As part of a global chain, this particular location aims to provide the quintessential Dairy Queen experience, known for its iconic soft-serve ice cream, famous Blizzard® Treats, and an expanded menu of grilled and fried items. For locals in Ohio, particularly in the Columbus area, Dairy Queen has often been a go-to for a quick meal or a sweet indulgence. This overview will provide insights into what you can expect from this specific Dairy Queen Grill & Chill location, drawing on publicly available information and customer feedback.

Dairy Queen Grill & Chill is located at 1512 W 5th Ave, Columbus, OH 43212, USA. This address places it in a well-trafficked area of Columbus, making it accessible to residents of the Grandview Heights neighborhood and surrounding areas. West 5th Avenue is a main road, facilitating easy access by car. Parking is typically available on-site, which is a common amenity for fast food establishments, allowing for convenient drive-thru or dine-in access. The location's extended hours, often staying open until late, also make it a potential option for those seeking a late-night bite or treat in Columbus. For locals in Ohio, especially those familiar with the Dairy Queen brand, its presence on a major artery like West 5th Avenue means it's a straightforward destination for a quick meal or dessert run.

Dairy Queen Grill & Chill provides a standard array of fast-food services, designed for efficiency and customer convenience, whether you're dining in, taking out, or utilizing their drive-thru.

Dine-in Service: The restaurant typically offers indoor seating for customers who wish to eat on-site in a casual setting.
Drive-Thru Service: A staple of most fast-food restaurants, the drive-thru offers a quick and convenient way to order and receive food without leaving your vehicle. This is often a primary channel for busy customers.
Takeout Service: All menu items are available for takeaway, allowing customers to pick up their orders and enjoy them elsewhere.
Mobile Ordering: Many Dairy Queen locations, including Grill & Chill concepts, support mobile ordering through the DQ App, allowing customers to place orders ahead of time for quick pickup.
Delivery Service: This location partners with third-party delivery services like Uber Eats and DoorDash, enabling customers to have their food delivered directly to their homes or workplaces.
Cakes and Frozen Treats: Beyond individual servings, they offer custom-ordered DQ® Cakes, Dilly® Bars, Buster Bar® Treats, and DQ Sandwiches, which can be pre-ordered or purchased for events and gatherings.
Extended Hours: This location specifically lists operating hours until late, providing a late-night dining option for the community.

Dairy Queen Grill & Chill is known for its dual offering of hot food and cold treats, creating a diverse menu that appeals to a wide range of tastes. However, specific customer experiences at this location highlight certain aspects to consider.

Signature Frozen Treats: Dairy Queen's iconic soft-serve ice cream and Blizzard® Treats are a major draw. Popular Blizzard flavors include Oreo®, REESE'S® Peanut Butter Cup, M&M'S® Milk Chocolate Candies, and Chocolate Chip Cookie Dough. Other classic treats like Dilly® Bars, Buster Bars®, and various shakes and malts are also offered. They also have non-dairy Dilly® Bars made with coconut cream, which are gluten-free and vegan, catering to specific dietary needs.
Grill Menu Items: The "Grill" component includes a range of hot food options such as Signature Stackburgers™ (including varieties like Backyard Bacon Ranch, Cheese Deluxe, and FlameThrower®), chicken sandwiches (Original Crispy, Spicy Crispy, Grilled), and hot dogs (Classic Hot Dog, Chili Cheese Dog).
Chicken Strip Baskets: A popular item is the Chicken Strip Basket, featuring 100% all-tenderloin white meat chicken strips served with fries, Texas toast, and dipping sauce. This is often a favored meal option.
Sides and Snacks: Complementary sides like crispy fries, cheese curds, onion rings, and pretzel sticks with zesty queso are available to complete meals.
Customer Service Variability: Customer reviews, particularly recent ones, highlight significant inconsistencies in service quality and order accuracy. Issues mentioned include incorrect orders, missing items, and long wait times despite low customer volume.
Food Quality Concerns: Some reviews express concerns about food quality, citing issues like burnt toast, cold burgers, incorrect toppings (e.g., chili dogs without cheese, random lettuce), and perceived lack of freshness. One review specifically mentioned a "short, curly black hair" on food, raising hygiene concerns.
Hygiene and Employee Practices: The mention of "ungloved hands touching food" and the general concern about hairnets or beard nets suggest potential hygiene issues that customers have noticed.
Complaint Resolution System: A reviewer noted a frustrating complaint system, directing customers to a generic bot link or phone calls that did not seem to lead to satisfactory resolution.

For direct inquiries about the Dairy Queen Grill & Chill on W 5th Ave in Columbus, including current hours, specific menu item availability, or to address concerns, you can use the following contact information:

Address: 1512 W 5th Ave, Columbus, OH 43212, USA

Phone: (614) 486-0011

Mobile Phone: +1 614-486-0011

For locals in Ohio, particularly those in the Columbus area, Dairy Queen Grill & Chill on W 5th Ave offers a convenient option for quick meals and especially their renowned frozen treats. If you're primarily looking for a refreshing Blizzard® or a classic DQ® cone, this location provides the familiar taste and variety that Dairy Queen is celebrated for, with options like non-dairy Dilly® Bars also available. Its accessible location and late hours make it a handy stop for a dessert craving or a late-night snack. However, it is crucial for locals to be aware of the recent customer feedback regarding the hot food menu and overall service. The reviews highlight potential inconsistencies in order accuracy, food quality (such as cold items or incorrect preparations), and hygiene practices. While the appeal of Dairy Queen's iconic treats remains strong, those seeking a reliable and consistently high-quality fast-food meal might consider these varied experiences. If you're prepared to focus on their excellent frozen desserts, and perhaps accept potential variations in their grill items, this Dairy Queen remains a convenient local option in Columbus.

Dairy Queen Grill & Chill Food & drink

Meal Deals
1/3 lb. Double with Cheese Burger $7 Meal Deal
100% all-beef patty topped with melted American cheese, pickles, ketchup and mustard served on a toasted light and airy bun. Meal served with fries, a 21 oz. drink and a small sundae - all for just $7!! Only available at participating DQ locations...
3-Pc. Chicken Strip $7 Meal Deal
100% all-tenderloin white meat chicken strips served with your choice of dipping sauce. Meal served with fries, a 21 oz. drink and a sundae - all for just $7! Only available at participating DQ locations. NOT SOLD IN TEXAS. Prices may vary in AK...

Blizzard® Treats
Butterfinger® Blizzard® Treat
Butterfinger® candy pieces blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Choco Brownie Extreme Blizzard® Treat
Chewy brownie pieces, choco chunks and cocoa fudge blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Chocolate Chip Cookie Dough Blizzard® Treat
Chocolate chip cookie dough and rich fudge blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Heath® Blizzard® Treat
Heath® candy pieces and fudge blended with creamy DQ® vanilla soft serve to Blizzard® perfection
M&M’S® Milk Chocolate Candies Blizzard® Treat
M&M's® candy pieces and chocolaty topping blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Oreo® Blizzard® Treat
OREO® cookie pieces blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Reese's® Peanut Butter Cup Blizzard® Treat
Milk Chocolate Reese’s® Peanut Butter Cups® blended with creamy DQ® vanilla soft serve to Blizzard® perfection
Snickers® Blizzard Treat
Snickers® pieces and chocolaty topping blended with our world-famous vanilla soft serve to Blizzard® perfection
Turtle Pecan Cluster Blizzard® Treat
Pecan pieces, chocolaty shavings and rich caramel blended with creamy DQ® vanilla soft serve to Blizzard® perfection

Burgers & Sandwiches
Backyard Bacon Ranch Signature Stackburger
Backyard Bacon Ranch Signature Stackburger: 1/3 lb*. double featuring 100% seasoned real beef patties, topped with House-Made Hidden Valley Ranch dressing, Honey BBQ sauce, crispy golden onion rings, applewood smoked bacon, two slices of perfectly...
Bacon Two Cheese Deluxe Signature Stackburger
The Bacon Two Cheese Deluxe 1/3 lb.* double Signature Stackburger features two 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, Applewood smoked bacon, tomato, onion, lettuce, pickles, ketchup, an...
Two Cheese Deluxe Stackburger
The Two Cheese Deluxe 1/3 lb.* double Signature Stackburger has two 100% seasoned real beef patties, topped with perfectly melted Sharp American** and White Cheddar**, tomato, onion, lettuce, pickles, ketchup and mayo on a soft and toasted bun. ...
FlameThrower® Signature Stackburger
The FlameThrower® 1/3 lb*. double Signature Stackburger is packed with flavor: two 100% seasoned real beef patties, topped with fiery DQ® FlameThrower® sauce, perfectly melted Pepper Jack,** jalapeno bacon, tomato and lettuce on a soft and toasted...
Original Cheeseburger Signature Stackburger
The Original Cheeseburger 1/3 lb* double Signature Stackburger features two 100% seasoned real beef patties, topped with perfectly melted Sharp American**, pickles, ketchup and mustard served on a soft and toasted bun. Talk about an instant classi...
Cheeseburger
Chili Cheese Dog
No one does hot-dogs better than your local DQ® restaurant! Order them plain or for the ultimate taste sensation, try our fabulous Chili Cheese dog.
Original Chicken Strip Sandwich
A crispy chicken fillet topped with crisp chopped lettuce, thick-cut tomato and mayo served on a warm toasted bun.
Spicy Chicken Strip Sandwich
A grilled seasoned chicken fillet topped with crisp chopped lettuce, thick-cut tomato and mayo served on a warm toasted bun.
Hamburger
One 100% beef patty topped with pickles, ketchup and mustard served on a warm toasted bun.
Hot Dog
No one does hot dogs better than your local DQ® restaurant! Order them any way you want: plain or with cheese

Cakes
10" Blizzard® Cake
Your favorite Blizzard® Treat flavors layered with vanilla soft serve and our irresistible fudge crunch. Available in OREO® Cookie, Cookie Dough, REESES® Peanut Butter Cup, Choco Brownie Extreme - available flavors vary by location. 8" round cake ...
8" Blizzard® Cake
Your favorite Blizzard® Treat flavors layered with vanilla soft serve and our irresistible fudge crunch. Available in OREO® Cookie, Cookie Dough, REESES® Peanut Butter Cup, Choco Brownie Extreme - available flavors vary by location. 8" round cake ...
DQ® 10" Round Cake
Whatever the occasion - birthday, retirement, anniversary, welcome home - there is a DQ® Cake that's just right. Irresistible fudge and crunch center surrounded by vanilla and chocolate soft serve, decorated with your favorite design. 10 inch roun...
DQ® 8" Round Cake
Whatever the occasion - birthday, retirement, anniversary, welcome home - there is a DQ® Cake that's just right. Irresistible fudge and crunch center surrounded by vanilla and chocolate soft serve, decorated with your favorite design. 8 inch roun...
DQ® Sheet Cake
Whatever the occasion - birthday, retirement, anniversary, welcome home - there is a DQ®Cake that's just right. Irresistible fudge and crunch center surrounded by vanilla and chocolate soft serve, decorated with your favorite design. Serves approx...

Chicken Baskets
4-pc. Chicken Strip Basket
A DQ® signature, 4 pieces of 100% all-tenderloin white meat chicken strips are served with crispy fries, Texas toast, and your choice of dipping sauce, such as our delicious country gravy.
6-pc. Chicken Strip Basket
A DQ® signature, 6 pieces of 100% all-tenderloin white meat chicken strips are served with crispy fries, Texas toast, and your choice of dipping sauce, such as our delicious country gravy.

Classic Treats
Banana Split
Our Banana Split Royal Treat® is made with delicious, creamy DQ® vanilla soft serve nestled between sweet banana slices and covered in luscious strawberry, pineapple, chocolate and whipped toppings.
Brownie and OREO® Cupfection
Cold, creamy DQ® vanilla soft serve, topped with a Triple Chocolate Brownie, Oreo cookie pieces, rich chocolate sauce and marshmallow topping.
Buster Bar®
Experience layer after layer of chocolate fudge, peanuts and DQ® soft serve dipped in luscious, chocolate-flavored coating.
Dilly® Bar
A DQ® classic! Soft serve with a delicious coating of chocolate, cherry or butterscotch. Flavors available vary by location.
Dipped DQ® Cone
Our famous original cone dipped in a crunchy chocolate, butterscotch, orange dreamsicle or cherry coating. Dip flavors available vary by location.
DQ® Cone
Our original world-famous soft serve cone, truly a classic!
DQ® Sandwich
Bite into a DQ® sandwich and taste the sensation of cool DQ soft serve nestled between two chocolate flavored wafers.
Peanut Buster® Parfait
Our Peanut Buster® Parfait Royal Treat® has loads of peanuts, mounds of creamy, smooth DQ® vanilla soft serve and tons of rich hot fudge layered high for one tempting treat.
Sundaes
For over 70 years DQ® has been known for its great sundaes made from our world-famous DQ® soft serve. Topped off with your choice of delicious topping: Chocolate, Hot Fudge, Strawberry, Caramel, Peanut Butter, Pineapple, Summer Berry or Midnight F...

Drinks
Caramel MooLatté®
Coffee and caramel blended with creamy DQ® vanilla soft serve and ice, garnished with whipped topping and caramel drizzle.
Misty® Slush
A cool and refreshing slushy drink available in Cherry, Grape, Lemon Lime, Blue Raspberry and Strawberry Kiwi.
Mocha MooLatté®
Coffee and rich fudge blended with creamy DQ® vanilla soft serve and ice, and garnished with whipped topping and a chocolaty drizzle.
Shakes & Malts
We hand-blend our signature soft serve until it's velvety thick and delicious. Next, we crown it with a swirl of whipped topping, of course. Sip for yourself and you'll know why our milkshakes and malts are #1. Available in Chocolate, Hot Fudge, P...
Soft Drinks
Enjoy a refreshing fountain drink with your food or treat! Flavors vary by location.
Vanilla MooLatté®
Coffee and vanilla syrup blended with creamy DQ® vanilla soft serve and ice, garnished with whipped topping.

Kids Meals
2-pc. Chicken Strips Kids Meal
A DQ® signature, 2-pieces of 100% all-tenderloin white meat chicken strips are served with your choice of dipping sauce. Served with milk and your choice of side: applesauce, kid's fries or a banana.
Hamburger Kids Meal
One 100% beef patty, pickles, ketchup and mustard served on a warm toasted bun. Served with milk and your choice of side: applesauce, kid's fries or a banana.
Hot Dog Kids Meal
No one does hot-dogs better than your local DQ® restaurant! Order them any way you want: plain or with cheese. Served with milk and your choice of side: applesauce, kid's fries or a banana.

Snacks & Sides
Cheese Curds
Poppable pieces of cheese, battered and fried until warm, melty, and crisp.
Fries
Hot, crisp and tasty! DQ® fries are a great addition to any order!
Onion Rings
Hot, crisp and tasty! DQ® golden onion rings are a great addition to any order!
Soft Pretzel Sticks with Zesty Queso
Soft pretzel sticks, served hot from the oven, topped with salt and served with warm zesty queso dipping sauce. Available at participating DQ® locations.

Dairy Queen Grill & Chill Details

Service options
Outdoor seating
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Popular for
Lunch
Solo dining

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Offerings
Coffee
Quick bite

Dining options
Lunch
Dinner
Dessert
Seating
Table service

Amenities
Toilet

Atmosphere
Casual

Crowd
Family friendly
Groups

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
Kids' menu

Parking
Free of charge street parking
Free parking lot
Parking

Pets
Dogs allowed outside

Dairy Queen Grill & Chill Photos

Dairy Queen Grill & Chill Location

Dairy Queen Grill & Chill

Ohio Franklin County Columbus Fifth by Northwest West 5th Avenue

1512 W 5th Ave, Columbus, OH 43212, USA

Dairy Queen Grill & Chill Reviews

An average rating of ★4 from 697 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I've been here once. The toast was burnt, and there was a little gift on my chicken. A short, curly black hair. I don't want to know where it came from. No hairnets or beard nets at this location?
June 12 · shaka360
This used to be a nice late night bite to eat and snack for me, but this last time hasn't been the greatest. I understand it gets busy with many factors involved, but I paid $18 for my food tonight and at first was only given my drink, blizzard, and one chili dog out of the bag. I asked where's the rest of my food, there was some confusion which I can understand and was cool about, but it took a sec to understand what I was talking about since I didn't get a receipt option. I got the rest of my food and got home. I look in the bag, my chili dog is put inside the bag so all the chili falls to one side and it didn't have any cheese on it. My other hot dog which was given to me by itself at first, looked like an afterthought or something someone else didn't want with a couple pieces of shredded cheese, and a bonus random piece of lettuce on top. I'm over the chili dogs at this point, and throw out half my order. I start eating my fries, and when I look at the corner of the fry box, there's random ketchup smeared and I didn't get or use any sauce. I ended up only drinking my soda and eating my half melted blizzard. If it wasn't so late and busy, I would've went back for a refund. Very upsetting experience.Update: Don't bother complaining. They give you some bot DQ link to contact. Only way to contact is by calling. If they did all this for service, think they care about your upset phone call? Not a good system.
July 29 · Marcus Steward
I think it’s strange that the combo meals don’t include drinks. Upcharging for a shake/Blizzard makes sense, but it’s weird to me that they don’t include a soda. If that’s how they do it, that’s fine, but it’s the first time I think I’ve been to a fast food place where the drink is a separate part of the combo, so I was a bit surprised when we got the total.The soda that we paid almost 3 bucks for was mostly ice, and the Blizzard was poorly blended. The rest of the food was pretty good at least. Service was okay. They were busy, so I didn’t expect much. They were quick and efficient.
March 15 · M. Lillie Moore
A tale (mostly) in two pictures.My significant other and I were thinking of having chili dogs earlier today and thought I could quickly eat at DQ before an event I had to be at 7 PM.So we went to go order some chili dog meals from Dairy Queen. However, when we ordered at the old looking speaker, I was told that they no longer have meals for chili cheese dogs. No problem.Originally I was thinking I was making the simplest order ever. 2 Chili Cheese dogs, 2 Regular fries, 2 Diet Cokes, and 2 mini Reese's Blizzard. I made this order and was told I'd be given the price at the window. I made a poor decision to look at the board again as I passed, because I saw Exhibit A. While they just gave a flat "No." when I asked if they had meals for chili cheese dogs, I saw the 7 dollar meal deal as we passed.I thought to just bring up about the 7 dollar meal deal because I figured maybe not too many people ordered the chili cheese dog combo and maybe they just said no because they were just annoyed with the question.So after I got to the window, I asked again because I had mentioned that the speaker hidden the Chili Cheese dog option under their 7 dollar combo, and they just said they no longer have this.Cursed with the knowledge now that this was 7 dollars before for basically each meal we ordered, I was hit with Exhibit B. 24 dollars for most of what we ordered (except for a second fry, which was neither rung up or given), when all but two of those items would have been around 14 dollars before.At this point, I was just like whatever and paid the 24 dollars, but upon seeing that despite saying 2 of each thing as I ordered it, I just resigned myself to a crappy quick dinner where I had a sad looking chili dog and half melted blizzard before going to where I had to go.Not the first time I've had blunt service that clearly didn't care, but this will probably be my last because this just reeks of leadership not caring about making sure signs are up to date, and probably also burning the hell out of their employees because they just seemed like they didn't care.Edit: I realized today that it's an $8.19 meal... Nevertheless, it still conflicts with the answer of "no chili dog combo". This goes to show how difficult it was to see if they even had a combo, I couldn't see this part of the sign until I pulled forward a little.
February 28 · Josh Meneghello
I used to work at Dairy Queen and was trained to fill the Blizzard to the rim. The last few Blizzards I ordered were consistently under served, in my opinion. With prices rising, going to this DQ isn't worth it anymore.
May 03 · Justin K