Dairy Queen Grill & Chill: A Fast Food & Treat Destination in Columbus, Ohio

Dairy Queen Grill & Chill Photos

Dairy Queen Grill & Chill Introduce

For those in Ohio seeking a convenient stop for both savory fast food and beloved frozen treats, Dairy Queen Grill & Chill on West 5th Avenue in Columbus offers a familiar and widely recognized option. As part of a global chain, this particular location aims to provide the quintessential Dairy Queen experience, known for its iconic soft-serve ice cream, famous Blizzard® Treats, and an expanded menu of grilled and fried items. For locals in Ohio, particularly in the Columbus area, Dairy Queen has often been a go-to for a quick meal or a sweet indulgence. This overview will provide insights into what you can expect from this specific Dairy Queen Grill & Chill location, drawing on publicly available information and customer feedback.

Dairy Queen Grill & Chill is located at 1512 W 5th Ave, Columbus, OH 43212, USA. This address places it in a well-trafficked area of Columbus, making it accessible to residents of the Grandview Heights neighborhood and surrounding areas. West 5th Avenue is a main road, facilitating easy access by car. Parking is typically available on-site, which is a common amenity for fast food establishments, allowing for convenient drive-thru or dine-in access. The location's extended hours, often staying open until late, also make it a potential option for those seeking a late-night bite or treat in Columbus. For locals in Ohio, especially those familiar with the Dairy Queen brand, its presence on a major artery like West 5th Avenue means it's a straightforward destination for a quick meal or dessert run.

Dairy Queen Grill & Chill provides a standard array of fast-food services, designed for efficiency and customer convenience, whether you're dining in, taking out, or utilizing their drive-thru.

Dine-in Service: The restaurant typically offers indoor seating for customers who wish to eat on-site in a casual setting.
Drive-Thru Service: A staple of most fast-food restaurants, the drive-thru offers a quick and convenient way to order and receive food without leaving your vehicle. This is often a primary channel for busy customers.
Takeout Service: All menu items are available for takeaway, allowing customers to pick up their orders and enjoy them elsewhere.
Mobile Ordering: Many Dairy Queen locations, including Grill & Chill concepts, support mobile ordering through the DQ App, allowing customers to place orders ahead of time for quick pickup.
Delivery Service: This location partners with third-party delivery services like Uber Eats and DoorDash, enabling customers to have their food delivered directly to their homes or workplaces.
Cakes and Frozen Treats: Beyond individual servings, they offer custom-ordered DQ® Cakes, Dilly® Bars, Buster Bar® Treats, and DQ Sandwiches, which can be pre-ordered or purchased for events and gatherings.
Extended Hours: This location specifically lists operating hours until late, providing a late-night dining option for the community.

Dairy Queen Grill & Chill is known for its dual offering of hot food and cold treats, creating a diverse menu that appeals to a wide range of tastes. However, specific customer experiences at this location highlight certain aspects to consider.

Signature Frozen Treats: Dairy Queen's iconic soft-serve ice cream and Blizzard® Treats are a major draw. Popular Blizzard flavors include Oreo®, REESE'S® Peanut Butter Cup, M&M'S® Milk Chocolate Candies, and Chocolate Chip Cookie Dough. Other classic treats like Dilly® Bars, Buster Bars®, and various shakes and malts are also offered. They also have non-dairy Dilly® Bars made with coconut cream, which are gluten-free and vegan, catering to specific dietary needs.
Grill Menu Items: The "Grill" component includes a range of hot food options such as Signature Stackburgers™ (including varieties like Backyard Bacon Ranch, Cheese Deluxe, and FlameThrower®), chicken sandwiches (Original Crispy, Spicy Crispy, Grilled), and hot dogs (Classic Hot Dog, Chili Cheese Dog).
Chicken Strip Baskets: A popular item is the Chicken Strip Basket, featuring 100% all-tenderloin white meat chicken strips served with fries, Texas toast, and dipping sauce. This is often a favored meal option.
Sides and Snacks: Complementary sides like crispy fries, cheese curds, onion rings, and pretzel sticks with zesty queso are available to complete meals.
Customer Service Variability: Customer reviews, particularly recent ones, highlight significant inconsistencies in service quality and order accuracy. Issues mentioned include incorrect orders, missing items, and long wait times despite low customer volume.
Food Quality Concerns: Some reviews express concerns about food quality, citing issues like burnt toast, cold burgers, incorrect toppings (e.g., chili dogs without cheese, random lettuce), and perceived lack of freshness. One review specifically mentioned a "short, curly black hair" on food, raising hygiene concerns.
Hygiene and Employee Practices: The mention of "ungloved hands touching food" and the general concern about hairnets or beard nets suggest potential hygiene issues that customers have noticed.
Complaint Resolution System: A reviewer noted a frustrating complaint system, directing customers to a generic bot link or phone calls that did not seem to lead to satisfactory resolution.

For direct inquiries about the Dairy Queen Grill & Chill on W 5th Ave in Columbus, including current hours, specific menu item availability, or to address concerns, you can use the following contact information:

Address: 1512 W 5th Ave, Columbus, OH 43212, USA

Phone: (614) 486-0011

Mobile Phone: +1 614-486-0011

For locals in Ohio, particularly those in the Columbus area, Dairy Queen Grill & Chill on W 5th Ave offers a convenient option for quick meals and especially their renowned frozen treats. If you're primarily looking for a refreshing Blizzard® or a classic DQ® cone, this location provides the familiar taste and variety that Dairy Queen is celebrated for, with options like non-dairy Dilly® Bars also available. Its accessible location and late hours make it a handy stop for a dessert craving or a late-night snack. However, it is crucial for locals to be aware of the recent customer feedback regarding the hot food menu and overall service. The reviews highlight potential inconsistencies in order accuracy, food quality (such as cold items or incorrect preparations), and hygiene practices. While the appeal of Dairy Queen's iconic treats remains strong, those seeking a reliable and consistently high-quality fast-food meal might consider these varied experiences. If you're prepared to focus on their excellent frozen desserts, and perhaps accept potential variations in their grill items, this Dairy Queen remains a convenient local option in Columbus.

Dairy Queen Grill & Chill Location

Dairy Queen Grill & Chill

Ohio Franklin County Columbus Fifth by Northwest West 5th Avenue

1512 W 5th Ave, Columbus, OH 43212, USA

Dairy Queen Grill & Chill Reviews

I've been here once. The toast was burnt, and there was a little gift on my chicken. A short, curly black hair. I don't want to know where it came from. No hairnets or beard nets at this location?
Jun 13, 2025 · shaka360
This used to be a nice late night bite to eat and snack for me, but this last time hasn't been the greatest. I understand it gets busy with many factors involved, but I paid $18 for my food tonight and at first was only given my drink, blizzard, and one chili dog out of the bag. I asked where's the rest of my food, there was some confusion which I can understand and was cool about, but it took a sec to understand what I was talking about since I didn't get a receipt option. I got the rest of my food and got home. I look in the bag, my chili dog is put inside the bag so all the chili falls to one side and it didn't have any cheese on it. My other hot dog which was given to me by itself at first, looked like an afterthought or something someone else didn't want with a couple pieces of shredded cheese, and a bonus random piece of lettuce on top. I'm over the chili dogs at this point, and throw out half my order. I start eating my fries, and when I look at the corner of the fry box, there's random ketchup smeared and I didn't get or use any sauce. I ended up only drinking my soda and eating my half melted blizzard. If it wasn't so late and busy, I would've went back for a refund. Very upsetting experience.Update: Don't bother complaining. They give you some bot DQ link to contact. Only way to contact is by calling. If they did all this for service, think they care about your upset phone call? Not a good system.
Jul 29, 2025 · Marcus Steward
I think it’s strange that the combo meals don’t include drinks. Upcharging for a shake/Blizzard makes sense, but it’s weird to me that they don’t include a soda. If that’s how they do it, that’s fine, but it’s the first time I think I’ve been to a fast food place where the drink is a separate part of the combo, so I was a bit surprised when we got the total.The soda that we paid almost 3 bucks for was mostly ice, and the Blizzard was poorly blended. The rest of the food was pretty good at least. Service was okay. They were busy, so I didn’t expect much. They were quick and efficient.
Mar 15, 2025 · M. Lillie Moore
A tale (mostly) in two pictures.My significant other and I were thinking of having chili dogs earlier today and thought I could quickly eat at DQ before an event I had to be at 7 PM.So we went to go order some chili dog meals from Dairy Queen. However, when we ordered at the old looking speaker, I was told that they no longer have meals for chili cheese dogs. No problem.Originally I was thinking I was making the simplest order ever. 2 Chili Cheese dogs, 2 Regular fries, 2 Diet Cokes, and 2 mini Reese's Blizzard. I made this order and was told I'd be given the price at the window. I made a poor decision to look at the board again as I passed, because I saw Exhibit A. While they just gave a flat "No." when I asked if they had meals for chili cheese dogs, I saw the 7 dollar meal deal as we passed.I thought to just bring up about the 7 dollar meal deal because I figured maybe not too many people ordered the chili cheese dog combo and maybe they just said no because they were just annoyed with the question.So after I got to the window, I asked again because I had mentioned that the speaker hidden the Chili Cheese dog option under their 7 dollar combo, and they just said they no longer have this.Cursed with the knowledge now that this was 7 dollars before for basically each meal we ordered, I was hit with Exhibit B. 24 dollars for most of what we ordered (except for a second fry, which was neither rung up or given), when all but two of those items would have been around 14 dollars before.At this point, I was just like whatever and paid the 24 dollars, but upon seeing that despite saying 2 of each thing as I ordered it, I just resigned myself to a crappy quick dinner where I had a sad looking chili dog and half melted blizzard before going to where I had to go.Not the first time I've had blunt service that clearly didn't care, but this will probably be my last because this just reeks of leadership not caring about making sure signs are up to date, and probably also burning the hell out of their employees because they just seemed like they didn't care.Edit: I realized today that it's an $8.19 meal... Nevertheless, it still conflicts with the answer of "no chili dog combo". This goes to show how difficult it was to see if they even had a combo, I couldn't see this part of the sign until I pulled forward a little.
Feb 28, 2025 · Josh Meneghello
I used to work at Dairy Queen and was trained to fill the Blizzard to the rim. The last few Blizzards I ordered were consistently under served, in my opinion. With prices rising, going to this DQ isn't worth it anymore.
May 04, 2025 · Justin K