Sonic Drive-In: Classic Drive-In Experience in Columbus, OH

Sonic Drive-In Introduce

For residents across the Ohio region, particularly in Columbus, Sonic Drive-In offers a nostalgic and uniquely American fast food experience that sets it apart from typical grab-and-go eateries. Unlike traditional fast-food restaurants with indoor seating, Sonic brings your order right to your car, delivered by friendly carhops, some even on roller skates! This iconic service model, combined with a vast and customizable menu, makes Sonic a fun and convenient choice for individuals and families looking for a quick bite or a refreshing treat. If you're in the Columbus area and seeking a blend of classic American fare and a distinctive dining approach, Sonic Drive-In on Gemini Place is a destination worth exploring.

Sonic Drive-In is renowned for its expansive menu, which offers far more than just burgers and fries. While they certainly excel in those areas, with options like their SuperSONIC® Bacon Double Cheeseburger and crispy onion rings, their true fame lies in their incredibly diverse beverage selection. With hundreds of thousands of possible drink combinations, from refreshing slushes and limeades to custom soft drinks with flavor add-ins, there's a unique concoction for every taste. The food is typically served hot, ensuring a satisfying meal, and the drive-in format means convenience is paramount. Whether you're craving a Footlong Quarter Pound Coney, Mozzarella Sticks, or a creamy Hand-Mixed Classic Shake, Sonic aims to deliver a consistent and enjoyable experience right to your car window.

Sonic Drive-In is conveniently located at 1031 Gemini Pl, Columbus, OH 43240, USA. This address places it within a vibrant commercial area in Columbus, specifically within the Polaris Centers district. Gemini Place is a well-known street, making the drive-in easy to find and access for residents not only in Columbus but also from surrounding communities in the northern Columbus metropolitan area. Being situated in a popular retail and dining hub means that it's a practical stop during a shopping trip or an outing in the area.

The accessibility of this Sonic Drive-In is a significant advantage for Ohio locals. As a drive-in, its primary mode of service is designed for ultimate convenience. Customers simply pull into a designated stall, place their order via an intercom, and have their food delivered directly to their car by a carhop. This eliminates the need to leave your vehicle, making it an ideal option for those with children, passengers, or simply when seeking a quick and effortless meal. Additionally, this location offers online ordering and a drive-thru, further enhancing its accessibility for various preferences. For those in a hurry or preferring to enjoy their meal in the comfort of their own car, Sonic's unique setup on Gemini Place provides unparalleled ease and convenience in Columbus.

Sonic Drive-In offers a wide array of services and menu items designed to provide a customizable and convenient fast-food experience.

Drive-In Service with Carhops: The signature service model where customers order from their car stalls and have food delivered by carhops. Some carhops may even be on roller skates!
Extensive Drink Menu: Famous for its vast selection of customizable beverages, including:
- Famous Slushes (e.g., Cherry Limeade, Blue Raspberry, Strawberry Real Fruit Slushes)
- Limeades and Lemonades (made with fresh fruit)
- Soft Drinks with numerous flavor add-ins
- Hand-Mixed Classic Shakes and SONIC Blasts® (with candy and cookie pieces)
Burgers and Sandwiches: A variety of options including:
- SuperSONIC® Bacon Double Cheeseburger, SONIC® Cheeseburger, Double SONIC® Smasher, Triple SONIC® Smasher
- Garlic Butter Bacon Burger, Cheesy Bacon SONIC® Stack
- Crispy Chicken Sandwich, Crispy Tender Wraps
Hot Dogs: Known for their Footlong Quarter Pound Coney (chili cheese hot dog) and All-American Dog.
Snacks & Sides: Offerings like Mozzarella Sticks, crispy Onion Rings, Chili Cheese Tots, Premium Chicken Bites, and various types of fries.
All-Day Breakfast: Serving breakfast items such as breakfast burritos (Ultimate Meat & Cheese, SuperSONIC®), Breakfast TOASTER® sandwiches, and more throughout their operating hours.
Wacky Pack® Kids Meals: Specially designed meals for children, often including a toy.
Online Ordering and Mobile App: Customers can order ahead through the Sonic app or website for quick pickup at a stall or the drive-thru. The app often features exclusive perks and half-price drinks/slushes any time.
Drive-Thru: An alternative for quick ordering and pickup for those who prefer not to use the stalls.
Patio Seating: While primarily a drive-in, some Sonic locations, including potentially this one, may offer patio seating (it's recommended to call the specific location to confirm).

Sonic Drive-In on Gemini Place in Columbus is highlighted by several distinct features and benefits that contribute to its appeal among Ohio locals.

Exceptional Staff Friendliness: Multiple reviews commend the staff for being "super, genuinely nice," having "smiles and sincerity," and being "consistent" with their excellent service, significantly brightening customers' day.
Always Hot Food: Customers appreciate that the food, including burgers and other items, is consistently served hot, ensuring a fresh and enjoyable meal.
Refreshingly Tasty Drinks: The vast array of customized drinks are a major draw, consistently described as "refreshing and tasty," with popular choices like the strawberry Real Fruit Slushes.
Variety and Customization: The sheer number of drink combinations and the diverse food menu, including unique items like the Chili Cheese Coney and Mozzarella Sticks, cater to a wide range of tastes and preferences.
Convenient Drive-In Experience: The classic carhop service provides a unique and convenient way to order and receive food without leaving your car, ideal for busy individuals or families.
Consistently Good Items: While individual preferences vary, popular items like Mozzarella Sticks, Footlong Quarter Pound Coney, and various Slushes frequently receive high ratings.
All-Day Options: The availability of an all-day breakfast menu, alongside lunch and dinner items, provides flexibility for dining at any time.

For inquiries, orders, or more information about Sonic Drive-In at 1031 Gemini Pl, Columbus, please use the following contact details:

Address: 1031 Gemini Pl, Columbus, OH 43240, USA

Phone: (614) 433-0888

Mobile Phone: +1 614-433-0888

Sonic Drive-In on Gemini Place is an excellent choice for locals in the Ohio region, particularly those in Columbus, seeking a fast-food experience that is both convenient and consistently satisfying. Its unique drive-in service, delivered by friendly carhops, offers a nostalgic and efficient way to enjoy a meal without ever leaving your car. This makes it particularly suitable for families, individuals on the go, or simply when you're looking for a quick and fun dining alternative.

Beyond the service model, the restaurant truly shines with its incredibly diverse and customizable menu, especially its refreshing drinks that boast countless combinations. While some individual experiences may vary, the overall consensus points to hot, tasty food and genuinely kind staff who strive to provide good service. For Ohio residents looking for a reliable spot for everything from a classic burger and fries to an inventive, custom-made beverage, Sonic Drive-In at 1031 Gemini Pl offers a compelling and enjoyable fast-food destination that is well-integrated into the local community's lifestyle.

Sonic Drive-In Food & drink

Featured Items
Breakfast Bowls
Start your day off right with a Regular Breakfast Bowl from SONIC!
Hearty Chili Bowl
Signature chili flavor and toppings now in a cup!

Chicken
Buffalo Boneless Wings
100% all white meat chicken with a traditional crispy coating tossed in Buffalo sauce!
Asian Sweet Chili Boneless Wings
100% all white meat chicken with a traditional crispy coating tossed in Asian Sweet Chili sauce!
Honey BBQ Boneless Wings
100% all white meat chicken with a traditional crispy coating tossed in Honey BBQ sauce!
Jumbo Popcorn Chicken®
Made with juicy all white meat our Jumbo Popcorn Chicken® is the perfect snack or combo!
Classic Crispy Chicken Sandwich
100% all white meat chicken breast topped with fresh lettuce, ripe tomatoes and mayonnaise served on a warm Brioche bun.
Classic Grilled Chicken Sandwich
100% all white meat grilled chicken breast topped with fresh lettuce, ripe tomatoes and light mayonnaise served on a warm Brioche bun.
Crispy Tender Dinner
Made with 100% all-white meat chicken they're lightly breaded and perfect for dipping in our NEW Signature Sauce.
3pc Crispy Tenders
Made with 100% all-white meat chicken they're lightly breaded and perfect for dipping in our NEW Signature Sauce.
5pc Crispy Tenders
Made with 100% all-white meat chicken they're lightly breaded and perfect for dipping in our NEW Signature Sauce.

Ice Cream
OREO® Cheesecake Master Shake
Real Ice Cream mixed with the creamy flavor of cheesecake, graham cracker crumbs and real OREO® pieces. Finished with whipped topping, graham cracker crumbs and a cherry.
OREO® Peanut Butter Master Shake
Real Ice Cream mixed with rich peanut butter and Oreos® into a thick and creamy shake, finished with whipped topping and a cherry.
OREO® Chocolate Master Shake
Real Ice Cream mixed with rich Oreos® and chocolate syrup into a thick and creamy shake, finished with whipped topping and a cherry.
Strawberry Cheesecake Master Shake
Real Ice Cream mixed with the creamy flavor of cheesecake, graham cracker crumbs and real strawberries into a thick and creamy shake, finished with whipped topping, graham cracker crumbs and a cherry.
Cheesecake Master Shake
Real Ice Cream mixed with the creamy flavor of cheesecake into a thick and creamy shake, finished with whipped topping, graham cracker crumbs and a cherry.
Fresh Banana Classic Shake
Thick and creamy, with real bananas and a sweet banana flavor, finished with whipped topping and a cherry.
Caramel Classic Shake
Thick and creamy, with a rich caramel flavor, finished with whipped topping and a cherry.
Chocolate Classic Shake
Thick and creamy, with a rich chocolate flavor, finished with whipped topping and a cherry.
Strawberry Classic Shake
Thick and creamy, with real strawberries and a sweet strawberry flavor, finished with whipped topping and a cherry.
Vanilla Classic Shake
Thick and creamy, with a rich vanilla flavor, finished with whipped topping and a cherry.
Hot Fudge Classic Shake
Thick and creamy, with rich hot fudge flavor, finished with whipped topping and a cherry.
Peanut Butter Classic Shake
Real Ice Cream mixed with rich peanut butter into a thick and creamy shake, finished with whipped topping and a cherry.
Chocolate Chip Cookie Dough Blast®
SONIC’s real, vanilla ice cream mixed with cookie dough pieces and syrup into the perfect treat.
SONIC Blast® made with SNICKERS® Bars
SONIC’s real, vanilla ice cream mixed with caramel and Snickers® into the perfect spoonable treat.
SONIC Blast® made with OREO® Cookie Pieces
OREO® Cookie Pieces blended with our Real Ice Cream, and finished off with whipped topping and a few more OREO® cookie pieces.
SONIC Blast® made with BUTTERFINGER® Pieces
Sweet, cold, real vanilla ice cream blended with pieces of BUTTERFINGER® candy.
SONIC Blast® made with M&M’S® Minis Chocolate Candies
Sweet, cold, real vanilla ice cream blended with colorful M&M’S® Chocolate Candies.
SONIC Blast® made with REESE'S® Peanut Butter Cups
SONIC’s real, vanilla ice cream mixed with Reese's® Peanut Butter Cups into the perfect spoonable treat.
Vanilla Cone
Simple and sweet. Cold, creamy, real vanilla ice cream in a cone.
Hot Fudge Sundae
Creamy, real vanilla ice cream with hot fudge, whipped topping and a maraschino cherry.
Caramel Sundae
Creamy, real vanilla ice cream with caramel, whipped topping and a maraschino cherry.
Strawberry Sundae
Creamy, real vanilla ice cream with real strawberries, whipped topping and a maraschino cherry.
Chocolate Sundae
Creamy, real vanilla ice cream with chocolate, whipped topping and a maraschino cherry.
Vanilla Dish
Simple and sweet. Cold, creamy, real vanilla ice cream in a dish.

Cheeseburgers
SONIC ® Cheeseburger
Melty American cheese, crinkle-cut pickles, chopped onions, fresh shredded lettuce & ripe tomatoes on a perfectly seasoned, 100% pure beef patty with your choice of mustard, mayo or ketchup.
SuperSONIC ® Double Cheeseburger
Two perfectly seasoned 100% pure beef patties layered with crinkle-cut pickles, chopped onions, fresh shredded lettuce & ripe tomatoes with your choice of mustard, mayo or ketchup.
SuperSONIC® Bacon Double Cheeseburger
Two quarter-pound, 100% pure beef hamburgers, two melty slices of American cheese, lettuce, fresh sliced tomatoes, creamy mayo, and top it all off with crispy bacon.
SONIC ® Bacon Cheeseburger
A juicy, 100% pure beef patty sandwiched between melty American cheese, crispy bacon, fresh shredded lettuce, ripe tomatoes and creamy mayo.
Quarter Pound Double Cheeseburger
Two 100% pure beef jr. hamburgers layered with two thick slices of melty American cheese, with ketchup, mustard and pickles.
Jr. Deluxe Cheeseburger
A juicy, 100% pure beef patty, melty American cheese, crinkle-cut pickles, chopped onions, fresh shredded lettuce & ripe tomatoes, with your choice of mustard, mayo or ketchup.
Jr. Burger
A juicy, 100% pure beef patty, and crinkle-cut pickles with your choice of mustard, mayo or ketchup.

Breakfast
Breakfast Burrito
Scrambled eggs, melty cheddar cheese and crispy bacon, savory sausage or delicious ham, all wrapped up in a warm flour tortilla.
SuperSONIC® Breakfast Burrito
A medley of savory sausage, fluffy scrambled eggs, melty cheddar cheese, golden tots, diced onions, ripe tomatoes and spicy jalapeños all wrapped up in a warm flour tortilla.
Ultimate Meat & Cheese Breakfast Burrito™
Crispy bacon, savory sausage, golden tots, fluffy scrambled eggs and melty cheddar cheese, all wrapped in a warm flour tortilla.
Jr. Breakfast Burrito
Packed with savory sausage, fluffy eggs and melty cheese, and all wrapped up in a warm flour tortilla.
BREAKFAST TOASTER®
Melty cheese, your choice of savory sausage, crispy bacon or delicious ham, all stacked up on thick Texas Toast and served with fluffy eggs.
French Toast Sticks
Thick, golden French Toast Sticks complete with maple-flavored syrup for dipping.
Cinnabon® Cinnasnacks® with Cream Cheese Frosting
Warm, buttery pastries filled with gooey cinnamon roll filling and served with real cream cheese frosting.

Hotdogs
All-American Dog
It's a beef hot dog made with 100% pure beef that's grilled to perfection and topped with ketchup, yellow mustard, relish and chopped onions and served in a soft, warm bakery bun.
New York Dog
A beef hot dog made with 100% pure beef, grilled to perfection and topped with spicy brown mustard, grilled onions and crunchy sauerkraut in a soft, warm bakery bun.
Chili Cheese Coney
A grilled beef hot dog topped with warm chili and melty cheddar cheese served in a soft, warm bakery bun.
Footlong Quarter Pound Coney
A grilled hot dog topped with warm chili and melty cheddar cheese served in a soft, warm bakery bun.
Corn Dog
A delicious hot dog surrounded in sweet corn batter and fried to a crispy golden brown.

Kids Meals
Jr. Burger
A juicy, 100% pure beef patty, and crinkle-cut pickles with your choice of mustard, mayo or ketchup.
Corn Dog
A delicious hot dog surrounded in sweet corn batter and fried to a crispy golden brown.
Beef Hot Dog
It's made with 100% pure beef that's grilled to perfection and served in a soft, warm bakery bun.
Grilled Cheese
Two thick slices of Texas Toast with classic melted American cheese.

Snacks & Sides
Tots
Pop some of these crispy little potato pieces in your mouth and you'll never think of a spud the same way again.
Fries
Made from Whole Russet Potatoes, the new Natural-Cut, ‘skin-on’ fry brings more crispy crunch to deliver an all new taste sensation.
Hand Made Onion Rings
There's really nothing better than SONIC's crispy, handmade onion rings
Mozzarella Sticks
Melty, real mozzarella cheese, breaded and fried to perfection. Dunking in a side dipping cup of creamy marinara sauce is a must.
Chili Cheese Fries
Crispy, golden brown sticks of potato goodness. Get 'em with your combo, or on their own smothered with warm, chili and cheese.
Chili Cheese Tots
Crispy, golden brown tots smothered with warm, chili and cheese. Get 'em with your combo or on their own!

Drinks
POWERADE® Mountain Berry Blast® Slush
A delicious, slushy mixture of crushed ice and POWERADE® Mountain Blast® flavor.
Green Apple Slush
A delicious, slushy mixture of crushed ice and green apple flavor.
Blue Coconut Slush
A delicious, slushy mixture of crushed ice and blue coconut flavor.
Cherry Slush
A delicious, slushy mixture of crushed ice and cherry flavor.
Grape Slush
A delicious, slushy mixture of crushed ice and grape flavor.
Orange Slush
A delicious, slushy mixture of crushed ice and orange flavor.
Watermelon Slush
A delicious, slushy mixture of crushed ice and watermelon flavor.
Blue Raspberry Slush
A delicious, slushy mixture of crushed ice and blue raspberry flavor.
Minute Maid® Cranberry Juice Slush
Cold, icy Minute Maid®Cranberry* Juice.
Strawberry Real Fruit Slush
Real strawberries in an icy strawberry slush.
Blue Raspberry with Rainbow Candy
A delicious, slushy mixture of crushed ice and blue raspberry flavor with the added awesomeness of Rainbow Candy
Grape Slush with Rainbow Candy
A delicious, slushy mixture of crushed ice and grape flavor with the added awesomeness of Rainbow Candy
Watermelon Slush with Rainbow Candy
A delicious, slushy mixture of crushed ice and watermelon flavor with the added awesomeness of Rainbow Candy
Green Apple Slush with Rainbow Candy
A delicious, slushy mixture of crushed ice and green apple flavor with the added awesomeness of Rainbow Candy
Cherry Slush with Rainbow Candy
A delicious, slushy mixture of crushed ice and cherry flavor with the added awesomeness of Rainbow Candy
Green Apple with JOLLY RANCHER® Hard Candy
A delicious, slushy mixture of crushed ice and green apple flavor with the added awesomeness of JOLLY RANCHER® Candy.
Blue Coconut with Popping Candy
A delicious, slushy mixture of crushed ice and blue coconut flavor with the added awesomeness of Popping Candy.
Cherry with JOLLY RANCHER® Hard Candy
A delicious, slushy mixture of crushed ice and cherry flavor with the added awesomeness of JOLLY RANCHER® Candy.
Limeade
Real, fresh-squeezed limes with our signature classic limeade.
Strawberry Limeade
Real, fresh-squeezed lime with a touch of strawberry sweetness.
Cranberry Limeade
Real, fresh-squeezed lime with a touch of cranberry* sweetness.
Cherry Limeade
Real, fresh-squeezed lime complemented with the perfect amount of cherry sweetness.
Diet Limeade
Real, fresh-squeezed limes with our low-cal diet lime limeade.
Diet Cherry Limeade
Real, fresh-squeezed lime with a touch of low-cal diet cherry** sweetness.
Ocean Water®
It is blue, with a tangy flavor and a hint of coconut.
Mango Lemonade
Perfectly sweet and tart all-natural lemonade made with real lemons and mango flavor.
Grape Lemonade
Perfectly sweet and tart all-natural lemonade made with real lemons and grape goodness.
Peach Lemonade
Perfectly sweet and tart all-natural lemonade made with peach flavor.
Strawberry Lemonade
Perfectly sweet and tart lemonade made with real lemons and the sweet strawberry flavor from real fruit.
Cherry Lemonade
Perfectly sweet and tart all-natural lemonade made with cherry flavor.
Blue Raspberry Lemonade
Perfectly sweet and tart lemonade made with real lemons with a touch of blue raspberry sweetness.
All-Natural Lemonade
Nothing beats sitting in the driver's seat with an ice-cold, all natural Lemonade in your hand.
Frozen Classic Lemonade
Classic lemonade now frozen to perfection.
Frozen Strawberry Lemonade
Lemonade frozen to perfection with a touch of strawberry flavor from real fruit.
Frozen Blue Raspberry Lemonade
Lemonade frozen to perfection with a touch of blue raspberry deliciousness.
Frozen Cherry Lemonade
Lemonade frozen to perfection with a touch of cherry flavor.
Frozen Classic Limeade
Your favorite classic limeade made frozen.
Frozen Cherry Limeade
Your favorite classic limeade made frozen with a touch of cherry flavor.
Frozen Grape Limeade
Your favorite classic limeade made frozen with a touch of grape deliciousness.
COCA-COLA®
Nothing beats sitting in the driver's seat with an ice-cold Coca-Cola® drink in your hand.
DIET COKE®
Nothing beats sitting in the driver's seat with an ice-cold Diet Coke® drink in your hand.
COCA-COLA® ZERO SUGAR
Nothing beats sitting in the driver's seat with an ice-cold Coke® Zero drink in your hand.
DR PEPPER®
Nothing beats sitting in the driver's seat with an ice-cold Dr Pepper® drink in your hand.
DIET DR PEPPER®
Nothing beats sitting in the driver's seat with an ice-cold Diet Dr Pepper® drink in your hand.
BARQ'S® Root Beer
Nothing beats sitting in the driver's seat with an ice-cold Barq's®Root Beer in your hand.
SPRITE®
Nothing beats sitting in the driver's seat with an ice-cold Sprite® drink in your hand.
SPRITE ZERO®
Nothing beats sitting in the driver's seat with an ice-cold Sprite Zero ® drink in your hand.
Hi-C® Fruit Punch
Nothing beats sitting in the driver's seat with an ice-cold Hi-C® Fruit Punch in your hand.
POWERADE®
Nothing beats sitting in the driver's seat with an ice-cold POWERADE® Mountain Blast® drink in your hand.
FANTA® Orange
Nothing beats sitting in the driver's seat with an ice-cold Fanta® Orange drink in your hand.
Fresh Brewed Unsweet Tea
Freshly brewed iced tea. Try it with any of our five new flavor mix-ins, all sugar free and sweetened with Splenda®: peach, mango, raspberry, and blackberry.
Fresh Brewed Sweet Tea
Freshly brewed iced tea. Try it with any of our five new flavor mix-ins, all sugar free and sweetened with Splenda®: peach, mango, raspberry, and blackberry.
Sweet Green Tea
Sweet Green Tea has joined our famous tea lineup. Also joining the flavor line up are five new flavor mix-ins, all sugar free and sweetened with Splenda®: peach, mango, raspberry, and blackberry.
Diet Green Tea
Diet Green Iced Tea sweetened with Splenda® has joined our famous tea lineup. Also joining the flavor line up are five new flavor mix-ins, all sugar free and sweetened with Splenda®: peach, mango, raspberry, and blackberry.
Green Mountain Coffee
Made exclusively from 100 percent Arabica beans and brewed to perfection.
Iced Green Mountain Coffee® with Chocolate
Full flavored, cold and creamy. Made exclusively from 100 percent Arabica beans and rich Chocolate flavor.
Iced Green Mountain Coffee® with Praline Pecan
Full flavored, cold and creamy. Made exclusively from 100 percent Arabica beans and Praline Pecan flavor.
Iced Green Mountain Coffee® with French Vanilla
Full flavored, cold and creamy. Made exclusively from 100 percent Arabica beans and French Vanilla flavor.
Minute Maid® Orange Juice
Who doesn't like a tall cup of MINUTE MAID® OJ in the morning? It's rich in vitamin C and that great orange-y taste.
Minute Maid® 100% Apple Juice Box
Get the best of both worlds with MINUTE MAID® 100% Apple Juice.

Sonic Drive-In Details

Service options
Outdoor seating
No-contact delivery
Delivery
Takeaway
Dine-in

Popular for
Breakfast
Lunch
Dinner
Solo dining

Accessibility
Wheelchair-accessible car park

Offerings
Late-night food
Quick bite

Dining options
Breakfast
Lunch
Dinner
Dessert
Seating
Table service

Atmosphere
Casual

Payments
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
Kids' menu

Parking
Free of charge street parking
Free parking lot
Parking

Pets
Dogs allowed outside

Sonic Drive-In Photos

Sonic Drive-In Location

Sonic Drive-In

Ohio Delaware County Columbus Polaris Gemini Place

1031 Gemini Pl, Columbus, OH 43240, USA

Sonic Drive-In Reviews

An average rating of ★3.8 from 1359 user reviews.

shakesslushietotscar hopchililimeadecorn dogshappy hourconey dogsmozzarella sticks

★ 5★ 4★ 3★ 2★ 1

First, the staff is always super, genuinely nice!! Their smiles and sincerity will surely brighten your day!! 💯😁 Thanks so much for being consistent with that!The drinks are always refreshing and tasty and the food is always hot! I really appreciate their service there!! Thanks so much!!
July 16 · Genea
I am absolutely appalled. Not only did we wait well over 10-15 minutes for our order but when we finally got our order it was completely wrong. We were missing a proper Burger from our order which they gave us a burger that we didn't even order in place of that. And honestly the customer service is just piss poor. I called them over five times and only once did they answer. The employee on the other line seemed highly incompetent even though I asked her for the manager's name multiple times. I had to yell. Excuse me to get her to even reply to me on the phone again. I just don't even know how to describe this experience. Other than this is the absolute worst experience I've ever had at any eating establishment. They refuse to give us a refund. I will be adding pictures of this sloppy looking atrocious burger that they gave us instead of the one that we actually ordered, which had two bottom buns instead of one of each. I would not recommend this Sonic to anyone.
April 25 · Kelsey Musard (Max)
I’m not a huge fan of sonic, but my little family is. I do like the pretzels and chilli cheese tots. We pulled up to the side and ordered. Unsure who the lady was {Hispanic possibly} she helped us. She was really sweet. Our order was wrong and she helped fix it with no issues. We were gonna leave but decided to give her a tip. So asked for her to come back out. May not have been much but I still gave it to her. We work so hard nowadays and sometimes don’t feel appreciated. I work at a place where people treat me like crap daily. So I try to show as much respect and gratitude as possible. Thank you for being patient and kind and working as hard as you do.
June 23 · Sunshine Howell
How are you going to get rid of the quarter pound double cheeseburger? I won't be eating at sonic anymore now. I'll just eat at home, it's healthier and cheaper anyway.
June 06 · Taylor Tedrick
BEWARE OF THE SONIC APP AND THIS STORE!! Apparently the app isn’t made by or controlled by Sonic so restaurants have no control over orders placed through the app. IT’S THE SONIC APP!! HOW DOES THAT HAPPEN?!?! I placed an order through the app, but the store lost power and apparently never got it and refused to make my order because they “would be short in the POS”. I had receipts and my card was charged and they refused to make the food and couldn’t do anything about canceling the order and you can’t cancel an order through the app. This is when you as a manager take the short to fix an error your company made! Otherwise it’s just straight up theft. It was the manager that denied making the food or giving a refund so she absolutely could have, but decided not to. TERRIBLE customer service and even worse app!
July 21 · Ryan Stutzman