A Guide to Subway on Morse Road in Columbus, OH

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For residents of Columbus, Ohio, a quick and convenient meal often means a trip to a local sandwich shop. Among the many options available, Subway remains a well-known name, with a location at 2811 Morse Road serving the community. This article is crafted for local users, offering a comprehensive and balanced look at this particular Subway. We aim to provide clear, engaging, and factual information about its location, services, and what you can expect from a visit. Our goal is to help you make an informed decision, whether you're a long-time customer or just looking for a new place to grab a bite.

Subway has built its brand on the concept of fresh, customizable sandwiches, allowing each customer to build their own unique meal from a wide array of ingredients. The location on Morse Road operates under this same model, offering a menu of subs, salads, and wraps that can be tailored to individual tastes. While the brand is popular for its straightforward approach to fast food, customer experiences can sometimes vary. A key theme in recent reviews is the contrast between experiences, from a perfectly executed DoorDash order to a disappointing in-person visit. These diverse accounts highlight the importance of understanding the full picture before you go.

The location of this Subway is a significant advantage for those in the Columbus area. Situated at 2811 Morse Road, Columbus, OH 43231, it is positioned in a bustling commercial and residential hub. This placement makes it easily accessible for a wide range of locals, including those commuting, running errands, or simply living nearby. Morse Road is a major thoroughfare, and the restaurant is conveniently located near other businesses, which makes it a simple and quick stop. The area is well-connected by local roads and is also served by public transportation, ensuring that a broad audience can access its services with ease.

The accessibility of this particular Subway is one of its main draws. Whether you're grabbing a lunch to go, picking up dinner for the family, or ordering a late-night meal, the location's convenience is a major benefit. For a community that values efficiency and ease of access, a centrally located spot like this is a valuable resource. It's a place that can be easily incorporated into your daily routine, providing a reliable option for a quick and customizable meal.

The Subway at 2811 Morse Road offers a variety of services to cater to its customer base, with a focus on convenience and flexibility.

In-Store Ordering: The traditional Subway experience involves walking up to the counter and having your sandwich prepared to your exact specifications. This service remains a core part of the business model, allowing for complete customization and interaction with the staff.
Takeout: For customers on a tight schedule, placing an order to go is a popular and efficient choice. The counter staff can quickly prepare your food and package it for easy transport, allowing you to get back to your day without delay.
Delivery: The restaurant partners with popular delivery services like DoorDash, Seamless, and Uber Eats, making it easy to have your order brought directly to your home or office. One customer review specifically highlighted a positive late-night DoorDash experience, noting the care taken by the staff to ensure the order arrived "in perfect condition."
Online and App Ordering: Subway’s own app and website provide a streamlined way to order. Customers can build their sandwich virtually, pay in advance, and then simply pick it up at the store. This feature is designed to save time and make the ordering process even more efficient.
Catering: For larger gatherings, the location offers catering services, including sandwich platters and party subs. This is an excellent option for office meetings, family parties, or other events where a variety of fresh, customizable food is needed.

This Subway location, like the brand as a whole, has several features that appeal to its customers, though some experiences may vary.

Customizable Menu: The ability to build a sandwich exactly how you want it is a major highlight. With a wide selection of breads, meats, cheeses, vegetables, and sauces, customers can create a meal that perfectly fits their preferences.
Fresh Ingredients: The visual display of fresh vegetables is a key part of the Subway experience, and the brand is known for its commitment to using fresh ingredients in its products.
Value-Oriented Pricing: Subway is often seen as an affordable option for a satisfying meal. The various menu items and daily deals make it a good choice for those on a budget.
Consistent Delivery Service: While in-store experiences can be mixed, the positive review about a late-night DoorDash order highlights that the staff can, and do, take great care in preparing orders for delivery, ensuring they arrive in "perfect condition."

For those who want to visit or contact this specific Subway location, here is the essential information.

Address: 2811 Morse Rd, Columbus, OH 43231, USA

Phone: (614) 414-7827

You can use this phone number for general inquiries or to place a takeout order. It is worth noting the customer review that mentioned a negative in-store experience with a staff member and coupon denial. While this is a single account, it’s a reminder that individual experiences can vary and that it’s always a good idea to speak with management if a problem arises.

In conclusion, the Subway at 2811 Morse Road is a convenient and generally reliable option for the residents of Columbus, Ohio. Its excellent location, coupled with a wide array of services like in-store ordering, takeout, and delivery, makes it a suitable choice for a variety of needs. While a customer review highlighted a negative in-store experience, another review praised the quality of their delivered order and the ownership, suggesting that the store has a dedicated team. This balance of feedback is helpful for a local user to understand that like any business, individual experiences can differ. For those in the community seeking a fast, customizable, and affordable meal, this Subway location provides a dependable solution that, when at its best, delivers on the brand's promise of fresh and satisfying food.

Subway Location

Subway

Ohio Franklin County Columbus Hyde Park Morse Road

2811 Morse Rd, Columbus, OH 43231, USA

Subway Reviews

Subject: Disappointing Experience at Subway – Poor Service and Coupon DenialYesterday, I stopped by Subway to grab a Club sandwich, but unfortunately, I had one of the worst customer service experiences I’ve had at a food establishment in years.The young man behind the counter was wearing an earpiece and appeared to be speaking in a different language to someone else while simultaneously trying to assist me and two other customers. He seemed distracted, distant, and disengaged—no eye contact, no greeting, no smile. It felt like his only goal was to rush us in and out.When I politely asked for extra spinach on my sandwich and said I’d be happy to pay for it, his response was rude and unkind. To make matters worse, when I presented a valid Subway coupon, he refused to accept it for the Club sandwich. However, the coupon clearly stated that it excludes only wraps, The Beast, and the Garlic Roast Beef—not Club sandwiches. Had I seen otherwise, I would not have ordered it.Frustrated and disappointed, I chose not to pay for the sandwich and left empty-handed. It’s disheartening to see a business prioritize saving a couple of dollars over offering a welcoming and respectful customer experience.I’m sharing this so others can be aware of the poor service at this particular location. I truly hope management takes this feedback seriously and retrains their staff on basic customer service and honoring clearly printed offers.
Jul 29, 2025 · Sharii lynn
I’m usually not one to leave reviews, but I used to work at this location and I love the owner. I ordered a DoorDash late at night and it got to me in perfect condition. Everything was so perfect and most of the time with DoorDash. it’s pretty questionable so the fact that the staff was able to make that happen shows that the magic is still alive within the store. ❣️
May 22, 2025 · Courtney Pearson
The absolute worst Subway in Columbus customer service is horrible the staff basically don’t wanna be there at all iv’e been there once when the store should be open and has the open sign on and the guy was outside in his car sitting and once i tried to use the drive thru screen that didn’t work pressed the help button no one answered and when i walked in ad asked if it was working because i pressed and waited the girl didn’t respond to that evenI went there multiple times but never again
Jun 05, 2025 · Shireen Alqazzaz
Everytime I come they close before closing time at 10:30, would not show menu & very disrespectful, horrible customer service. Said he was in bathroom for 20 min.
Mar 26, 2025 · Naomi Henry
The owner will try to persuade you very heavily to buy soup and if you say no he will give you attitude the rest of the time you are there. I tried to use an official coupon cut out of the subway coupon newspaper insert and was told: “I don’t accept coupons, I make no money”. He also skimps on the amount of vegetables that you get on top. Over the past two days, he has been towing teachers and parents of the elementary school next door from his unused back parking lot to be petty. I’m never going here again. The sub was fine except for the lack of vegetables.
Dec 13, 2024 · S Nichols