LENWICH Introduce
In a city that moves as fast as New York, finding a reliable spot for a quick, delicious, and satisfying meal is a true necessity. LENWICH, a staple in the city's sandwich scene, has built a loyal following by delivering exactly that. More than just a simple sandwich shop, LENWICH is a modern deli that elevates the classic New York sandwich with fresh, high-quality ingredients and a commitment to craftsmanship. Whether you're a local rushing to a meeting or a tourist exploring the city, LENWICH offers a diverse menu that caters to all tastes, making it a perfect destination for breakfast, lunch, or a quick bite on the go.
Since its inception, LENWICH has focused on a simple philosophy: "a sandwich is more than just a meal—it’s a masterpiece of flavor and craftsmanship." This dedication is evident in every item they prepare. The atmosphere is casual and designed for efficiency, with a self-service counter and a clear view of how your food is made. This transparency and the freshness of the ingredients on display contribute to a sense of trust and quality. While some may find the service direct, it's a reflection of the fast-paced New York deli culture—the focus is on getting you a great sandwich, quickly. Customers praise the generous portions, the delicious bread, and the vast selection of customizable options, ensuring every visit is a personalized culinary experience.
The LENWICH location at 792 Lexington Ave, New York, NY 10065, USA, places it in a prime spot in the Midtown East neighborhood. The shop is easily accessible, surrounded by offices, residences, and attractions, making it an ideal destination for a midday meal. For those with mobility needs, the entrance is wheelchair accessible. The layout is designed for convenience, with a few tables for dine-in customers who wish to enjoy their food on-site. For those on the move, takeout and delivery services are readily available. The central location also makes it convenient for ordering catering for business meetings or events in the area. The atmosphere is bustling and reflects the energy of the city, perfect for grabbing a quick, delicious meal without a long wait.
LENWICH offers a comprehensive range of services designed to meet the demands of its New York clientele. The primary service options are dine-in, takeout, and delivery, providing flexibility for any schedule. The shop is popular for its breakfast and lunch offerings, making it a go-to for daily meals. For larger groups or events, LENWICH provides extensive catering services, with specialized packages for sandwiches, salads, and breakfast platters. The menu includes a variety of healthy options, comfort food, and quick bites, ensuring there is something for everyone. The shop is also good for kids and accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, for a seamless transaction.
- Service Options: Offers flexible dining with dine-in, takeout, and delivery services.
- Catering: Provides comprehensive catering packages for business and private events.
- Dining Convenience: A popular spot for breakfast and lunch, perfect for solo diners.
- Payment & Accessibility: Accepts credit cards, debit cards, and NFC mobile payments, with a wheelchair-accessible entrance.
- Dietary Offerings: A diverse menu with healthy, quick, and comforting food options.
The features and highlights of LENWICH are centered around its dedication to quality and variety. The menu is impressive, with a "Build Your Own Sandwich" option that allows customers to create their perfect meal from a wide range of meats, cheeses, veggies, and dressings. The salads are another major highlight, with options like the Mexicool Salad and Cobb Salad, which are known for their fresh ingredients and generous portions. The shop’s signature sandwiches, like the "Lenwich" with hot pastrami and corned beef, are a testament to their commitment to classic deli flavors. The breakfast menu is also a standout, offering everything from a simple "Breakfast Sandwich" to "Custom Omelettes" and "Breakfast Wraps." Customers often praise the quality of the bread, with the 7-grain bread being a particular favorite. The focus on fresh ingredients, from the meats to the vegetables, makes every sandwich and salad a flavorful experience. Furthermore, the shop's quick service is a key highlight, ensuring minimal wait times even during peak hours.
- Customization: The "Build Your Own" options for both sandwiches and salads allow for a personalized meal.
- Fresh Ingredients: All food is prepared on the spot with visibly fresh ingredients.
- Signature Dishes: Known for its standout sandwiches like the "Lenwich" and other specialty items like the "Veggie'wich" and "Chimichurri" steak sandwich.
- Varied Menu: The menu goes beyond sandwiches to include an extensive breakfast selection, grain bowls, and a variety of hot and cold beverages.
- Efficient Service: The fast and efficient service is a significant advantage for busy New Yorkers.
When it comes to deciding what to order at LENWICH, there are many excellent choices. For a hearty and classic New York experience, the signature "Lenwich" or the "Steak'wich" are highly recommended. Those looking for a lighter, healthier option will appreciate the "Veggie'wich" or the "Chicken Mojo" grain bowl. Many regulars also praise the breakfast sandwiches and platters, which are a step above typical fast-food breakfast options. For salad lovers, the "Cobb Salad" is a satisfying and fresh choice. It is worth noting that while some customers mention a need for more spice or flavor kick, this is easily remedied with the wide array of available sauces and add-ons. The generous portions and reasonable prices for the quality and location make LENWICH a great value. It is a place that delivers on its promise of a quick, tasty, and satisfying meal, making it a favorite for locals seeking a reliable go-to for their daily sustenance. The combination of classic deli offerings, a fresh approach, and a focus on customer convenience makes LENWICH a worthy choice for anyone in the area.
For more information or to place an order, you can contact LENWICH at the following details:
Address: 792 Lexington Ave, New York, NY 10065, USA
Phone: (646) 649-5594
LENWICH Food & drink
Grain Bowl
- Chicken Mojo $16.78
Super grains with grilled chicken, baby spinach, black bean, corn, red cabbage, cucumber salsa. Recommended with mojo sauce
- In The Wild $16.78
Super grains, grilled chicken, kale, apple, dried cranberry, almond, chick pea, fresh mozzarella. Recommended with Balsamic Vinaigrette
Breakfast Platter & Omelettes
- Custom Omelette $7.20
- Western Omelette $11.40
Two eggs with black forest ham, red onion and bell peppers
- Spanish Omelette $11.40
Two eggs with bacon, cheddar, bell peppers and onion
- Breakfast Platter $7.20
Two eggs, homefries and toast
Build Your Own Sandwich
- AVOCADO $8.40
- SMOKED TURKEY $11.74
- GRILLED STEAK $12.94
- GENOA SALAMI $11.74
- TURKEY $11.74
- VIRGINIA HAM $11.74
- CHICKEN CUTLET $12.94
- HUMMUS $8.40
- HAM $11.74
- CHICKEN SALAD $11.74
- TUNA SALAD $11.74
- HONEY TURKEY $11.74
- BLT $10.18
- CRACKED PEPPER TURKEY $11.74
- BLACK FOREST HAM $11.74
- GRILLED CHICKEN $12.94
Catering - Sandwich Packages
- Wholesome Lunch $236.00
Assortment of New York classic sandwiches, 1 Side option
- New York Classic $204.00
Assortment of our New York classic sandwiches. 1 side option.
- Signature Sandwiches $151.60
Assortment of our signature New York classic sandwiches.
- Ultimate Lunch $306.00
Assortment of New York classic sandwiches, 4 Side options
- Boardroom Favorites $282.00
An assortment of our New York classic sandwiches served with a choice of greens, a choice of pasta, and a sweet tray or fruit salad.
Catering - Sandwich Packages
- Greek Salad $10.25
- Tomato & Avocado $9.25
- Cavatappi Pasta Salad $9.25
- Roasted Corn Salad $9.25
- Caesar Salad $9.25
- Fruit Salad $8.25
- Autumn Salad $10.25
- Teriyaki Chicken & Broccoli $9.25
- Garden Salad $9.25
- Tomato & Mozzarella $9.25
- Penne Pesto $9.25
- Fiesta Salad $9.25
- Potato Salad $9.25
- Tuna Shell Pasta $9.25
- Cookie & Brownie Tray $9.25
- Spring Salad $10.25
- Cheese Tortellini $9.25
- Sweet Tooth Platter $9.25
Catering - Breakfast Boxed
- Box 3 $124.00
Fresh fruit salad served with low-fat yogurt and a bagel with spreads.
- Box 1 $100.00
Fresh fruit salad served with low-fat yogurt and a yogurt muffin.
- Box 2 $116.00
Two hard boiled eggs served with fresh fruit salad, multi-grain bread, and peanut butter spread.
Lays Brand & Other Chips
- Sunchip Original $2.38
None
- Lays Baked $2.38
None
- Doritos Cool Ranch $2.38
None
- Lays Classic $2.38
None
- Sunchip Cheddar $2.38
None
- Lays Sour Cream & Onion $2.38
None
- Lays BBQ $2.38
None
- Doritos Nacho $2.38
None
Veggie
- Caprese $16.78
Fresh mozzarella cheese, roasted red peppers, tomato, basil, capers & sundried tomato pesto
- Veggie'wich $16.78
Avocado, green leaf lettuce, tomato, carrot, cucumber, alfalfa sprouts, shredded red cabbage, sweet peppers and honey mustard
Catering - Kick Starters
- Fresh Fruit Salad $74.00
Serves a minimum of 8 people. Honeydew, cantaloupe, pineapple, kiwi, & strawberries.
- Sliced Fruit Platter $82.00
Serves a minimum of 8 people.
- Yogurt Parfaits $58.00
Serves a minimum of 10 people. Fruit, granola & low-fat yogurt.
- Homemade Oatmeal $66.00
Serves a minimum of 8 people. Creamy homestyle or maple apple, Brown sugar, raisins & honey available.
Catering - Beverages
- Ice Tea $38.00
Choose from regular coffee, decaf coffee, hazelnut coffee, or brewed iced tea.
- Box Of Tea $33.25
- Tropicana OJ $30.00
- Fresh Squeezed OJ $38.00
8 oz fresh squeezed juice from seasonal oranges
- Box Of Coffee $33.25
Serves 8-10 people. 96 oz box of regular, decaf or hazelnut.
- Ice Coffee $38.00
Choose from regular coffee, decaf coffee, hazelnut coffee, or brewed iced tea.
Oatmeal
- Oatmeal $4.50
None
Beef Sandwich
- Big Daddy $16.78
Grilled steak, avocado, melted fresh mozzarella, crispy onion, roasted red peppers & sriracha
- Steak'wich $16.78
Grilled steak, melted provolone cheese, sauteed peppers & onions
- Lenwich $16.78
Hot pastrami, corned beef, melted swiss, coleslaw & thousand island
- Chimichurri $16.78
Grilled steak, chimichurri sauce, pico de gallo and jalapeno monterey jack cheese
Iced Coffee & Tea
- Iced Mocha $6.90
- Fresh Iced Tea $4.50
None
- Iced Coffee $4.50
- Iced Americano $5.40
- Iced Latte $6.30
Salads
- Garden Salad $11.38
Romaine lettuce, kalamata olives, carrot, cucumber, mixed peppers, red cabbage & tomato. Recommended with balsamic vinaigrette.
- Mexicool Salad $16.18
Field Greens and Romaine with Grilled Chicken, Grape Tomatoes, Red Onions, Avocado and Tortilla Chips. Recommended with Cilantro Lime Pesto dressing.
- Kale Caesar Salad $14.98
Kale, grilled chicken, grape tomatoes, parmesan cheese, croutons. Recommended with caesar dressing.
- Jurassic Salad $16.18
Field greens, grilled chicken, dried cranberry, chopped apple, walnuts, sunflower seeds. Recommended with lemon juice & olive oil.
- Caesar Salad $10.78
Romaine lettuce, parmesan cheese and croutons. Recommended with Caesar dressing.
- Crispy Tofu $16.78
Crispy spicy tofu, mixed greens, sunflower seeds, dried cranberries, apple, cucumber, red cabbage and carrot Dressing: Soy garlic vinaigrette
- Greek Salad $13.18
Romaine lettuce, kalamata olives, carrot, cucumber, mixed peppers, red cabbage, tomato & feta cheese. Recommended with greek yogurt.
- Cobb Salad $19.18
Romaine lettuce, grilled chicken, avocado, bacon bits, crumbled bleu cheese, cucumber, hard boiled egg & tomato. Recommended with ranch dressing.
- Mango Tango $19.18
Romaine, Tomato Cabbage, Cucumber, Mango, Pickled Onion, Almond, Carrot, Chicken Cutlet
Catering - Pasta Salad
- Tuna Shell Pasta $74.00
Shell pasta and tuna salad with celery.
- Cavatappi Salad $74.00
Sundried tomato pesto, olives, artichoke hearts, fresh basil and cherry tomatoes.
- Tortellini $74.00
Cheese tortellini in olive oil sauce with parmesan cheese.
- Penne Pesto With Sun-Dried Tomatoes $74.00
Penne pasta with pesto sauce & sun-dried tomatoes.
Bottled Water
- Smart Water 20 Oz Small $3.60
None
- Smart Water 33.8 Oz Large $4.80
None
- Lenwich 33.8 Oz Large Water $4.20
None
- Lenwich 16.9 Oz Small Water $2.40
None
Sweets & Fruits
- Jumbo Oatmeal Raisin $4.20
None
- Jumbo Black & White $4.20
None
- Jumbo Chocolate Chip $4.20
None
- Banana $1.20
None
- Fruit Mix $6.00
None
Catering - Finishing Touches (Chips)
- Pretzels $23.60
- Individual Bags Of Assorted Chips $20.00
- Individual Bags Of Kettle Cooked Chips $23.60
- Bowl ‘O Chips $23.60
Chicken
- Parmigiana $16.78
Breaded chicken cutlet with melted fresh mozzarella cheese & special parmigiana sauce
- Chicken Cheddar $16.78
Breaded chicken cutlet with melted cheddar cheese, crispy bacon, lettuce & tomato
- Buffalo $16.78
Breaded chicken cutlet with melted crumbled bleu cheese, spicy buffalo sauce & green leaf lettuce
- Caesar Wrap $16.78
Grilled chicken breast with parmesan cheese, romaine lettuce, croutons and caesar dressing
- Chickavo $16.78
Grilled chicken breast with avocado, roasted red peppers, mesclun & ranch dressing
- Picante Caesar $16.78
Grilled chicken breast with parmesan cheese, romaine lettuce, croutons, jalapeno and picante caesar dressing
- Jimmy T $16.78
Chicken cutlet with melted mozzarella cheese, grilled onions, sweet peppers and honey mustard
Build Your Own Salad
- Make Your Own Salad $8.40
Snapple
- Snapple Peach $3.60
None
- Snapple Lemon Zero Sugar $3.60
None
- Snapple Lemon $3.60
None
- Snapple Raspberry $3.60
None
- Snapple Peach Zero Sugar $3.60
None
- Snapple Half & Half Lemonade $3.60
None
Hot Coffee & Tea
- Herbal Tea $3.90
None
- Cafe Au Lait $4.20
- Latte $5.40
- Espresso $3.30
- Cappuccino $5.40
- Coffee $3.60
- Americano $4.50
- Lipton $3.00
- Mocha $6.00
Fish
- Tuna Pesto $16.78
Tuna salad, arugula, avocado, pickled onion, balsamic vinegar and pesto
- Tuna Dijon $16.78
Tuna salad, carrot, cucumber, alfalfa sprouts, tomato & dijon mustard
- Fish'wich $16.78
Crispy cod filet, coleslaw, kettle chips, pickle, lettuce, tomato & tartar sauce
Catering - Dessert
- Sweet Tooth Platter $74.00
Assorted gourmet cookies, brownies, pastries.
- Cookie & Brownie Platter $74.00
- Cupcakes $74.00
This item requires over 48 hour notice.
Catering - Hors D'Oeuvre
- Antipasto Platter $157.50
Variety of gourmet imported & domestic cheeses, Genoa salami, prosciutto, and capicola, olives, artichoke hearts, roasted red peppers served with crackers.
- Crudité Platter $95.00
Mix of fresh cut julienne vegetables, ranch dipping sauce.
- Fresh Fruit Salad $82.50
Honeydew, cantaloupe, pineapple, kiwi, and strawberries.
- Cheese And Cracker Platter $132.50
Imported and domestic cheeses, gourmet crackers.
- Hummus & Pita Platter $102.50
Includes celery & carrot sticks.
- Antojitos $135.00
Tortilla chips, pico de gallo, guacamole.
- Sliced Fruit Platter $92.50
Breakfast Sandwich
- Breakfast Sandwich $4.50
- Nova & Tomato $16.78
None
Breakfast Wraps
- Turkey Belt $9.58
Eggs or egg white, turkey bacon, lettuce and sliced tomato in a wrap
- Athens Wrap $9.58
Eggs or egg white, spinach, feta, tomato and turkey in a wrap
- Egg White Delight $9.58
Egg whites, avocado, cucumber, kale and muenster in a wrap
- Pastrami Hash $9.58
Eggs or egg white, grilled pastrami, home fries and ketchup in a wrap
Catering - Lunch Boxes
- Box 1 $191.60
One of our new york classic sandwiches, bag of chips, cookie or brownie.
- Box 3 $28.50
One of our New York classic sandwiches, bag of chips, salad, cookie or brownie.
- Box 2 $206.00
One of our New York classic sandwiches, bag of chips and salad. Garden salad, caesar salad, fruit salad, tomato & mozzarella are our top picks for our lunch box!. Side salads must be the same for each box.
Catering - Gourmet Salad
- Teriyaki Grilled Chicken & Broccoli $74.00
Grilled chicken, broccoli, and bell peppers marinated in teriyaki sauce.
- Homemade Potato $74.00
- Roasted Corn Salad $74.00
Black beans, bell peppers, avocado, scallions & ranch dressing.
- Tomato With Avocado $74.00
Drizzled with a light Italian dressing.
- Cherry Tomatoes & Cucumber With Fresh Mozzarella $74.00
Basil & oregano with olive oil.
- Egg Salad $74.00
Cold'wich
- Crack Jack Turkey $16.78
Cracked Pepper Turkey, Turkey Pastrami, Pepper Jack Cheese, Lettuce, Capers, Onion, Tomato and Chipotle Mayo
- Italian $16.78
Genoa salami and capicola with provolone cheese, lettuce, tomato, onion, hot peppers, oil and vinegar
- Turkey Brie $16.78
Smoked turkey, brie, dried cranberry, green apple, mixed greens & low fat honey mustard
- Farmhouse $16.78
Chicken salad with dried cranberry, cucumber, shredded red cabbage, green leaf lettuce & tomato
- Emma's $16.78
Smoked ham and smoked turkey with swiss cheese, coleslaw and thousand island
Catering - Entree Salad
- Cobb Salad $138.00
Grilled chicken, crumbled bleu cheese, crispy bacon, avocado, sliced egg & tomatoes on a bed of romaine lettuce.
- Chef Salad $138.00
Pinwheels of ham, turkey, Genoa salami, American cheese, fresh mozzarella, bell peppers, tomatoes, black olives, carrots, cucumbers & hard boiled eggs, on bed of romaine lettuce.
Catering - Eggcellent Choices
- Egg Breakfast Platters $130.00
Served with scrambled eggs, bacon, turkey bacon, sausage & ham, home fries and toast.
- Egg Sandwiches $87.60
Choice of bacon, turkey bacon, sausage or ham & cheese. Add wrap for an additional cost.
Bagel
- Bagel $2.10
Muffins
- Marble Crunch $3.90
- Double Chocolate Chip $3.90
- Cranberry Orange Muffin $3.90
- Banana Walnut $3.90
- Corn Muffin $3.90
None
- Bran Muffin $3.90
None
- Cappuccino Muffin $3.90
- Banana Chocolate Chip $3.90
None
- French Vanilla Choc Chip $3.90
- Blueberry Crumb $3.90
- Blueberry Muffin $3.90
None
- Berry Blast $3.90
Soup
- Chicken Noodle Soup $5.10
Soda
- Coke $3.60
None
- Fanta Orange $3.60
None
- Gingerale $3.60
None
- Diet Coke $3.60
None
- Coke Zero $3.60
None
- Dr. Pepper $3.60
None
- Sprite $3.60
None
- Diet Dr. Pepper $3.60
None
- Diet Sprite Zero $3.60
None
San Pellegrino
- SP Blood Orange $3.60
None
- SP Lemon $3.60
None
- SP Orange $3.60
None
Catering - Green Salad
- Greek Salad $82.00
Black olives, carrots, cucumbers, green peppers, yellow peppers, red peppers, radish, red cabbage, romaine lettuce, tomato & feta cheese.
- Autumn Salad $82.00
Dried cranberries, sunflower seeds, roasted corn, edamame, walnuts on a bed of arugula.
- Garden Salad $74.00
Black olives, carrots, cucumbers, green peppers, yellow peppers, red peppers, radish, red cabbage, romaine lettuce & tomato.
- Fiesta Salad $82.00
Roasted corn, avocado, black beans, tomato, red onion, cilantro, field greens, and tortilla crisps.
- Spring Salad $82.00
Dried cranberries, grapes, walnuts & crumbled bleu cheese on a bed of mesclun greens.
- Caesar Salad $74.00
Croutons, romaine lettuce & parmesan cheese.
Lunch Sides
- French Fries $5.94
None
- Crazy Blue Fries $8.34
None
- Side Coleslaw $1.80
None
Catering - Rise and Shine
- Novie Platter $255.00
Serves a minimum of 10 people. Gourmet bagels, thin slices of smoked salmon, garnished with tomato, red onion, lemon & capers, regular & flavored cream cheese,
- Fresh Baked Platter $74.00
Serves a minimum of 8 people. Gourmet bagels, breakfast pastries, yogurt muffins, includes cream cheese, butter & jelly.
- Bagel Platter $74.00
Serves a minimum of 8 people. Assorted gourmet bagels, Includes cream cheese, butter & jelly.
Kettle Chips
- Kettle Salt & Vinegar $2.98
None
- Kettle Jalapeno $2.98
None
- Kettle Sea Salt $2.98
None
- Kettle BBQ $2.98
None
Catering - Breakfast Packages
- Good Morning Breakfast $98.00
Served with fresh baked platter, coffee or herbal tea.
- Board Room Breakfast $170.00
Served with fresh baked platter, tropicana (individual pints), fresh fruit salad, coffee or herbal tea.
- Hearty Breakfast $239.60
Served with fresh baked platter, tropicana (individual pints), fresh fruit salad, coffee or herbal tea, egg sandwiches.
- Classic Continental Breakfast $124.00
Served with fresh baked platter, tropicana (individual pints), coffee or herbal tea.
- Fresh Start Breakfast $150.00
Served with fresh baked platter, fresh fruit salad, coffee or herbal tea.
Catering - Finishing Touches (Beverages)
- Bottled Water $22.00
- Snapple $28.00
- 20 Oz. Bottled Soda $28.00
- Canned Soda $22.00
Seltzer
- Seagram's Seltzer $3.60
None
- Perrier $3.60
None
Catering - Eggcellent Choices (Breakfast Wraps)
- Portobello Brie $106.00
Egg whites or eggs, portobello, brie, arugula & sliced tomato.
- Pastrami Hash $106.00
Egg whites or eggs, grilled pastrami, home fries & ketchup.
- Turkey B.E.L.T. $106.00
Egg whites or eggs, turkey bacon, lettuce & sliced tomato.
- Wild Western $106.00
Egg whites or eggs, jalapeno, onion, grilled ham, salsa & sriracha.
- Athens Wrap $106.00
Egg whites or eggs, spinach, feta, tomato & turkey.
- Egg White Delight $106.00
Egg whites, avocado, cucumber, kale & muenster
Juice
- Tropicana Apple Bottle $3.60
None
- Fresh OJ $4.80
None
- Tropicana Orange Bottle $3.60
None
LENWICH Details
Service options
- Delivery
- Takeout
- Dine-in
Popular for
- Breakfast
- Lunch
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
- Comfort food
- Healthy options
- Quick bite
Dining options
- Breakfast
- Lunch
- Catering
- Dessert
- Table service
Atmosphere
- Casual
Crowd
- Locals
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
LENWICH Photos










LENWICH Location
LENWICH Reviews
pricescaesar wrapveggie sandwichcashieringredients
★ 5★ 4★ 3★ 2★ 1I can say its a decent place,they have few tables to dine in. They have self counter and also a cashier which is nice.. you can see in the counter the ingredients of their food,you see how they prepare your food on the spot. Inordered chicken avocado wrap. Its taste good but more better if they can toast/ they have toasted the wrap and additional spice flavor for a small kick.Cashier were busy talking and chitchattingPrice are decent,menu selections were good. Will try to come back next week to try their bowls
June 21 · C M SAll the people in here posting bad reviews for the service were clearly in search of the wrong thing. This is a pickup spot for a sandwich in NYC and that’s exactly what it delivers. Lots of options, fast, and tasty. I got the veggie sandwich and thought it was excellent. The 7 grain bread was delicious.
May 19 · Elena OxI fell in love with Lenwich for their Caesar wraps and stellar customer service that I am normally graced with. However, moving forward, I will never step foot in this location and I don't know if I will ever support Lenwich again! In the past (literally last two weeks) I shopped at this Lenwich location prior and I always spend close to $20-$30. They always give me butter to go with the free bread rolls and told me that this is complimentary.Today, I decided I wanted a muffin with a side of cream cheese. After the outrageous cost of $2 for a little side of cream cheese, I asked them to remove the charge and forget the side of cream cheese. There was an endless array of complimentary bread rolls. I asked for the complimentary butter on the side and Tracy decided to step to the side and whisper to her fellow co-worker, next thing I know, she added a random charge for the butter that is supposed to be complimentary. It wasn't expensive but it was more the principle of why are you charging me for something complimentary?When I asked why I was being charged, she said, "my coworker told me to charge you." After explaining multiple times that I frequent this location and this is abnormal and discriminatory treatment because I've been told numerous times that it is a complimentary treat, I asked to speak to the manager to see if this is a new policy. Rigo came over after chuckling with his staff about the situation. I explained my confusion and told him that this is the first time that I've ever heard of such a thing and he said, "you expect me to give you free bread and free butter, isn't the bread enough?" I was appalled at the audacity of the manager. I told him that this is discrimination and that I am going to report them. I am an African American woman who has supported Lenwich and this is completely disappointing. I guess I didn't spend enough money to qualify for free complimentary butter to go with my complimentary bread roll.I was going to ask for a refund for the muffin, as I no longer wanted to give them a dime of my money. After asking for their names, Rigo stretched his name out on the apron like he was proud to get reported. This customer service is absolutely degrading and Lenwich will never see another dollar from me. Every customer, no matter their skin complexion matters and the fact that I got treated so poorly after being a frequent customer at this location is completely disappointing. NEVER AGAIN!
July 23 · Solange JacquesWildly serviceable food. I’ve never in my life had chewy and stringy chicken salad. But if one needs a sandwich, it will do.
July 07 · Chele HippWow! All the sandwiches prices raised. I just had Lenwitch sandwich. Tastes was same only price changed
June 11 · Gene Kim
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