Long John Silver's | A&W: A Columbus Fast-Food Duo on West Broad Street

Long John Silver's | A&W Photos

Long John Silver's | A&W Introduce

For residents in Columbus, Ohio, looking for a fast-food meal that offers variety, the Long John Silver's | A&W restaurant on West Broad Street is a standout option. This unique co-branded location brings together two classic American fast-food experiences under one roof. The dual menu allows diners to choose between the iconic offerings of Long John Silver's, famous for its golden-battered fish and seafood, and the timeless comfort food of A&W, known for its burgers and signature root beer. This combination is a perfect solution for families or groups with different cravings, as it provides a wide range of options in a single stop. The establishment is recognized for its commitment to providing fresh food and a pleasant customer experience, making it a reliable and convenient choice for locals.

The menu is a highlight of this location, effectively merging the best of both brands. From the Long John Silver's side, you can find beloved seafood items like hand-battered Alaska pollock, crispy shrimp, and hushpuppies. The A&W menu offers its classic burgers, including the Papa Burger, chicken sandwiches, and delicious sides like cheese curds and onion rings. The star of the A&W menu, and a major draw for many patrons, is the root beer, often praised as some of the best they’ve ever had. This fresh-made beverage, especially when served as a root beer float, is a quintessential part of the A&W experience. The ability to mix and match items from both menus, such as pairing fish and fries with a frosty root beer, is a major advantage for customers who enjoy culinary variety.

While the food is a primary attraction, the staff's performance and the quality of service are often noted in customer feedback. A glowing review praised a morning staff member for being "an absolute delight," highlighting her politeness and kindness. This level of positive, personal interaction is a significant feature, especially in a fast-paced environment. However, there can be occasional inconsistencies, as noted in a critical review. A customer expressed disappointment about key items, like root beer floats, being unavailable due to a broken machine, which was a recurring issue. This feedback shows that while the staff can be wonderful, there can be operational challenges. Despite these occasional setbacks, the core values of friendly service and a focus on fresh food are what keep the restaurant a popular spot for many locals.

The Long John Silver's | A&W restaurant is conveniently located at 4670 W Broad St, Columbus, OH 43228, USA. This address places it directly on a major thoroughfare, making it easily accessible for a wide range of residents in Columbus and the surrounding areas. The location on West Broad Street is a significant advantage, as it is a well-known road that is easy to navigate. This makes the restaurant a simple stop for people traveling through the area, running errands, or simply looking for a quick meal close to home. The ample parking available in the vicinity further enhances its accessibility, allowing for a stress-free visit.

Being part of a larger commercial area, the restaurant is a familiar landmark for many in the community. Its presence in a high-traffic zone means it's a natural choice for a fast meal. The restaurant’s extended operating hours—typically open until late in the evening—also contribute to its accessibility, providing a flexible option for a wide variety of schedules. For those who prefer to dine at home, the location is integrated with various online ordering and delivery services, offering another layer of convenience for the local community.

The services offered at this Long John Silver's | A&W location are designed to be convenient and accommodating for a diverse customer base.

Dine-In Service: The restaurant provides a casual and clean dining area for customers who wish to eat on-site. The family-friendly atmosphere makes it suitable for all ages.
Drive-Thru: A key service for customers on the go, the drive-thru offers a quick and easy way to order and receive food without having to leave the car, which is ideal for busy individuals and families.
Online Ordering and Delivery: The menu is available on popular third-party apps like DoorDash and Uber Eats. This allows customers to place orders for pickup or delivery, bringing the convenience of the restaurant's food directly to their doorstep.
Takeout: Customers can also order food to go, whether by calling ahead or placing an order at the counter, which is a fast option for those who want to eat at home or at the office.
Combined Menu: The dual-brand concept itself is a service, as it provides a broader selection of menu items—from fish and shrimp to burgers and floats—than a typical single-brand fast-food restaurant.

In addition to its services, this restaurant has several features that make it stand out.

Dual-Brand Concept: The most unique feature is the combination of Long John Silver's and A&W, which offers an unparalleled menu variety that is a major draw for customers looking for diverse options in one place.
Fresh Food and Quality: Positive feedback from customers often mentions the freshness of the food, indicating a commitment to quality preparation that elevates the fast-food experience.
Friendly and Polite Staff: Many reviews highlight the staff's kindness and positive attitude, which creates a welcoming environment and leaves a lasting positive impression on patrons.
Signature Beverages: The famous A&W root beer and root beer floats are a highlight. The appeal of a freshly made, iconic beverage is a significant feature that draws in many customers.
Family-Friendly Environment: The restaurant’s atmosphere and menu variety make it an ideal choice for families, offering options that can please everyone, from young children to adults.

For those who want to visit or contact this fast-food establishment, here is the information.

Address: 4670 W Broad St, Columbus, OH 43228, USA

Phone: (614) 878-2880

The Long John Silver's | A&W restaurant on West Broad Street is highly suitable for locals in the Ohio region because it provides an exceptional mix of convenience, variety, and quality service. The unique dual-brand concept ensures that there’s a meal for every craving, from classic burgers and fresh root beer to crispy seafood and hushpuppies. Its accessible location and drive-thru service make it an effortless stop for people on the go, while its online ordering and delivery options cater to those who prefer to stay home. While a few operational issues may arise, the overwhelming focus on friendly staff and fresh food makes it a reliable and enjoyable choice for a quick, family-friendly meal. It’s more than just a fast-food restaurant; it's a versatile dining option that fits perfectly into the busy lifestyle of Columbus residents.

Long John Silver's | A&W Location

Long John Silver's | A&W

Ohio Franklin County Columbus Westland West Broad Street

4670 W Broad St, Columbus, OH 43228, USA

Long John Silver's | A&W Reviews

First shift staff member (aka the only member on staff to open) was an absolute delight to be helped by this morning. She was a polite blessing. Timing was quick, food was fresh, and she was so kind. Give her a raise❤️
Jun 06, 2025 · Mikayla Workman
There was important food on the menu that they didn't have in store. They couldn't even provide root beer floats which is what A&W's brand is built on. This wasn't a one time thing either, for the machine was allegedly broken without anyone knowing how to fix it when we went back about a week after.
Jun 15, 2025 · Iann I. (Time&Space)
Wednesday, a little before 8 I came through the drive thru. There was one car at the window ahead of me. The man said be right with you over the intercom. I waited about eight minutes and nobody came back to talk to me and get my order. So I left and went down the street to cane's Where I got good service. I was so disappointed as I had a real taste for your food.
May 03, 2025 · ken vaccariello
I hadn't been to a Long John Silver's in years, so my comparison is to nostalgia. Now that my bias is established, I'll try to be as close to objective as I can.The best thing about this place was the service. That's a good and a bad thing. I'll explain. They took 5-10 minutes before taking my order while I was in plain view and really took about 5 minutes for a proper greeting of hi, we'll be right with you in a minute. One dude was doing most of the leg work at the window and at the counter, so I had to cut them some slack.Once they did take my order, I specifically said I haven't been here in years, I'm looking for the fish (best batter I've ever eaten cod in to this day). We settled on the #10 with shrimp. I expressed an interest and concern in the grilled shrimp, but the lady taking my order assured me it was good. There was more water than flavor in that shrimp lol. It must have been frozen and just not cooked long enough, because grilling generally saps the moisture out of things. Also the fries were soggy, old and underseasoned. The cod was super salty and crunchy if not a tad overdone, but aside from that it was what I came for. It was everything I wanted it to be. I ordered the white rice, but I didn't have the guts to try it after everything else.The redeeming quality about the service: they gave me what seemed to be an extra container of the shrimp. Which was sweet in the gesture (hence why I was generous on the service rating), but when something wasn't done well the last thing you want is more.
Apr 06, 2025 · Kevin Straughter
I was in there Friday around 7pm as a door dasher picking up an order. There was another dasher there. 1 customer waiting on an order about 3 cars in the drive thru line. Only 2 workers . 2 Amazing ladies they looked to be in their 50's. 1 was working the headset handling the drive thru while also working the food line preparing the food and packaging orders. The Other Lady was working the front counter while also working the food line and packaging orders. They were also dropping fresh food and double checking orders. A lady came in a little frustrated because she had been asked to pull around from the drive thru and she thought they forgot about her. They were actively working on her order it was just a large order. They were so Polite and they worked so well together. I go into restaurants all over the city. I see places with 6 to 8 workers handling the same situation and they don't do nearly as well. If every Company had a Team of workers like those 2 ladies with a few more workers...As a dasher I unassigned orders all the time at other Restaurants because I get frustrated waiting . I'm standing there watching a whole crew of people not doing their jobs. They are outside smoking , on their phones, standing around talking, or playing. I waited the few extra minutes for this Long John Silvers order because I was so impressed just watching how good these ladies were. Got my order, and it was kind of a big order. I watched them box it. Everything was fresh and Hot. Can't say enough good things about these Ladies. Other than some small Family owned places I go in Dashing... These 2 Ladies are the best teamwork I have ever seen . As a dasher I avoid some Restaurants because I know its gonna be all bad. I can say if I ever get an order from that Long John Silvers I will always accept it . As a dasher who has done over 5000 deliveries. You can imagine how many restaurants I have been in and have seen how they work. I don't go write reviews about everything but once again was so impressed by these ladies.
Apr 28, 2025 · molasess73 k